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Samsung India Complaints & Reviews

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Updated: Jul 1, 2026

Complaints 19011

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Samsung India reviews & complaints page 7

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Samsung Service Centre has charged gas filling charges for under warranty compressor replacement and also replaced PCB stating that compressor is damaged due to fault in PCB. They have not shared the invoice copy also.
Date of service request - 11.06.2021
My Service Request No. - [protected]
Serial Number: R5754PAD900682L
Even invoice copy is not available online after login on Samsung portal.
Also got a...

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I am writing this to complain to you about the poor service facility by your Samsung service center .I purchased Samsung A51 in Nov 2020. I went to your service center QDIGI Service limited Janakpuri New Delhi 110018 ( Service center -[protected]) and I gave my phone Samsung A 51 for repair on 12th july 2021 to Service center and whose bill number is [protected]. But till now I did not get the Phone repaired nor did I get any information from...

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Address: Tekri, Udaipur, Rajasthan

Dear sir/ma'am,

According to the above subject, I gave my mobile note 20 ultra (serial no- RZCN801GFZD) on 14/07/21 to your authorized samsung service center(Laxya electro care, udaipur) for back glass replacement whose invoice no- EC21220706 and I have given them 4751 was given Rs. On checking after replacement, it was found that glue was pasted on the main sensor of the camera and dust particles came on the remaining two...

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Have recently purchased a crystal 4k TV from the Samsung Shop mobile app order #[protected]. This was a company purchase with a GST invoice being requested for. We provided the company name, gstin and propreitor details at the time of placing the order.

When we received the invoice from Savex it did not have the company name we provided instead was created under the first and last name which cannot be submitted for any gst...

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Address: SAMSUNG INDIA

Sub: Request to solve Samsung inverter side-by side Refrigerator problem

Refrigerator model-RS552NRUAA7E/TL

Serial no-0CZ94ABHA00023X

I purchased refrigerator in 2017 . After 4 years, developed cooling issue problem, lodged complain on[protected] through customer care[reference number [protected]] and same day engineer visited site and through physical inspection identified gas issue(Amount- 649 CASH...

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I purchased samsung inverter ac last year may, 2020. I was fine all summer. After winter, this season when i restarted the ac, it is not cooling. Samsung technician says there is gas leakage and gas is not present in compressor. For refilling, they are asking for 3000 rs

my compressor has 10 years warranty. gas leakage is the fault of compressor. It should be resolved free of cost.

Why should i pay money...

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I have purchased a fridge on 2015(Saravana Stores Tnagar) and now it's not working and came to know that it's an issue with compressor. I have lost my fridge bill but i have the warranty slip with me. I am trying to get the invoice from Saravana Stores but they are not responding.

Now the service engineer is not considering my product under warranty. But my product is covered 10 years warranty. It's mentioned on my fridge -...

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My refrigirator compressor has stopped working and i cant find my bill any where, i bought the refrigerator from some place else and i can get a duplicate of my bill, the compressor is under warranty but they insist on seeing a bill...

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Samsung Service Centers are doing bad customer service ?

Samsung is supplying spurious service parts ?

Samsung is well aware of their faulty design ? and have been
ignoring it as it leads to unjust Benefit ?

Samsung attempts to install a possibly damaged motherboard?

Samsung provides Pathetic Customer Service and unnecessary stalls the issue?

Requesting Immediate...

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Details:
1. I was Ordered Galaxy F41 SM-F415FZGG on 4th April 2021 around 18:15.
2. I was realized that the wrong product selection and I canceled within a few hrs on the same day around 19:21.
3. I got confirmation from the Samsung shop that Your cancel request has been confirmed. We will initiate refund for this request shortly. Please note it may take up to 7-10 business days before your account is credited with the...

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Address: India

I bought a samsung refrigerator (Model No. RT39K5518S8) on 5th march 2019 from Vijay sales which comes with 1 year warranty and 10 year compressor warranty, now on 11th of march 2021 my refrigerator broke down, there was no cooling so I registered a complaint with Samsung for repairing on that same day, As my refrigerator warranty is expired they told me the service and Labor charge for visit will be 400 + Gst, I agreed and booked complaint...

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Dear Sir

I wish to complain about my product Samsung Galaxy Note 10 Lite ( SM-N770FZKN ) that I purchased on 05th Feb, 2020 in Pre-Book Order.

I am complaining about my mobile phone because the phone's screen suddenly stopped working and turned black on 06th Jan'2021 before warranty expired, I got it examined through Authorized service center (DRB Enterprises, Chennai) and they informed me that my phone's...

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Address: Zaldagar Srinagar 190002

Respected sir,

Kindly refer subject cited above. In this connection, I buy cell phone Samsung Note 20 Ultra 5G 2 ½ months later a copy of bill enclosed for ready reference. After 40 days I have some problems with my cell phone viz; network issue. In the meantime i viz; service centre instantly. The service centre officials checked my cell phone minutely. The official issued job card for repair / replacement copy (a copy of...

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Dear samsung management
I have purchased an Galaxy A51 (6GB RAM) in June after one month the mobile was not working.i have shown my mobile to Samsung Service center in Vijaywada.Ruby Techno Services on the 12 of October they said it has Mother board/Processer problem we need to replace it.
i gave my mobile Galaxy A51 (6GB RAM) for Mother board/Processer replacement in ruby techno services, vijayawada, andhra pradesh, they said...

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Address: Samsung mumbai.

Samsung has sold me refrigerator in 2018 . Refrigerator is not working since last 8 months. Samsung is not ready to refund me my money . I have asked for 90% refund .They have closed my case UNRESOLVED. Report is issued to me thar fridge is irreparable. Report attached. I have videos of repair fridge is dismantled to some extent as its unsafe to operate it.
Iam being threated by backend team to accept what ever they offer in 7 days...

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Hi Team,

The issues has gone so long that it has caused me stress mentally.

This a post on my ongoing customer experience with Samsung India. The story is pretty interesting and goes as below:

25th Sept - I submitted my phone ( phone is a premium Series Phone- 6 months old). Recognized as a battery issue, Representative told me that the resolution time is 5-7 days.

After 6 days-,...

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Address: Reliance digital limited LFS 02 ,Lower Ground Floor,City Centre Mall,Lawate Nagar,Untwadi,New Nashik-422008

Website: www.customercomplaints.in

We are purchasing a SAMSUNG 55NU7100 TV from a reliance digital mall, nashik at Date:- 27/01/2019 and it has a 1 years additional warranty but now tv showing a "bright spots on a screen"when tv is on.
Suppy state GSTN Number:-27AABCR1718E1ZP...

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I purchased Samsung M31 mobile offline.I got some display issue so i submitted phone on 16th Sep'2020 to service centre & in return i received a coupon on 30th Sep'2020 & they said now you can buy phone from any samsung store offline.I connected to samsung store but they are saying M series is not available offline & i can't redeem coupon online.I called to customer care with the same issue they are saying M series in not available offline....

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Address: Shop no. S-28, 2nd Floor, Prime Mall, Vile Parle

My Samsung A50s phone screen freezes and stops working suddenly while under use. It becomes completely dead. I went to the Samsung Service Centre (Shop no. S-28, 2nd Floor, Prime Mall, Vile Parle) for repair as it was under WARRANTY.

Day 1 (12/09/2020) : I submitted the phone (after standing in the queue for 3 hours!) and got it back by evening. They said it was due to water accumulation on the charge point which had to be...

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I had purchased one samsung tv model no. Ua32k5300arlxl serial no. Oabn3pa57039466b on 25.09.2018.
This tv is an additional tv in my house in a bedroom and is not extensively used. Once the tv is started, it shows picture for 15/20 minutes and then goes blank. On complaint the company mechanic (Call no. Ref. [protected]) had inspected the tv on 15.09.2020 and stated that part nos. Bn95-04223a and bn94-10761b needs to be replaced and...

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