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Samsung India Complaints & Reviews

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Updated: Feb 6, 2025
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P
Sep 13, 2023
Sep 14, 2023
This thread was updated on Sep 14, 2023
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Mobile

I purchased S 20 FE in Oct 2022 . Since then, it became inoperative 2 times and need to check in service center. I am sharing request no. also hereby.

Being such high-priced product, i did'nt expect such issues in initial years only. I requesting to change my product with new one, as same is under warranty.

Waiting for response.

First Request No. in Jan 23 - [protected]
Second Request...
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ankit.garg
from Kolkata, West Bengal
Sep 10, 2023
Sep 11, 2023
This thread was updated on Sep 11, 2023
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Fold 4 screen, Availability Challenge

Samsung fold 4 phone at service centre for a screen change under warranty since 15 days and this is just postponing since then and now they need more 15 days and that too they are not sure. Buying their most premium phone and getting the worst service. SAMSUNG IS DONE WITH IT I GUESS. If this is how they plan to maintain it, Shame on Samsung...
+1 photos
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Gaganjaitu
from Ludhiana, Punjab
Sep 8, 2023
Sep 11, 2023
This thread was updated on Sep 11, 2023
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Poor service center

I visited samsung service centre about not getting calls connected. Dey asked me to change jio sim to airtel sim...
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SAJITHMON THANKACHEN
Sep 8, 2023
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Refrigerator

Samsung kerala, alappuzha district customer service is very poor. They are not resolve my problam 1 month waiting....
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kichuparvathi
Sep 6, 2023
Sep 11, 2023
This thread was updated on Sep 11, 2023
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Samsung LED TV is not working

Our Samsung LED 50TV8000 was bought from National radio electronics Payyannur, Kannur on 24th October 2020.
Currently while trying to switch on the TV, it is not happening. Suspect that there is some issue with the display.
Kindly send a technician to our place to check and resolve the issue.

Date when the issue was started: 25/08/2023....
+1 photos
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Shaurya95
from Meerut, Uttar Pradesh
Sep 5, 2023
Sep 11, 2023
This thread was updated on Sep 11, 2023
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Washing Machine Damage

Address: Ankita Saurabh Agarwal 253,Durga colony Near pnb bank Opp. Jawahar mandigate Chaupla garhmukteshwar Hapur (245205)

Hello sir

To whom it may concern, attached are the call logs to service center from 8th August till date. And there is no action taken so far.

No reference id is provided to us, nor any sort of communication is there from your end.

I have booked my machine on 18th July and it was supposed to be delivered on 23rd July but you guys delayed it to 5th August.
And now it's more than 20 days...
+12 photos
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M
Muskan28
Sep 2, 2023
Sep 6, 2023
This thread was updated on Sep 6, 2023
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LOW QUALITY MOTHERBOARD (Samsung M42)

My Samsung M42 128 8 GB RAM phone is not working it is continuously restarting. I reset my phone to the factory default setting but it still has the same problem. Also, when the phone turns on, I can't able to turn the Wi-Fi on Sometimes its Bluetooth is not turning on. I bought my phone exactly Two years ago, and I also visited nearby Samsung stores they say that it's some motherboard problem and every M and F series of Samsung is facing...
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R
Rahul Sahota
Sep 2, 2023
Sep 5, 2023
This thread was updated on Sep 5, 2023
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Samsung Inverter fridge gas leakage

Website: [email protected]

My dad was purchased samsung refrigerator (model no- RT39M5538UT/TL) on 27.03.2022 in Shilpa agency Ambala City. I got a cooling issue on my fridge and lodged a complaint to samsung service center via toll free number. On 30.07.2023 an engineer has arrived to our home using samsung customer portal details and he confirmed that my dad is an authentic samsung user and said that there is an internal leakage in the refrigerator. Your service...
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eshan patel
from Mumbai, Maharashtra
Aug 31, 2023
Sep 1, 2023
This thread was updated on Sep 1, 2023
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Complaint regarding samsung Mobile service and warranty

I purchased my Samsung device from Dubai last January during my visit and now I am currently in India. So my phone is facing multiple issues with software and after a lot of complaints on Samsung member apps and calls to Samsung Care (India), Multiple visits to the service center (India), no resolution was provided stating my product is an overseas product and I should go to Dubai again to repair it (The product is under TRA warranty and...
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eshan patel
from Mumbai, Maharashtra
Aug 31, 2023
Sep 1, 2023
This thread was updated on Sep 1, 2023
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Complaint Regarding my samsung a335g

Address: Gurgao

I purchased my Samsung device from Dubai last January during my visit and now I am currently in India. So my phone is facing multiple issues with software and after a lot of complaints on Samsung member apps and calls to Samsung Care (India), Multiple visits to the service center (India), no resolution was provided stating my product is an overseas product and I should go to Dubai again to repair it (The product is under TRA warranty and...
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R
rahulp804
Aug 30, 2023
Sep 1, 2023
This thread was updated on Sep 1, 2023
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Faulty update from the company damages motherboard

My phone Galaxy M31s started to restart suddenly and the issue continued for 2 weeks when visited the service center they are telling the motherboard needs to be replaces and will cost 9000.
the motherboard issue in the model is a manufacturing defect. There were over, at least, 700-800 people with the exact same complaint in the internet and Consumer Complaints forum regrading their phones (all Samsung M-series phones). The update...
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anshumanoj
from Varanasi, Uttar Pradesh
Aug 29, 2023
Sep 1, 2023
This thread was updated on Sep 1, 2023
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Regarding The spinning problem

Address: SIYARAM GRAM-POORA POST-BALUA,BLOCK-CHAHANIYA,TAHIL-SAKALDIHA,DISTT-CHANDAULI(UP)-232109 MOBILE NO. 8840394595/9415609711

A machine was purchased from amazon vide order reference:[protected] dated29/10/2022.Serial number: 1hul59dta02887(semi-auto top loading-wt70m3000uu/tl

we are facing the problem of spinning and spinner is not moving....
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Pinakee Mishra
from Mumbai, Maharashtra
Aug 29, 2023
Aug 30, 2023
This thread was updated on Aug 30, 2023
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Warranty declined on Z Flip 4

Address: India

My phone shuts off whenever I flip it. It seems that this is a very common issue with these phones globally. You can refer the following : https://www.reddit.com/r/samsunggalaxy/comments/10f0x0n/z_flip_4_shuts_down_comp... https://eu.community.samsung.com/t5/galaxy-z-fold-z-flip/the-galaxy-z-flip-is-au... https://r1.community.samsung.com/t5/galaxy-z/flip-4-shuts-down-when-closed/td-p/...
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A
Aug 28, 2023
Aug 30, 2023
This thread was updated on Aug 30, 2023
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Samsung galaxy S21 FE

Heating issue, hand got burnt multiple times
very dangerous, i have a kid also in home
god forbid but what if something happens
even submitted to customer care but no solution
I don't want to keep this mobile....
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Aug 28, 2023
Aug 30, 2023
This thread was updated on Aug 30, 2023
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Samsung galaxy S21 FE

Heating issue, hand got burnt
very dangerous
even submitted to customer care but no solution
I don't want to keep this mobile....
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samirkumardey
from Arambagh, West Bengal
Aug 25, 2023
Aug 28, 2023
This thread was updated on Aug 28, 2023
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Samsung mobile M01s (IMEI 356148115187012)

Bought Samsung M01s on 11.4.2021. Since last two month hotsot Wifi and Bluetooth of the mobile is not working. When contacted authorized service center, they suggested for change of full mother board and estimated Rs. 5400/. This is the performance of Samsung mobile and repair cost of a 9000/_ rupees mobile. Can you hope, I will recommend anybody to go for a Samsung mobile near future?...
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xdeeps
from Ahmedabad, Gujarat
Aug 24, 2023
Aug 28, 2023
This thread was updated on Aug 28, 2023
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Samsung - Samsung Care+ (Servify) Scam in India

So I recently bought (2 days ago) the Z Flip 5. Now it seems that Samsung Care+ in India is a joke as you can only buy "Samsung Care+ Screen Protection Plan for Flip and Fold" which costs ₹10, 999 this year. If you go to checkout on the Samsung website, where you select the phone color and storage, theres an option for Samsung Care+ where they also promote only this plan.

The "Samsung Care+ Accidental Damage Protection Plan...
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xdeeps
from Ahmedabad, Gujarat
Aug 24, 2023
Aug 28, 2023
This thread was updated on Aug 28, 2023
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Resolved

Samsung Care+ (Servify) Scam in India

So I recently bought (2 days ago) the Z Flip 5. Now it seems that Samsung Care+ in India is a joke as you can only buy "Samsung Care+ Screen Protection Plan for Flip and Fold" which costs ₹10, 999 this year. If you go to checkout on the Samsung website, where you select the phone color and storage, theres an option for Samsung Care+ where they also promote only this plan.

The "Samsung Care+ Accidental Damage Protection Plan...
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R
Rahul@23
Aug 18, 2023
Aug 22, 2023
This thread was updated on Aug 22, 2023
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I am complaining about the worst service centre and the duplicate product they sell

Address: Samsung
Website: Samsung.com

I brought my Samsung Watch 4 after three months the battery is worst, wifi connection does not work, sos features does not work the battery will only last up to two hours with Bluetooth on I have visited service centre 3to 4 times the service centre people don't to solve the problem even many people are suffering after buying this co pant product we just need to boycott this company...
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R
rrbhatta23456
Aug 17, 2023
Aug 18, 2023
This thread was updated on Aug 18, 2023
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Later TV installation

Address: West Bengal

Absolute worst and the most pathetic unprofessional customer service .
I have braught 43 Inch LED TV on 15 th August 2023, and it's been whole two days the technician is still duping me .Most of my calls goes unattended by him, this is just peak unprofessionalism, and whenever he picks he says he is just 10-15 minutes away and then hangs up.
Why I have to go through such harassment, I am one who spens my hard earned money to...
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