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Samsung India Complaints & Reviews

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S
samirkumardey
from Arambagh, West Bengal
Aug 25, 2023
Aug 28, 2023
This thread was updated on Aug 28, 2023
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Samsung mobile M01s (IMEI 356148115187012)

Bought Samsung M01s on 11.4.2021. Since last two month hotsot Wifi and Bluetooth of the mobile is not working. When contacted authorized service center, they suggested for change of full mother board and estimated Rs. 5400/. This is the performance of Samsung mobile and repair cost of a 9000/_ rupees mobile. Can you hope, I will recommend anybody to go for a Samsung mobile near future?...
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xdeeps
from Ahmedabad, Gujarat
Aug 24, 2023
Aug 28, 2023
This thread was updated on Aug 28, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung - Samsung Care+ (Servify) Scam in India

So I recently bought (2 days ago) the Z Flip 5. Now it seems that Samsung Care+ in India is a joke as you can only buy "Samsung Care+ Screen Protection Plan for Flip and Fold" which costs ₹10, 999 this year. If you go to checkout on the Samsung website, where you select the phone color and storage, theres an option for Samsung Care+ where they also promote only this plan.

The "Samsung Care+ Accidental Damage Protection Plan...
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xdeeps
from Ahmedabad, Gujarat
Aug 24, 2023
Aug 28, 2023
This thread was updated on Aug 28, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung Care+ (Servify) Scam in India

So I recently bought (2 days ago) the Z Flip 5. Now it seems that Samsung Care+ in India is a joke as you can only buy "Samsung Care+ Screen Protection Plan for Flip and Fold" which costs ₹10, 999 this year. If you go to checkout on the Samsung website, where you select the phone color and storage, theres an option for Samsung Care+ where they also promote only this plan.

The "Samsung Care+ Accidental Damage Protection Plan...
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R
Rahul@23
Aug 18, 2023
Aug 22, 2023
This thread was updated on Aug 22, 2023
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I am complaining about the worst service centre and the duplicate product they sell

Address:Samsung
Website:Samsung.com

I brought my Samsung Watch 4 after three months the battery is worst, wifi connection does not work, sos features does not work the battery will only last up to two hours with Bluetooth on I have visited service centre 3to 4 times the service centre people don't to solve the problem even many people are suffering after buying this co pant product we just need to boycott this company...
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R
rrbhatta23456
Aug 17, 2023
Aug 18, 2023
This thread was updated on Aug 18, 2023
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Later TV installation

Address:West Bengal

Absolute worst and the most pathetic unprofessional customer service .
I have braught 43 Inch LED TV on 15 th August 2023, and it's been whole two days the technician is still duping me .Most of my calls goes unattended by him, this is just peak unprofessionalism, and whenever he picks he says he is just 10-15 minutes away and then hangs up.
Why I have to go through such harassment, I am one who spens my hard earned money to...
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S
soumyaghosh4453
from Arambagh, West Bengal
Aug 16, 2023
Aug 19, 2023
This thread was updated on Aug 19, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

They claim that they refunded my money but I didn't receive the money in my bank

I ordered a Samsung galaxy A14 black colour on 16th July and later cancelled it after one hour because i ordered black colour by mistake then on 17th July i received a message from Samsung's end that my refund has been processed. After somedays
1. i contacted Samsung support and they told me to wait for 7 to 10 buisness days i waited. after waiting for 10 buisness days
2. i contacted Samsung support again they told me to contact...
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N
Nanduraj M
Aug 15, 2023
Aug 18, 2023
This thread was updated on Aug 18, 2023
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Severe heating Issue with Newly bought Samsung Galaxy S21 FE 5G

Address:It is an online purchase from Flipkart

I bought this product on July 16th from Flipkart and started using it on July 26th. However, I've been experiencing significant problems with the product. It gets extremely hot and the battery drains suddenly. Because of these issues, I went to a nearby Samsung service center on July 28th. They checked the device but didn't find any problems. I faced the same issues again, so I returned the device on August 1st and received it back on August...
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V
vikas_me
from Noida, Uttar Pradesh
Aug 12, 2023
Oct 20, 2023
This thread was updated on Oct 20, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent Activity - Samsung Mobile Dealer, Noida

Address:India

Hi,

Myself, A.K. Chadha, mobile number - [protected], from Noida, U.P., India & this email is in reference to the action, that should be taken, upon the fraudulent act of - the Authorized Samsung Mobile Phone - sale & service centre - Jeetu Communication, Amrapali Zodiac, LGF - 11A, Sector 120, Noida, U.P., India (GSTIN - 09HDFPK6689Q1Z9).

I purchased a new Samsung Mobile Smartphone - Model - Galaxy A03 Core...
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M
moaz
Aug 10, 2023
Aug 14, 2023
This thread was updated on Aug 14, 2023
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Samsung Eng Asked money even product under warranty

Address:mohanpur bareilly

Hi
this is chishti and i purchased an ac which is under warranty with 5 years period. the ac is not working so i called to samsung support the the eng came and check and took money as service charged and he told me to pay for parts although part is under warranty. i need to fix this issue, because when ac has a warranty then why i will pay to them?
please solve this,
thankyou...
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Address:mohanpur bareilly

Hi
this is chishti and i purchased an ac which is under warranty with 5 years period. the ac is not working so i called to samsung support the the engineer came and check and took money as service charged and he told me to pay for parts although part is under warranty. i need to fix this issue, because when ac has a warranty then why i will pay to them?
please solve this,
thankyou...
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G
Gayendra Darbar
from Mumbai, Maharashtra
Aug 10, 2023
Aug 14, 2023
This thread was updated on Aug 14, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New printer display not working

Address:GEETA SADAN 20 1ST FLOOR N. S. ROAD MULUND WEST MUMBAI 400080
Website:NA

Date: 10/08/2023

To,
HP India Pvt. Ltd.
Mumbai.

Case Id : [protected]
Service Ref. No. : BVDQ4956-01
Ticket No. : 2048247


Dear Sir/Madam,

On 03/08/2023 we Purchase New HP Laser Jet Pro M126nw Printer from Croma- Mulund West (Tax Invoice No.: SLRS3903437 Dt.03/08/2023.) with 2Yrs extended warranty.
On 04th August 2023 at 12.34pm, I registered...
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S
SHIBITH BABU N S
Aug 8, 2023
Aug 14, 2023
This thread was updated on Aug 14, 2023
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Samsung mobile service center not accept card payments

Hi,
We given a samsung mobile (Model - galaxy s20 fe) for repairing the display to their authorized service center "3s touch service solutions" pvt. Ltd., 1st floor, sreevalsam building, west nadakkavu, kozhikode-673011.
After the repairing the above service centre not willing to accept card payments. And they told here only accept cash & upi payments. Also in that bill they mentioned one offer if the customer...
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Nabila Patel
from Mumbai, Maharashtra
Aug 7, 2023
Aug 14, 2023
This thread was updated on Aug 14, 2023
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Television

Address:Proviso Complex, H-303, Plot No 5, 6 & 7, Sector 35E, Kharghar, Navi Mumbai

TV not working from last 1 month.
Service Request ID
[protected]
Device
Samsung Samsung LED 138cm 55AU8200 UHD/4K (Television)
Last Updated
Wed, 19th Jul '23 - 03:18pm
Current Status
Awaiting ordered spare parts to start repair
Issues
Picture on screen with defects, picture with defects the issue...
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A
Aleem A
from Hyderabad, Telangana
Aug 7, 2023
Sep 3, 2023
This thread was updated on Sep 3, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Green Line Immediately After Software Update #GreenLineClub

Hyderabad

A green line started to appear on my screen all of sudden after July 2023 software update. I went through Samsung members community and have seen too many plus mobile users faced the same issue and it seems the lines are getting worse day by day. Most of those devices were just out of warranty period. Samsung though well aware of the fact that the issue was due to faulty software/hardware on Galaxy Fold 2 5G mobiles...
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V
from Gurgaon, Haryana
Aug 5, 2023
Aug 14, 2023
This thread was updated on Aug 14, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regular issues and huge expenses on AC issues

I purchased Samsung split 1.5-ton AC in Mar. 2021. We use AC products in summer, so technically it's the 2nd year of put to use. In the last 2 years, the PCB problem has occurred twice and I am not able to use the AC, last year it was under warranty So I was okay and assumed it was fine for one of the issues and a small expense on my side, however, this year as well we have got the same problem again I am not able to use the AC.
br...
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A
ashwin6004
from Chennai, Tamil Nadu
Aug 3, 2023
Aug 4, 2023
This thread was updated on Aug 4, 2023
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Regarding Order Cancellation & Refund

Address:6th Floor, DLF Centre, Sansad Marg, New Delhi-110001

I pre ordered a Samsung Galaxy Tab S9 for INR 67400 on[protected] on Samsung Shop application. Order ID: [protected]. After couple of days, i faced some financial issues, so that I have to cancel the order. Then i tried cancelling the order. I checked the Samsung application, there no option to cancel, then i contacted the customer care, they said only their back end team can cancel the order. So they raised a ticket ID: #[protected]. The ticket...
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Neha Bhosle
from Mumbai, Maharashtra
Jul 31, 2023
Aug 2, 2023
This thread was updated on Aug 2, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud with Manufacturing Defective Watch Given to Customer

Address:Mumbai

I purchased Samsung Galaxy Watch 5 on 1st Feb 2023 on EMI for 6 months. I took it directly from Samsung Store to avoid any fraud. The store manager clearly mentioned during the purchase that the watch is water and dust resistant However, in less than 5 months my watch screen came up on its own. I immediately rushed to the Samsung store and shared my concern. The store manager saw my phone and acknowledged that it is a manufacturing defect....
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E
ektas243
from New Delhi, Delhi
Jul 31, 2023
Aug 2, 2023
This thread was updated on Aug 2, 2023
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Looting people

I complained regarding my fold 4 display issues. Then I got mail from their side and they asked for my ph nmbr. The executive called me and after the conversation he said that he wll provide me a voucher code and I can redeem cash in my account. He was on call and asked me to do some steps in the bank app. I did that and after 2 hrs 20000 was withdrawn from my bank account. I called him and he said he will transfer back in 10 min. But it's...
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K
karmyog for 21st Century
Jul 31, 2023
Aug 2, 2023
This thread was updated on Aug 2, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fold 3 device (Model SM-F926BZKDINU

Address:Gurgaon

Dear Shweta, Samsung Customer Support Team,

I am writing to express my profound dissatisfaction with the unacceptable level of service provided by Samsung in addressing the persistent issues of my Fold 3 device (Model SM-F926BZKDINU, Serial Number: R3CRB0P8XXV). As a co-founder of the KarmYog Education Network and a long-standing Samsung customer, the indifference exhibited towards my distress is not only deeply unsettling...
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Jul 31, 2023
Aug 2, 2023
This thread was updated on Aug 2, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung M31s Motherboard issue after software update

Hi,

I am using Samsung M31s from last 2.8 years, recently i updated device with software patch update..after that i started facing restart issue.

Mobile is getting restarted automatically, some times it gets hung and then restarts...this is happening from last week.

From yesterday, its not even starting...it stuck at Samsung Logo, i visited samsung service center in bengaluru(opera house), they...
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