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Samsung India reviews & complaints page 7

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G
Gautam Thadani
Oct 26, 2023
Oct 27, 2023
This thread was updated on Oct 27, 2023
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Director Mr Saurav Katyal Asked for Bribe

This is to notify that i purchased a samsung AC 2 Tons from Samsung Store in Croma, Gurgaon during there festive sale going on in Dusshera. i was committed for a cash back of Rs.8000 if i will use my icici credit card. after purchase even after 28 days no cashback was received so i spoke my bank. they told me that this cashback never came. i spoke to samsung in chroma store and they gave me the number of Mr Saurav Katyal of Gurgaon. when...
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K
Kadam Gauri
Oct 26, 2023
Oct 31, 2023
This thread was updated on Oct 31, 2023
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Scam. Defective fridge. Complained many times. Engineer visited made more scratches.

Received defective fridge
Filed many complaints
Engineer visited. Made more scratches 10 times more than the original
Assured to get the door exchange
Service was under process
Now they are saying parts are ordered again. They are just playing games ..delaying the process. Scam
Samsung is a great scammer. Sending engineer for what God knows...making more scratches. Taking photos and going . Done...
+6 photos
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B
birendra_cc
from Mumbai, Maharashtra
Oct 25, 2023
Oct 31, 2023
This thread was updated on Oct 31, 2023
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Smartwatch Watch6 sold without Afib/ECG features as published in website.Refusing to return and refund

Address: Samsung India Electronics Pvt Ltd (regd office: 6th floor, DLF centre, Sansad Marg, Ne Delhi 110001)

I am a 66 year old heart patient who is suffering from heart disease Atrial Fibrillation and was also admitted in hospital due to it. For this purpose I purchased Samsung Galaxy Watch 6 smart watch which was said to have the features of Atrial Fibrillation alert system and emergency ECG recording feature on all tech media and also Samsung India website. Samsung India had described this features on its website without mentioning clearly that...
+2 photos
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S
suhb14
from Hyderabad, Andhra Pradesh
Oct 24, 2023
Nov 8, 2023
This thread was updated on Nov 8, 2023
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Samsung Galaxy S20 Plus Green Lines on Display

Address: Hyderabad

The purpose of this complaint is to bring to your attention the unsatisfactory response I received from Samsung's customer service, which has left me with an unresolved issue and considerable inconvenience.

A few days ago, I discovered a green line on the display of my Samsung Galaxy S20+ upon waking up in the morning. I had not dropped the phone or exposed it to water, and it was working perfectly fine the previous night....
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M
M1noj
from LUCKNOW, Uttar Pradesh
Oct 23, 2023
Oct 24, 2023
This thread was updated on Oct 24, 2023
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New phone defective not being attended or replaced

Bought a new Samsung M34 5g from amazon on 20th Oct. Battery draiming in 5-6 hours.

Asked Amazon for replacement. Surprise surprise, they dont replace any more..samsnung does.

Went to samsung service center at Khajuri Varanasi after calling them. They did nothing, gave no reciept or did any repairs..On asking for complaint book, said they dont have it.

So net net Samsung and Amazon both avoided...
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A
Ahmadullah Tabani
Oct 23, 2023
Oct 24, 2023
This thread was updated on Oct 24, 2023
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They are not repairing my samsung double door refrigerator within warranty

Address: Telpur Deoraj Thana Lauriya , West Champaran bihar

Hello ma'am
I tried to call you yesterday as well as today but couldn't reach you. It replied the extension is not available.
Another week has passed and no resolution provided. You told me that someone will call me on Monday, and give the service update. On Monday we got a call from a number and told us that tomorrow i.e Tuesday, a service guy will visit. Since then we are waiting for his call or visit. Nothing happened. Neither...
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Prakash37chandra
Oct 20, 2023
Oct 21, 2023
This thread was updated on Oct 21, 2023
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M51 flickering issue

After software update many of them including me having screen flickering issue. Now i am pursing online course using my phone. Now i mentally stress because there is no little scratches on my mobile...
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K
Kadam Gauri
Oct 20, 2023
Oct 27, 2023
This thread was updated on Oct 27, 2023
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Damaged fridge. demo person got scratches on door. damaged by samsung person itself.

I ordered samsung 236L FROST FREE DOUBLE DOOR 2 STAR CONVERTIBLE FRIDGE from flipkart. the fridge got delivered with patch on upper door which went unnoticed as it was packed with plastic and demo person just switched it on and went. we asked for door replacement atleast. they needed proof. the samsung engineer came and got 5 times more scratches on the door and just went and said we will call you later whether we will replace it or not....
+12 photos
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N
nitesh28688
from Surat, Gujarat
Oct 20, 2023
Oct 21, 2023
This thread was updated on Oct 21, 2023
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Formal Complaint Regarding Warranty Denial for Samsung Galaxy Z Fold 4

Dear Sir/Madam,

I hope this letter finds you well. I am writing to formally complain about the recent experience I had with Samsung's warranty service, which has left me extremely dissatisfied and disappointed. As a long-standing Samsung customer who has been loyal to your brand since the Galaxy S2, the recent incident has shaken my faith in your company.

On October 6th 2023, I experienced a critical issue with...
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A
Anil744
from Bengaluru, Karnataka
Oct 12, 2023
Oct 17, 2023
This thread was updated on Oct 17, 2023
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Regarding my phone repair for physical damage with care+

Address: Indiranagar Bangalore

My phone was submitted to the service center by end of September and I had got a call from the service center that the device was repaired for the physical damage the front screen the hinge and the inner screen was damaged they told me that the parts have been replaced and the phone is ready to be picked I visited the service center on 03/10/3023 I found the front display was not fixed correctly and the glue was all over the side of the screen...
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A
akil_khan85
from Mumbai, Maharashtra
Oct 12, 2023
Oct 17, 2023
This thread was updated on Oct 17, 2023
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Faulty Z fold 4

Address: Sion, Mumbai

I had purchased Samsung Z Fold 4 on 4th Oct. 2022 and took Insurance as well for 1 year, exact after 11 months and 18 days phone went blank without any damage or accident, I took it to Samsung Service Center (Sion, Mumbai) on 22nd Sep. 2022 and they took the mobile and said withing a week it will be repaired, Its been 21 days and they are just giving excuse over excuse, no concrete answer from them that when I will get back my phone, After...
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M
maheshr3
from Vaikom, Kerala
Oct 11, 2023
Oct 12, 2023
This thread was updated on Oct 12, 2023
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Front Load washing machine complaint due to installation failure

Address: Mahesh M K, Kaithavelichira (h), Vaikom PO, Vaikom, Kottayam, Kerala

My machine facing complaints 3 days before and i maid a complaint. One technician come and check the machine and said rats damaged the wires because the rat net was not properly installed. It will cost ₹ 8000/- for the repair and it doesn't cover Warrenty. Rats enter the machine because the one who come for installation doesn't fix the rat net property. And now the one who come for installation said that he too cant fix this net properly...
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Ashwani Kumar Dewqngan
Oct 10, 2023
Oct 12, 2023
This thread was updated on Oct 12, 2023
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Samsung failed to deliver its promise repair my phone.

Address: Sector-4. Street-9 block-4 in front bhilai

My mobile samsung s20 plus the vertical green line has come in the display after update, and my handset is very fresh condition no physical damage and no any damage or the company is not supporting it is charging rs 20294 for replacement...
+1 photos
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Y
Yu_Raj936
from Kalyan, Maharashtra
Oct 10, 2023
Oct 11, 2023
This thread was updated on Oct 11, 2023
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Amount deducted but order not placed

Address: Kalyan

Today, I ordered a Tab S9 -128GB (wifi) on the Samsung website. The amount got charged to credit card and I received the deducting message, but no order id or any communication from the Samsung India on mail .Even when I check my orders section on website it shows nothing.

Kindly resolve it the earliest...
+1 photos
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B
babumkaveri
Oct 10, 2023
Oct 11, 2023
This thread was updated on Oct 11, 2023
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Samsung M31 Motherboard issue

Hi Team,
I bought Samsung M31 in August 2020, till 4th oct 2023 it was working fine. on 5th oct 2023 software upgradation has happened from that time onwards my phone was started trouble, I visited Samsung service center, they diagnosis and told motherboard issue, that need to be replaced which costs around 7K, software causing the motherboard issue, please replace motherboard with free of cost....
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A
Amit0304
from Meerut, Uttar Pradesh
Oct 7, 2023
Oct 9, 2023
This thread was updated on Oct 9, 2023
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About duplicate bill of refrigerator

Dear sir,

I have purchased samsung Refrigerator in Feb 2020 and now I lost the bill and want to have a duplicate bill of the same.

Model:RR20R282ZUT/NL
S/N:0ADU4ZAM900658M
MOBILE _[protected]
[protected]@gmail.com

Thanks & Regards
AMIT KUMAR...
+2 photos
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S
Shreya Vashisth
Oct 5, 2023
Oct 9, 2023
This thread was updated on Oct 9, 2023
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Motherboard issue after recent software update

Address: Haldwani ,Nainital

I purchased a Samsung Galaxy M31s phone in october 2020, The official release date of this model is 2020 July 30, which says that it is pretty new and we expect descent updates over first few years. After a recent OS update (security patch update), my phone started freezing and auto-restarting every few minutes. It finally switched off with only logo visible which is not even letting the device to get into bootloader. I went to a nearby Samsung...
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S
Samsung defects
Oct 4, 2023
Oct 6, 2023
This thread was updated on Oct 6, 2023
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Manufacturing defect in Samsung S20 FE 5G.. Samsung Phone has problem of bending

To Customer Support,

In March 2023 I purchased a phone Samsung S20 5e Gg. Just in 6 months of purchasing this phone is bended in curve which is extremely shocking manufacturing defect from Samsung. I gave my phone to Samsung service center and they said it's not covered under warranty and they will charge 9-10k

This is Extremely Dissatisfied awful shocking experience, Samsung is proving they will loose Customer...
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R
Renuka246
from Eluru, Andhra Pradesh
Oct 3, 2023
Oct 5, 2023
This thread was updated on Oct 5, 2023
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Protium EMI deducted twice

I have taken Samsung S23 mobile and paying EMI on monthly basis amount of Rs.3407. For the 3rd October 2023 EMI I have paid in the morning but again the amount got debited for the same EMI so twice EMI got debited. I thought 2nd payment will refund back but I don't see any response and I tried to reach out to the customer care but no use. Could you please check and provide me the 2nd time debited amount. Thanks in advance...
+1 photos
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D
Dr.siva chidambaram
from Chennai, Tamil Nadu
Sep 30, 2023
Oct 5, 2023
This thread was updated on Oct 5, 2023
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Samsung 32 inch smart tv for installation

Address: A3, a block, doctor's quarters, government medical college pudukkottai, tamilnadu.622004

Installation person from service center contacted me today. i ask them to come to home for tv installation. I am doctor waiting for him from morning without going anywhere. finally, when I called the service center, they are not attending the call. atleast they should attend the call and respond me and give explanation so that i can do my work....
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