Samsung India Complaints & Reviews

I bought a new battery from your dealer Mzone in goa for my samsung galaxy S4. after few days my wifi and my blue tooth stopped working and also my battery started getting hot. last week battery went completely dead and i went to ghatkopar mumbai service centre to get it replaced and my wifi problem solved and was shocked to hear from them that battery given by goa dealer is for samsung grand phone and hence they r unable to replace. Also...

I am using mobile model : SM - G530H since 2 years. Recently my mobile became slow and used to hang very frequently. I went to nearest Samsung service at MOBILE SEVA at 103, 1st floor, Krishna grand, Marathahalli, Outer Ring Road Junction, BANGALORE - 560037. They told to update software and updated it. Since then battery dries very fast. I again went there. This time they kept the phone with them for 1 day. They told that there was problem...

Sir / Madam
I Sarika jain R/o 6 A/ 24 2nd floor, W.E.A., pusa road, karol bagh New Delhi -110005 ( mob no - [protected], [protected], [protected], Email : [protected]@gmail.com ) have purchased two mobile of samsung . first J5 on[protected] for Rs. 13000, and second A7(2015) on[protected] for Rs. 19900/-.

Both have one year warranty.

Both mobile are having display problem in a gap of one day .
br...

Dear Madam/Sir,

I would like to draw your kind attention that I have purchased one mobile handset (IMEI no. [protected]) from City Mobile, Sector-6, CDA Cuttack, on 17.09.2016 (as per bill no. 11206). After using for a few days the display light was cut off resulted the mobile light is off. I went to the the service center but they have refused me to do the needful.

In view of the same I am writing to you...

Inspite of several follow ups from my side, i havent recieved any response from ur service centre in mumbai. A pick up was arraged for my device dated 13/01/2017 and nobody has come to pick up. Tried calling the given no. [protected] but still nk response.What a third class service for premium customers. Its better to donate money to the poor rather buying a samsung product....

One month after warranty period, microwave not heating. Service engineer claims capacitor and other components to be replaced. Estimated cost of service is 80%of the value of microwave.
On 13th Dec 2015, the purchase of MW73AD-B/XTL was from Ms. Alfa, Ville Parle West. On 11th and 12th heating failure detected and complaint given -ref [protected]
After enjoying trouble free purchase of microwave cum grill, from you from 2000,...

Sir/Madam, I bought a Samsung mobile J210F Galaxy J2 (2016) on 13/09/2016. The mobile unexpectedly went blank on 13/01/2017. The device was receiving calls and switching ON but the screen was black. I, then went to the authorised samsung service centre, they told outrightly that it will cost 5000 INR. At this point, I called the samsung customer care no.[protected]. They told me to go back to the centre and talk to the manager about the...

I have lodged a complaint for my samsung charger not working at your service centre at BHOPAL (SAMSUNG SERVICE CENTRE, MOTI MASJID AT BHOPAL) vide service order No. [protected].

How they treat your customer after sale I mention below their working style in some points :

i. On first day after checking all the paper they said your papers(invoice etc) are o.k. but your have to bring your mobile set.
ii. On...

Dear Team,

I am writing a mail regarding the SAMSUNG Galaxy TabS2 issue.When I bought this product from JBHIFI Sydney Australia, that time JBHIFi representative told me, SAMSUNG company is providing the warranty support across the world.I bought this product on date 26 dec15 from JBHIFY.Due to personal issue, I moved to India permanantaly and since Feb16 I am in India.

Since last 6-7 months, My Tab is not...

Namaste Sir/Madam,

Myself K. Raghavendra, purchased a Samsung Galaxy J710 (2016 model) on 25 December 2016. But on 4 Jan 2017 I Observed some green spots on the display screen and these spots gradually increased entire screen, then I Switched off the same in the evening. Next day morning (5th Jan 2017) I had visited Samsung Service center at Nigdi in Pune (M.H).

I informed about the problem and they said that...

Hi Team

Its so pathetic that in-spite of contacting Samsung on Facebook link, there''s no correspondence from their end. Seems there''s no value for customers.
I bought Samsung Note 5 phone on 03 December 2016. And on night of 31 December 2016, it asked for regular software update, which I ofcourse did. But after few hours, it went off and wasn''t turning on. I went to Samsung service centre - Janakpuri, where they...

Sir,
I had purchased a Samsung Mobile Phone J700 from MK Electronics & Refrigeration New Delhi costing Rs. 14599/- on 5.10.2016. Suddenly, there was a software problem in the same which stopped working. Immediately I had made a complaint to the company on 13.10.2016 at [protected]@appsyouneed.in for replacement /repair of the phone together with claim form and other all supported documents as the same is under warranty/guarantee period...

Complaint No.: 127694
Complaint Type : Complaint
Posting Date : [protected]:10:35
Complaint Details : Company:- SAMSUNG Model- a-7 Date Of Purchase- 2/12/16 IMEI No:- 352811/08/068593/0 Warranty- Yes Name and Address of the service center - snumber f-34/35 shyam plaza bus stand pandri raipur. Job sheet/Work order no.- [protected] Problem Details- he purchased a mobile on 2/12/16 in which a problem of wifi and hotspot...

I V.Jaya prakash had given my phone as it is given in service centre because of low battery back up.they said they will give order battery and it will take 20 days.iam paying money for that battery.but i had given on[protected]. With work order no - 11970 and claim no - [protected] and it is been delayed for 1 month.i am loosing my contacts and all the details.for that who is the responsibility....

I have j5 phi e purchased in 23 Oct 2015 within warranty it was starting creating problem in charging in Sep 2016 I have repair it at service centre after two month it is again creating same issue of charging slow taking 5 hour to charge full battery I have charged 850 rd from service centre instead my problem is not resolved I am very annoying and I have filled a com0lain against you at consumer forum the docat no is 127030 if my problem...

Dear Sir/ Mam
I have Samsung galaxy J1 Ace mobile..but suddenly display not working (NOT ANY DAMAGE or ACCIDENT) i contacted to customer service center but im too disappoint about service and behavior.
my mobile in warranty period and your executive said you have paid 4000 Rs. for display...
why i paid Rs 4000 if my mob is in warranty period

Awaiting for your Positive reply...

I purchased a samsung s7 edge based on the offer in which they said they will provide Gear VR in 1999 which is actually of 7999. But they have failed to do so, I have written so many mails to my.[protected]@samasung.com, there is no response at all. I have called so many times to customer care but they directly say they could not help in this matter, to my surprise, there is no contact I should just email and wait like a stupid customer behind...

I have purchased Samsung Galaxy A7 A700F (Gold) vide IMEI No. [protected] on 31.03.2016. Two days back suddenly it was automatically switch off and tried to switch on but unable to do it. Today I have given it to a authorised Service Centre and according to them there is a display problem in the mobile and they will not repair it without cost. please tell me after purchasing a Samsaung hign end product and if there is a manufacturing...

I purchased samsung hd smart led model no ua 32h4300 32" on 19 jul 2016 from spectrum plaza gar ali jorhat showroom vide bill no 5825 dt 19 jul 2016. Now the tv sudden started creating the problem. The screen of this tv sudden started blinking and some time it automatic switched off. Also the picture turned black and white mode some time.

I request you to depute your engineer to solve the problem earliest.

Regards....

Please refer email ref no. [protected] received from sunaina sehgal (Samsung electronics tech support team) to know the issue.

As suggested by sunaina, today i went to the service centre to get my phone fixed.

Mr. Gurinder (Kohli telecom, ambala cantt, india) was again arguing for the charges to fix the phone. I am really mentally harassed now with their behaviour.

I do not get a point to pay the...