Samsung India Complaints & Reviews

I purchased this set in may 2014 of costing around 60, 000/- and without any mistake from our end (Including voltage problem) my system stops displaying the picture. Now samsung people are asking for 28000/- to rectify the same. It's really very very bad from samsung company side that without human error, your people are charging for this much huge amount.

I am not at all convinced from the service person visited to our home...

I purchased Galaxy A8 from MG EZONE New Delhi under invoice No 2454 dated 19.11.16.From the one its battery was quickly discharging and in order to rectify this error I visited the service centre .They did not conduct any repair as they said that it is out of warranty. I had purchased only less than two months back. I was provided documents which shows that its first sale date is 05.08.15 and after its use for more than a year it was resold...

To whomsoever it may concern

I was an apple user earlier, but ur product Samsung Galaxy S7 edge really attracted me and i was happy to buy it after knowing its features but i never knew i would regret my decision. I bought this product on 6/1/2017 and by 9/1/2017 i faced display issues. The display does not work anymore. I was aware that ur product is a water resistant, but dint know that few drops of water would damage the...

I (S.Krishna Swaroop) brought samsung j7 mobile on jan 27th 2016. after three months(April 2016) of purchase i got the frequently phone switch off problem. I went to customer care they said it is display problem and change the phone's display without any fee due to guarantee period.
After two months(June 2016) again same problem this time customer care personnel updated my phones soft ware.
After two months (september 2016)...

I bought samsung j2 pro 2016. The product auto restarts frequently and overheating withi 10 days of buying. It is not resolved though serviced for 5 times. The problem is still worse. The company is not also responding. The product does not have a life time of 10days. The samsung company is not replacing or refunding this defective product after so many phone calls. They are giving irresponsible answers. I'm totally depressed due to their...

Yar ek bat btado tum log kya chate hoo customer se.. naa to phon use me karne diya.. naa hi phon days policy complete or ab badla kyuki 7 days policy complete ho gaye.. ab kisi se approach lagvake tumhe check approval karvaya to 18 din ho gaye check ka kuch pata hi nahi hai kisi ko.. 15 din ki policy ke bad ye haal hai. agar yaha par customer hota to tum uske waaat laga dete sir apki policy complete hai ab hum kuch nahi kar sakte ye bol dete.....

Sir,

I had purchased a SAMSUNG Mobile Model: SM - J700F/DD S.No.RZ8GA1B2RDZ on 12/11/2015 and after seven months the Phone has developed a defect and not showing network. Accordingly, I had deposit the Mobile at Authorize Service Centre Name M/s ABACUS INFOSYSTEMS, No.W.5/595, RGT Road, Port Blair Andaman for repairing as the mobile is under warranty period. After 07 seven days the had repaired the mobile and handed over to...

JOB SHEET NO: [protected]
Sir/madam,

I would like to inform to your office that, since 1 month my mother had given her new Samsung J5 prime at Samsung care, Pandhri, Raipur to get repaired for Hardware fault from Samsung.

Since last 1 month she taking follow up, but part is not available & handset is still with samsung care.

I just want to confirm following.

1) Should we...

Hello

Sir/Madan, My self Dileep V.R Previous complaint reference No: [protected], yesterday I have received a call from your customer department at 5:16 pm, saying we have send to you mail and asking me to send scanned cancelled cheque leaf and ID Proof .regarding reimbursement for defect or the product (Refrigerator) and right now i had to check the my email box, there isn't any from your customer department, so please mail...

His is regarding your newly launched A5, i bought this as gift for my husband on 6 sep 2016
Exactly 15 days after that the phone went off, when we went to the service centre, they said screen is gone, we fixed it. Then again after 25 days it went off agin went back to the service centre they first said mother board is gone later said some starter had gone, we again repaired it. Now again after exactly 4 months of its purchase it gone...

I have purchased Samsung smart T V on 3rd of January and the same was installed on 4th. Next day i felt that the installation was not proper and therefore i contacted your help line 3 to 4 times and every time they assured me that their service engineer will contact me within 24 hours. It's 6 days passed your engineer is not getting time to contact me and get the requisite done. When contacted your customer care department has no other work...

Name- Pradip Katariya
Date - 15.12.16
Payment paid in cash and not received receipt of the same after visiting and calling many times at the authorized service center of Samsung Prayag Services, Swargate, Pune
Mobile Model Name- SM-G935FZDUINS (S7 edge)
Defect Discription- Display Broken
Status- Goods received payment made in cash
Receipt Not Received
Repaired from Prayag Services Swargate...

Dear Samsung Team,

This is very disgusting that a new product getting faulty within a week of purchase. I bought a new 32 inch HD TV in Samsung showroom Chennai. Purchase date Dec 19. Yesterday Dec 26 the display found off automatically and only audio is playing. Registered a complaint over voice also. My Samsung customer ID is [protected].

I raised a request for replacement/refund already & it has approved on...

Had purchased an Samsung A7 mobile phone from SSK retails, infinity mall-2 Malad West.
Purchased on 26/11/2015. For 23, 000/-
The handset has display issue need to change the display, had shown to Malad West service centre thrice.
Before warranty period. They just updated the software & gave.
Kindly do replace the same, or mat go to consumer court.
Regards,
Rajesh Kandhari
Mob.:[protected]....

Hi team I brought Samsung galaxy note in the month of may.Recently I was in Kerala and was drenched in rain, my note was in bag after reaching home when I clicked on my phone ..I saw my phone was not getting switched on .so gave my phone for repair and its been 3 days with no response from executive .I have been repeatedly tried contacting them on phone with nil response as the phone is always busy.also I was advised there is not warranty...

Sir mera j, 7 prime leye hue 3 month hua tha bola gya iska display scrach proof he isleye mene temple glass nhi lgye or display pe scrach lg gya he kese thik hoga kyu glt bola gya sir mene gauri comunation kankarbagh patna se leya tha bhut mujhe iske vare batya gya tab mujhe ye acha lga lekin mera display pe scrach lag gya he kese thik hoga [protected] my contact no...

My samsung j2 screen was giving problem so i went divine electro solution (391/123 prince anwar shah road kolkata-700068) and they asked me to get it replaced. I paid rs 2900 and gt it replaced and as soon as i went home within 3 hours the phone is now not switching on.

This is absolute harrasment my phone is a brand new phone within 7months and was working fine.
First they asked me to replace lcd and now phone is not...

I have visited Samsung mobile office, karnal to get my mobile phone repaired as I was facing problem of mobile going sensor problem while calling. There was no other problem.That time My mobile have in extended warranty because of extended warranty they refuse to fix the problem and did argument with me because of their behaviour know i will never buy Samsung produts.

Thanking you
Yours faithfully

(SHUBHAM)...

I have given my j2 mobile on 5/12/2016. There is no response regarding repair my bill no [protected]. Service center people are telling for refund provide documents i didn't have that time to wait. Reference no is [protected], i don't need any refund please provide new hand set & i will bare charges for damage parts. I am thinking to buy samsung tv, if no response i will choose another product. I have given time till december 29 2016, again...

One of our AC's has been constantly giving issues and each time the service technician comes, he refills the gas and does some work on it and collects money.
Most frequent of problems is that of gas leakage according to the technician. Recently they changed a condenser also and charged about 9000 after keeping the set for about 8 days, and in less than a month again the AC would not cool properly.
Again they said that gas...