Samsung India Complaints & Reviews

I purchased a Samsung Television on May 27, 2015 from Agoan Electronics, Jaipur. I also purchased a refrigerator and a washing machine along with TV.

But TV stopped working so i registered a complaint on customer care on 26/5/2016. When company guy came he did something and TV started but now TV had some kind of problem on screen. When I asked about the problem he said "Panel kharab ho gya hai".

The TV was in...

Dear Sir,
I bought a new Samsung A8 on 27th Nov 2016.However the phone stopped working after 2 weeks of working.
Took it to service center (service center no:[protected]) and the phone is with them for almost a month now.Have never heard any update from them and when i contacted them as well as the samsung customer care, the only answer i get is no spare.
Iam undergoing a terrible time running from service center to your...

I have purchased a samsung Galaxy S7 Edge (Gold) phone from dealer M/s Gurjeet Electronics, Bulandshahr on 06/07/16. Just few days later the screen started showing black lines on the screen. I submitted the phone in samsung authorised Service center " JAI BALAJI COMMUNICATION" at bulandshahr on 01/012/2016, Bill no being [protected] . Since then it has been a tough ordeal as I am being made to run, so many times at an interval of 2 - 3 days,...

DEAR .
I am using Samsung core prime from 1 and half year but its too slow
My mobile Samsung core prime G360H .is not upgrade to next version to Android .
Please tell me procedure or another way to update please
Due to this my mobile working very slow if such services provided by this then I will change to another company for my next smartphone.

Contact me
[protected]
Thanks
Vipin...

We are not satisfied with your service we give mobile to our nearest service center 13 days before but still we not get my mobile back and the service center which is at KIRAN MOBILE CARE Ludhiana the told us that your mobile will be back in 5 days so now almost 13 days crossed so please look in to this matter we are waiting for your reply

Complaint no [protected]...

I have purchased a A8 mobile on dated 02.02.2016 and due to technical issues i have submitted it in Samsung Service Center at Palwal (Haryana) with the Bill number [protected] on 13.10.2016 . As per the service center the problem cannot be resolve & the refund of mobile will be transfer in your accounts. Due to this i have submit with all relevant documents on dated 18.10.2016.

But till now neither i got the mobile nor the payment...

Dear i have purchased samsung galaxy a8 mobile on 19th sep'2015 for rs30000/- from mobile sales centre sanjay place, agra [uttar pradesh] with the bill no. 116/5701, my hanset display is damaged and i have given my mobile to the authorised samsung service center for repair they are saying that your display can'nt be repaired or changed we will refund you the handset amount by deducting the display amount . After a week they called me to take...

My name is amit i have bought a samsung s7 edge mobile in 13 january but after 2 days using fone showing speaker problem s ( fone ko maine 30 december ko kharida tha lakin same problem ki vajah se vo maine service center se do banvaa ker de diya dukaandaar ko usne naya fone diya lakin fone2 din k baad speaker ki problem dene lag gaya hai ab mai kya karu 50000 ka fone bhi dikkat kr raha hai ser mera solution kariye nahi toh mai consumer court...

I Kamil khan, purchased a samsung galaxyS7 Edge mobile from MOBILE XZONE located in merrut on 30th december 2016.
i wanted to bring in your knowledge that my mobile had some problem in charging within few days..later i went to samsung care centre ( HAPUR UP) to know the fault then they got to know that its motherboard has some problem n they will give my phone after a week.
now i want phone to be replaced with new phone. kindly...

Hi Sir,
Jobsheet No : [protected]
i was facing that my phone samsung galaxy s7 getting air in between lcd and pda, i went to samsung service centre, they told me its peel off, we cant give you warranty,
i was shocked that its not physically broken nor water damage so why you are denying to give me a service, They are assuming that i had press the bezel so hard thats why a gap create and fooling me.
I had called...

Dear Sir/Mam,
Last evening, I send my phone to "1st Floor, Mehta Property Dealer, opp Petrol Pump Guru Arjun Dev Nagar, Main Road, Near Samrala Chowk, Ludhiana, Punjab 141001" with the front call listening speaker. but from there end they damage the sim tray and told us that it already damaged. I took all the pictures before sending it to service center and i show them that but they just did.t listen to me. neither they accept there...

Dear sir,
I bought my new samsung RT28K3953PZ/NL in 12/8/16. From the very begining the 4 degree lower region does not cool properly. We needed servicing 4 times since purchase and everytime servicing guys come and tell us there is defrosting problem. Now they are saying they need to take it to warehouse for checking. Fridge being an essential appliance in our large joint family we requested a substitute fridge but they refused to...

I bought a Samsung refrigerator from a reputed dealer of yours in Trivandrum (QRS) on 18/12/2016 . The itemcode is SAMRT30K3983BZ . I got this delivered the next day itself.But within a week the refrigerator stopped functioning.A fter repeated calls the service engineer came and found out that the main board was damaged and has to be replaced .I contacted your regional head and told that this was a serious issue where the main component of...

Ref. to the following your Service Centre [protected] Bill No. :
1. [protected] dt 11/11/16 Dlv. dt. 22-11-16
2. [protected] dt 23/11/16 Dlv dt. 9-12-16
3. [protected] dt 14/12/16 Dlv dt. 12-01-17
4. [protected] dt 17/01/17 Dlvd pending
Our Handset problem regarding e-mail incoming is not solved at yet. Sir/madam this phone is purchased by Kamrup Construction Co. (P) Ltd. for using E-mail of Company. For this...

Dear Sir,

My new Samsung Mobile J7 got Damaged having a Valid Insurance, Insurance company has asked us to provide the Estimation Cost from Samsung Service Centre to repair the mobile,
I have visited Samsung Authorised Mobile Service Center
Samsung India Electronics (P) LTD.
Door No : 9-4-86/15, 1'st Floor,
Above Maruthi Suzuki Show Room,
Mehadipatnam, Hyderabad PH:[protected]/9, br...

We purchase handset 29/06/2015 @ rs 41500. Purchase extended warranty 15/06/2016 rs 2482/-. On 4/01/2017 motherboard not working . Malad mumbai-400064 service centre reg no-[protected] not having note 4 pba. They told 10 days but yet no idea when they got. They not give any standby phone also no knowledge of spare part. So i think if they not produce spare part than not give warrenty or give latest phone or same note 4. But how they can put...

Everyone knows the Note 4 was having crazy issues after the L update (mine was too) but this M [ota 6.0.1] update literally DESTROYED my phone. The update took 2 tries to download. When it finally did it went through the usual update process...then it turned on, applied the updates and restarted itself. The phone was a lag/freeze fest. I turned it off for a few mins because it was overheating from updating. Took the battery out for a few...

I have given my adapter (Bill/complain no-[protected]) which is under warranty to the service centre. Service centre has told a lot of excuses in repairing and replacing the charger.
When I first went to the service centre, they are just first giving me the visiting card and told me to call them when the charger will be repaired or replaced. After my question and argument, they have given the Xerox of the form which I have filled and...

Respected Sir

mene 3 mahine pahele sumsung company ka J2 phone leya he.us mob ka display kharab ho gaya he.mene 2 week se care me dala hua he lekin care vale mob jaldi kar nahi rahe he.call karto to phone said me rakh dete he.pls
aapse gujarish he ke aap khuch help kare.me paise deke kam kar raha hu fir bhe achhi service nahi dere he.me aaj subhase call kar rahu hu lekin call busy he aara he.2 week se mere pass mob...

Hello team,

This is hectic and worst experience for the second time I'm facing with the Samsung, though I'm a die hard fan of Samsung user and whole my family, I'm a govt employee ..I purchased Samsung galaxy s7 edge 2 and 1/2months back and unfortunately my phone glass got cracked seeing all the adds and all the warranty I reached to nearest Samsung service center and asked for the one time glass replacement offer ..where...