Samsung India Complaints & Reviews

ref buy on july 2007 but last six months cooling is very poor due to compressor . my address in mansa is given below
sunil kumar rayal c/o milkhi ram contractor
Near nagina dharmsalla, jawarke road mansa
mobile no-[protected] & [protected]

Please attend
thanks...

Hello sir

Greetings of the day,

I kamal kant agarwal ( R/O D 131 shastri nagar meerut 250004) bought a fridge from S R ELOCTRONICS GAZIABAD (UP) and it was delivered in a bad condition with one open plate from the back and the fridge is not evenly balanced , its actually not standing evenly .

So i made a complant with the company on 18th morning at 11.42 am (purchase date is 17th april) and my...

Dear Team,

I compel to inform you about your poor service from your end regarding my Mobile h/s.

I have purchased the model S379 (CDMA) h/s on the month of October'09. After 3-4 months using it, found a frequent network fluctuation on the said h/s.(Not on the strong network area, but on a bit poor area where all other h/s including Samsung works fine). Tried to solve by changing the SIM card twice but problem...

Hi ,

I have purchased a Samsung Jet S8003 mobile for Rs 18000/- on 24/10/2009. My mobiles touch screen stopped working on 10/04/2010, I approched the Vasai Samsung Service Center on 14/04/2010( Work Order 2717 ) , On Analysing they said Touch screen is gone and they have to order it from the Company and I should be getting my phone with in seven days. I called them after Seven days now they have given me another date. I am...

Though the model nos:RF67DEPN & RF62NEPN have been mentioned & displayed in the Frrunch! leaflet for New 2010 Range but inspite of my repeated request I have not been provided with the price of the products(Request Ref. No.: [protected]) till now. I feel this is not in line with Statutory requirement for the manufactured products and besides this also causing inconvinience to the Consumer.Moreover it seems manufacturer may fix the...

Dear Sir,

This is to bring to your notice we have bought a mobile of Samsung brand in Univercell (old Washermanpet branch). suddenly while mobile is in charge it got off. when we try to on the mobile it is not working. while we approach the service centre they told that there was a Liquid Block. (due to Sweat)

See the mobile is purchased before 4 months. when a mobile is under warranty U people is not even bothered...

i have purchased Samsung SCH w299 dual sim mobile 3 month back at Rs.10500/- its manual book suggests that the mobile can be attached with PC and internet can be used on the same.I have been trying to attach the mobile with PC with help of Datacable for almost a week but am unable to do so. On calling Reliance customer care i was told that No such mobile model no. is registered with them ie.Reliance.they suggested me to talk to samsung officials...

TO
THE CMD/CHAIRMAN/PRESIDENT/HEAD OF SAMSUNG INDIA/HEAD OF SAMSUNG HQ
7TH & 8TH FLOOR, ISCI TOWER, 61 NEHRU PLACE, NEW DELHI

SUB:- FAULTY REFRIGERATOR AND WORST SERVICES BY M/S SAMSUNG.

WITH DUE RESPECT I SUBMIT THAT I HAVE PURCHASED A REFRIGERATOR OF YOUR COMPANY I..E. SAMSUNG INDIA LTD. I HAVE PURCHASED THE SAME FROM M/S SARGAM ELECTRONICS , NAJAFGARH ROAD,. UTTAM NAGAR, NEW DELHI-110059....

Dear Sir,

There is some problem occurs in our Samsung TV, so I called one local mechanic to check my TV and he found that everything is good except EHT is not working and he tried to find that product but he did not get it. Then I thought that part must be with samsung company, so I lodge a complaint (complaint no. [protected]) on 17.04.2010, the person came on Tuesday and without checking seriously, he said my wife, the kit...

i have bought a samsung split ac, 2ton on 24/04/2009 and faced the problem of cooling from 16/04/2010 and launched compaint on 17/04/2010. i have'nt received service till now. a person came for servicing on 19/04/2010 and it was told that its' a prpblem related to gas leakage. no services have received thereafter. what a poor sevice of a company like SAMSUNG.!...

i bought my Sumsung fridge from EZONE on 24th dec 2009.delivery was made on 29th of dec2009 late night.next morning when i checked on its cover it was written DAMAGE REF NO DELIVER.When i spoke to sumsung and Ezon call center they assured me that my fridge will be replace but till date anything i been done by both the ends....

Sir,

I have purchased a samsung split type 1.5 ton AC from Aurobindo Enterprises at- Utareswar, P0- Soro,
Dist- Balasore, Orissa, Tele[protected], Mob-[protected] vide bill No 269, also paid Rs 23800/- for AC, Rs 4000/- for stabilizer, Rs 2500/- for electrical instrument and Rs 700/- for installation.

From the beginning AC is not functioning. When I approached to Aurobindo Enterprises he...

I would like to bring to your notice that the poor state of after sales service of your dealer network extend to the customers.I bought a new samsung corby pro(model - B5310) mobile on february 2010. My mobile not working properly with the 2 months(Touch & keypad not working), so i gave it for a service to samsung service centre,mylapore,chennai on 01.04.2010.work order no is 9LDWH5623.They are telling that touch sensor not working. Still...

Dear Sir,

I submitted my Mobile, Samsung Corby on Dated: 15/04/2010 at Samsung India Electronics Pvt.Ltd, WORK ORDER NO: 10D15160,Token No.: 160, CLAIM NO. WA[protected]. At the time of submitting the Mobile i was told that there is keypad problem and it will take 3 days time to repair. Executive confirmed that from there office i will receive call for pick. Since 15/04, i have not receive any phone call from them as well as...

Samsung customer service complaint number [protected] or [protected]. I own many Samsung products (washing machine, AC, refrigirator, mobile etc) and I'm very very unhappy with the washing machine (a front loading 6 kg load). In about 5 months the drum had to be changed and right now the drain pump has to be changed.

1 - Very very poor customer service. It is horrible to speak with the customer service agents and there is...

I purchased a brand new Samsung refrigerator from exclusive showrrom of Samsung. The shopkeeper not only sent me defective piece with small dent on the door but it also not willing to listen to me. I informed at customer care no.[protected] on 18th April itself but till the evening of 20th April, the Co. has not cared to send any person to give demo or to listen to my grieviance. I am calling the customer care almost 4-5 times daily but...

Samsung has not given any regular Service for AC and now when i logged complaint for the Servicing of AC its been more then 20 days i didnot received any call back or visit from them. And even they are closing there ticket without any information. Called there helpdesk 30308282 many times and even spoke to there supervisor's also but no joy.
There ref :- [protected].
Originally this was logged on 31st March and after that...

Re: Fw: TV Complainant no. is [protected] - reg.Saturday, 17 April, 2010 4:14 AM
From: "Kiran More" <[protected]@yahoo.in>Add sender to ContactsTo: support.[protected]@samsung.com
Dear Samsung Team Members,
Good Morning We have purchased a samsung colour tv from one of the show room located near by my house i.e; in jeedimetla on 21.03.2010.There was problem in viewing the picture...

I had vide complaint no. [protected] dated 17.4.10 requested customer care of Samsung that in my window AC which was bought only 2 years back there is some problem. I think compressor of this AC is developing some corrent which is highly risky. Every time I am assured that engineer will visit today but without any result.

This is not expected from a reputed company like Samsung.

I would request concerend officials...

Samsung washing machine complaint booked on 8.12.2010 in coimbatore service centre. but till date no response. 14th April one service person([protected]) called me and asked the route. but he didnt come. but he marked it as door locked. very very bad service.

complaint booked date 8.04.2010
Complaint Person M.Palaniswamy
product samsung washing machine.

service person phone no. [protected]...