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Samsung India Complaints & Reviews

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Updated: Jan 13, 2025
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H
HarshMathew
from NOIDA, Uttar Pradesh
Nov 3, 2023
Nov 6, 2023
This thread was updated on Nov 6, 2023
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Complaint against Employee for False Job Commitment

Address: Samsung India Phase 2 Noida

Dear respected Sir,

My initial interaction with Ravender Nagar took place on 10 October 2022.
His designation is Purchase Manager
False Job Commitments: During our initial communication, MR. Ravender Nagar made a series of commitments and assurances regarding the job that later proved to be false.
Shockingly, Ravender Nagar went on to solicit a bribe from me in exchange for a favourable interview process...
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N
NAZEER Ma
Nov 2, 2023
Nov 5, 2023
This thread was updated on Nov 5, 2023
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Mother board

Address: Iqbal nagar pallimukku kollam kerala pin 691010

I have buy 2 years before F41 Samsung from online purchase. So now mobile have sudden death then I checked local shop they said mother board complaint .I put charging cant charge and overheating also its the shame for company Samsung .If you have contact me . Thanking you Femina Nazeer [protected]...
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Lucky013013
from Visakhapatnam, Andhra Pradesh
Oct 30, 2023
Oct 31, 2023
This thread was updated on Oct 31, 2023
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Motherboard dead of m31s

Address: Visakhapatnam

I have been using m31s for 1.5 year recently
Its dead and getting turned on i don't know why i visited service center they say that mobile is damaged you have replace it. It cost around 7 k i didn't understand why i have to pay 7k for company's mistake due to software or hardware even brands like oneplus changing their display when they done the mistake i don't understand why samsung didn't respond to this problem for many customers...
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M
Mannu5767
Oct 28, 2023
Oct 31, 2023
This thread was updated on Oct 31, 2023
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Not accepting defective return

Order # [protected]

Samsung not accepting the return of the microwave I bought online from their Samsung store. Their return policy is a joke. Every department is transferring me to each other. No one is wiling to help....
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D
diff_2013
from Pune, Maharashtra
Oct 27, 2023
Oct 31, 2023
This thread was updated on Oct 31, 2023
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No demo given though scheduled

I was interested in this LS27CM500 27 Inch Smart monitor.
I had a few pre-sales queries which the expert(?) on chat could not answer. They asked me to schedule a demo by Samsung by visiting a particular website.
This was a good practice, an online meeting where they give a demo.
I scheduled it for 27-Oct 4 PM.
I got meeting invite and OTP.
I logged in at 4 PM and there was no one. I waited for 5 mins, again...
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V
Vandrasi Jaswanth
Oct 27, 2023
Oct 31, 2023
This thread was updated on Oct 31, 2023
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Refund of Money For Phone

Website: www.samsung.com/in

Subject: Urgent Resolution Required for Delayed Refund - Order ID: [protected]

Dear Samsung Customer Care,

I am writing to express my deep frustration and disappointment regarding the ongoing issues I have faced with my recent order of the Samsung S23 FE, which was placed on October 7. My order was accompanied by an instant exchange application as I was looking forward to a seamless transaction process. Unfortunately,...
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Vandrasi Jaswanth
Oct 27, 2023
Oct 31, 2023
This thread was updated on Oct 31, 2023
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Refund of Money For Phone

Subject: Urgent Resolution Required for Delayed Refund - Order ID: [protected]

Dear Samsung Customer Care,

I am writing to express my deep frustration and disappointment regarding the ongoing issues I have faced with my recent order of the Samsung S23 FE, which was placed on October 7. My order was accompanied by an instant exchange application as I was looking forward to a seamless transaction process. Unfortunately,...
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B
Bugh
from Rourkela, Odisha
Oct 27, 2023
Oct 27, 2023
This thread was updated on Oct 27, 2023
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Refrigerator

Sir,
Chemical smell is comming when opening my refrigerator door. Please take urgent action....
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G
Gautam Thadani
Oct 26, 2023
Oct 27, 2023
This thread was updated on Oct 27, 2023
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Director Mr Saurav Katyal Asked for Bribe

This is to notify that i purchased a samsung AC 2 Tons from Samsung Store in Croma, Gurgaon during there festive sale going on in Dusshera. i was committed for a cash back of Rs.8000 if i will use my icici credit card. after purchase even after 28 days no cashback was received so i spoke my bank. they told me that this cashback never came. i spoke to samsung in chroma store and they gave me the number of Mr Saurav Katyal of Gurgaon. when...
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K
Kadam Gauri
Oct 26, 2023
Oct 31, 2023
This thread was updated on Oct 31, 2023
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Scam. Defective fridge. Complained many times. Engineer visited made more scratches.

Received defective fridge
Filed many complaints
Engineer visited. Made more scratches 10 times more than the original
Assured to get the door exchange
Service was under process
Now they are saying parts are ordered again. They are just playing games ..delaying the process. Scam
Samsung is a great scammer. Sending engineer for what God knows...making more scratches. Taking photos and going . Done...
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birendra_cc
from Mumbai, Maharashtra
Oct 25, 2023
Oct 31, 2023
This thread was updated on Oct 31, 2023
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Smartwatch Watch6 sold without Afib/ECG features as published in website.Refusing to return and refund

Address: Samsung India Electronics Pvt Ltd (regd office: 6th floor, DLF centre, Sansad Marg, Ne Delhi 110001)

I am a 66 year old heart patient who is suffering from heart disease Atrial Fibrillation and was also admitted in hospital due to it. For this purpose I purchased Samsung Galaxy Watch 6 smart watch which was said to have the features of Atrial Fibrillation alert system and emergency ECG recording feature on all tech media and also Samsung India website. Samsung India had described this features on its website without mentioning clearly that...
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S
suhb14
from Hyderabad, Andhra Pradesh
Oct 24, 2023
Nov 8, 2023
This thread was updated on Nov 8, 2023
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Samsung Galaxy S20 Plus Green Lines on Display

Address: Hyderabad

The purpose of this complaint is to bring to your attention the unsatisfactory response I received from Samsung's customer service, which has left me with an unresolved issue and considerable inconvenience.

A few days ago, I discovered a green line on the display of my Samsung Galaxy S20+ upon waking up in the morning. I had not dropped the phone or exposed it to water, and it was working perfectly fine the previous night....
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M
M1noj
from LUCKNOW, Uttar Pradesh
Oct 23, 2023
Oct 24, 2023
This thread was updated on Oct 24, 2023
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New phone defective not being attended or replaced

Bought a new Samsung M34 5g from amazon on 20th Oct. Battery draiming in 5-6 hours.

Asked Amazon for replacement. Surprise surprise, they dont replace any more..samsnung does.

Went to samsung service center at Khajuri Varanasi after calling them. They did nothing, gave no reciept or did any repairs..On asking for complaint book, said they dont have it.

So net net Samsung and Amazon both avoided...
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A
Ahmadullah Tabani
Oct 23, 2023
Oct 24, 2023
This thread was updated on Oct 24, 2023
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They are not repairing my samsung double door refrigerator within warranty

Address: Telpur Deoraj Thana Lauriya , West Champaran bihar

Hello ma'am
I tried to call you yesterday as well as today but couldn't reach you. It replied the extension is not available.
Another week has passed and no resolution provided. You told me that someone will call me on Monday, and give the service update. On Monday we got a call from a number and told us that tomorrow i.e Tuesday, a service guy will visit. Since then we are waiting for his call or visit. Nothing happened. Neither...
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P
Prakash37chandra
Oct 20, 2023
Oct 21, 2023
This thread was updated on Oct 21, 2023
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M51 flickering issue

After software update many of them including me having screen flickering issue. Now i am pursing online course using my phone. Now i mentally stress because there is no little scratches on my mobile...
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K
Kadam Gauri
Oct 20, 2023
Oct 27, 2023
This thread was updated on Oct 27, 2023
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Damaged fridge. demo person got scratches on door. damaged by samsung person itself.

I ordered samsung 236L FROST FREE DOUBLE DOOR 2 STAR CONVERTIBLE FRIDGE from flipkart. the fridge got delivered with patch on upper door which went unnoticed as it was packed with plastic and demo person just switched it on and went. we asked for door replacement atleast. they needed proof. the samsung engineer came and got 5 times more scratches on the door and just went and said we will call you later whether we will replace it or not....
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nitesh28688
from Surat, Gujarat
Oct 20, 2023
Oct 21, 2023
This thread was updated on Oct 21, 2023
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Formal Complaint Regarding Warranty Denial for Samsung Galaxy Z Fold 4

Dear Sir/Madam,

I hope this letter finds you well. I am writing to formally complain about the recent experience I had with Samsung's warranty service, which has left me extremely dissatisfied and disappointed. As a long-standing Samsung customer who has been loyal to your brand since the Galaxy S2, the recent incident has shaken my faith in your company.

On October 6th 2023, I experienced a critical issue with...
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A
Anil744
from Bengaluru, Karnataka
Oct 12, 2023
Oct 17, 2023
This thread was updated on Oct 17, 2023
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Regarding my phone repair for physical damage with care+

Address: Indiranagar Bangalore

My phone was submitted to the service center by end of September and I had got a call from the service center that the device was repaired for the physical damage the front screen the hinge and the inner screen was damaged they told me that the parts have been replaced and the phone is ready to be picked I visited the service center on 03/10/3023 I found the front display was not fixed correctly and the glue was all over the side of the screen...
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A
akil_khan85
from Mumbai, Maharashtra
Oct 12, 2023
Oct 17, 2023
This thread was updated on Oct 17, 2023
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Faulty Z fold 4

Address: Sion, Mumbai

I had purchased Samsung Z Fold 4 on 4th Oct. 2022 and took Insurance as well for 1 year, exact after 11 months and 18 days phone went blank without any damage or accident, I took it to Samsung Service Center (Sion, Mumbai) on 22nd Sep. 2022 and they took the mobile and said withing a week it will be repaired, Its been 21 days and they are just giving excuse over excuse, no concrete answer from them that when I will get back my phone, After...
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M
maheshr3
from Vaikom, Kerala
Oct 11, 2023
Oct 12, 2023
This thread was updated on Oct 12, 2023
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Front Load washing machine complaint due to installation failure

Address: Mahesh M K, Kaithavelichira (h), Vaikom PO, Vaikom, Kottayam, Kerala

My machine facing complaints 3 days before and i maid a complaint. One technician come and check the machine and said rats damaged the wires because the rat net was not properly installed. It will cost ₹ 8000/- for the repair and it doesn't cover Warrenty. Rats enter the machine because the one who come for installation doesn't fix the rat net property. And now the one who come for installation said that he too cant fix this net properly...
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