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Updated: Oct 8, 2026
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Samsung India reviews & complaints page 5

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N
nitesh28688
from Surat, Gujarat
Oct 20, 2023
Oct 21, 2023
This thread was updated on Oct 21, 2023
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Formal Complaint Regarding Warranty Denial for Samsung Galaxy Z Fold 4

Dear Sir/Madam,

I hope this letter finds you well. I am writing to formally complain about the recent experience I had with Samsung's warranty service, which has left me extremely dissatisfied and disappointed. As a long-standing Samsung customer who has been loyal to your brand since the Galaxy S2, the recent incident has shaken my faith in your company.

On October 6th 2023, I experienced a critical issue with...
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R
Rahul Sahota
Sep 2, 2023
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Samsung Inverter fridge gas leakage

Website: [email protected]

My dad was purchased samsung refrigerator (model no- RT39M5538UT/TL) on 27.03.2022 in Shilpa agency Ambala City. I got a cooling issue on my fridge and lodged a complaint to samsung service center via toll free number. On 30.07.2023 an engineer has arrived to our home using samsung customer portal details and he confirmed that my dad is an authentic samsung user and said that there is an internal leakage in the refrigerator. Your service...
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S
SHIBITH BABU N S
Aug 8, 2023
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Samsung mobile service center not accept card payments

Hi,
We given a samsung mobile (Model - galaxy s20 fe) for repairing the display to their authorized service center "3s touch service solutions" pvt. Ltd., 1st floor, sreevalsam building, west nadakkavu, kozhikode-673011.
After the repairing the above service centre not willing to accept card payments. And they told here only accept cash & upi payments. Also in that bill they mentioned one offer if the customer...
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A
Aleem A
from Hyderabad, Telangana
Aug 7, 2023
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Green Line Immediately After Software Update #GreenLineClub

Hyderabad

A green line started to appear on my screen all of sudden after July 2023 software update. I went through Samsung members community and have seen too many plus mobile users faced the same issue and it seems the lines are getting worse day by day. Most of those devices were just out of warranty period. Samsung though well aware of the fact that the issue was due to faulty software/hardware on Galaxy Fold 2 5G mobiles...
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A
ashwin6004
from Chennai, Tamil Nadu
Aug 3, 2023
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Regarding Order Cancellation & Refund

Address: 6th Floor, DLF Centre, Sansad Marg, New Delhi-110001

I pre ordered a Samsung Galaxy Tab S9 for INR 67400 on[protected] on Samsung Shop application. Order ID: [protected]. After couple of days, i faced some financial issues, so that I have to cancel the order. Then i tried cancelling the order. I checked the Samsung application, there no option to cancel, then i contacted the customer care, they said only their back end team can cancel the order. So they raised a ticket ID: #[protected]. The ticket...
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F
fatemap
Jul 27, 2023
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Galaxy watch4

I am writing to express my frustration and disappointment with the lack of support I have received from Samsung regarding the Samsung Galaxy Watch 4 40mm Bluetooth (Model number SM-R860NZDAINU, bearing serial .RFAW32GAK9J) that I purchased from the Samsung website on May 1st, 2023. The watch arrived on May 3rd, but I was unable to pair it with my phone. I visited a Samsung service center the very next day, and they confirmed that there was...
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G
gr5050
Jul 14, 2023
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Strong Complaint: Urgent Replacement Request for Faulty Samsung Windfree AC and Poor Service

Address: lakdikapool, hyderabad india

Dear Customer Service/Manager'

I hope this email finds you well. I am writing to express my deep disappointment and frustration regarding my recent purchase of the Samsung Windfree AC model from your showroom, Bajaj Electronics. I am extremely dissatisfied with both the product and the service I have received thus far.

On [Date of Installation]19/06/2023, your technicians from Bajaj Electronics installed the...
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V
Vinod Ashokkumar
from Chennai, Tamil Nadu
Jun 19, 2023
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Samsung Refusing to Repair my Television under warranty

Address: Shop No. 96, Nelson Manickam Road, Aminjikarai, Chennai, 600029

I purchased a Samsung Tv from Croma on August 13th 2022. The model number of TV is Samsung AU9070 43-inch 4k tv. Initial impressions of the TV were pretty good without any problems for almost 6-7 months. During the month of April (i.e. the 8th month from date of purchase) i suddenly started noticing white spots on left side of the TV while gaming and pretty was shocked at it at first sight. But initially I thought that it was due to the content...
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S
Samu2002
Jun 15, 2023
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S22 ultra Motherboard corrupted

The phone is just 15 months old and while talking on a call the phone randomly, out of no where blanked out. The black screen was persistent even when we were trying to switch it on. When we immediately showed the problem to samsung service center, they said it is a motherboard issue, it is corrupted. Out of no where they told us this and the phone costs so much and as soon as the phone crosses it’s warranty period, this happens. Now that...
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P
prashanten
Jun 3, 2023
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5 star inverter split AC PCB failure

Address: Bareilly UP

Dear Samsung,

I hope this message finds you well. I am writing to express my disappointment and frustration regarding the durability of the Samsung 5 Star AC that I purchased three years ago. While Samsung is known for its quality products, the performance of my AC has left me dissatisfied.

Firstly, it is disheartening to note that the indoor PCB of the AC required replacement within just three years of purchase....
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L
lavanmetta
from Karimnagar, Andhra Pradesh
May 6, 2023
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Samsung M31s MotherBoard issue due to company fault

I wish to file a complaint against Samsung regarding the motherboard issue with my Samsung M31s. After updating the mobile, the screen went black, and I was unable to see the UI. Despite this, the touch feature remained functional. I tried restarting and switching off the phone, which resulted in the appearance of the Samsung logo and name. However, the main UI screen remained black, and the phone restarted repeatedly. I attempted to wipe...
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C
coolashish2007
from Delhi, Delhi
Apr 29, 2023
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Samsung Issue with refund coupon

Address: Samsung India

I purchased Samsung S23 Ultra mobile offline.I got Motherboard issue so i submitted phone on 07th April 2023 but they told me that only solution is motherboard replaced. but i dont want to repair my mobile aftwer so many request after 15 days or harasment they provied me service refund coupon but many samsung store told me that they are not accepet my coupon and in chroma stores coupon shows invalid i already return my phone to service center....
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N
Nivika
from Chennai, Tamil Nadu
Feb 7, 2023
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Samsung qled 4K display/ screen problem

Address: Samsung India Chennai

This is Padma
from Tamil Nadu from Chennai

Dear Sir,
I purchased a samsung qled 4K tv of 55inches in 6 th January 2021., cost of the tv 1.35 lakhs.Its been only two year since I purchased the tv. Suddenly there has been faults regarding the display of the tv. Suddenly tv switched off and restarted while watching and then find a vertical line bottom of the tv .immediately called Samsung customer care informed...
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H
[email protected]
from Noida, Uttar Pradesh
Jan 24, 2023
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Refrigerator gas leakage issue

Address: Noida

Hi Team,

I am sharing this email just to seek help from your end as i bought a refrigerator a year ago(Dec'2021) and today this refrigerator works for me just as one metal box not more than that as cooling is not at all happening in my fridge.

Today when I called the service engineer at my premises to check the same, he said there is no gas left in your fridge and when I ask the reason, he is giving foolish...
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S
Sopan1992
Nov 22, 2022
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Refund Amount

I had ordered Samsung F23 ( Order id [protected] ) on 23rd oct 2022 on official website & delivery date was 30th Oct 2022.

After that I waited till 9th Nov 2022, but no order received then on the same day I cancelled that order at evening, till date I didn't received my refund, since from consecutive 12 days I am taking follow up with customer care & they giving me fake commitment everyday that my money will refund within...
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S
shwetaroy
from Kolkata, West Bengal
Nov 9, 2022
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Refund Not Initiated

Address: 6th Floor, DLF Centre, Sansad Marg, New Delhi-110001

Placed an order on 17th Oct 2022 and the expected delivery date was 26th Oct which was surpassed and several new delivery dates were promised which again were not met.
After several breaches in promised delivery dates, I canceled the order on 3rd Nov finally, and upon cancelation, the website committed to providing an update about its refund status within 24-28hours. It has been more than 4 working days I don't see any updates about...
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Ajay Viswam
from Alwaye, Kerala
Nov 3, 2022
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Refund not received

I have orderd a 43 inch TV from samsung shop app on 21st oct 2022. Then i canceled the order due to delay in delivery on 23rd Oct 2022.
The order id is [protected].
Now its nov 3rd and i haven't received the refund.
I had many calls and emails to the samsung support, but no luck, all the timr they are saying that "the backend team is working on it".

I am not sure when i will get the refund, i purchased...
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A
adisaki
from Ahmedabad, Gujarat
Sep 19, 2022
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Mobile F41/ Motherboard Issue

This Complaint is in reference to Motherboard issues that F41 Phone is facing. Bought this Phone from Samsung Store directly on 18/10/2020 with invoice No. DE1MP[protected] from Savex Technologies P. Ltd., having IMEI No. [protected]. From last 2 days Phone gets auto restart and heats up on screen side. On meeting Service Center in Ahmedabad he immediately admitted that its Motherboard issue and is normal in Samsung Brand, In which Brand...
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A
Ashoke Mukhopadhyay
Sep 9, 2022
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Inspection Charges Collected but service Denied

Address: 3A Nayapatty Road,opposite Diamond Plaza, Kolkata 700055

Samsung Authorised technician visited my house from Invictus Tech services (OPC) Private Limited for repair of my Out of warranty Samsung refrigerator on 08/09/22 for servicing the refrigerator for low cooling problem, The technician never asked if the refrigerator was serviced before from Samsung or Locally whatsoever. He collected a Inspection charge of ₹413 and advised us to keep the refrigerator switched off for 24 hours and he will...
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S
Saad223
Aug 29, 2022
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Samsung M51 device screen issue

I bought samsung M51 in 2020 and recently since last 7 days suddenly phone is facing flickering issues. the screen has turned pale yellow and at night it turns green. I am unable to use my phone or view anything cus of these ugly colors on the screen. I have checked every settings and had factory reset my phone but the issue persists. I contacted customer service centre and they said its a damaged display but I came across youtube and twitter...
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Recent comments

Dear Sir,



Greetings from Samsung!



We would like to inform you that your case is already running with our concern team with reference number: 3101252561.

We assure you ...
Samsung service
Dear sir,



Greetings from Samsung!



Thank you for reaching to us, request you to please share your registered contact no. / email address to assist you further.



B...
Samsung service
Dear Sir,



Greetings from Samsung!



We would like to inform you that your case is already running with our concern team.



We assure you that our relevant team memb...
Samsung service

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