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Shadowfax Complaints & Reviews

shadowfax.in
1.8
Updated: Nov 28, 2025
Complaints 1466
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1029
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Shadowfax reviews & complaints page 58

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S
Sangita magare
Jul 28, 2021
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First I ordered a kurti dress material but they gave me pink color dress material where as I want orange color dress material. In whatsapp the group name AAPKI DUKAN gave me dress material for ₹500 the order delivery man came from shadowfax and gave me the pink color dress material, so I returned the pink color dress material and told the whatsapp man to return it and give the orange one but the delivery boy came and took the pink color dress material and I wait for 2 weeks but the orange dress material not came.. And my ₹500 are still pending & they did not refunded me.
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    Reetu 09
    Jul 27, 2021
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    Address: Hno 1150/21 prem nagar rohtak haryana

    Wrong product deliver
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    A big problem of shadowfax is no customer complaint no provided and not eesolved anyone complain ..its a fraud company..they didnt help people
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      S
      shubham333
      Jul 27, 2021
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      Hello sir/mam I'm creat a return paytm soundbox but your company not provide me any tracking ID and confirmation sms on my mobile number so please provide me a tracking ID on my mobile number .

      my mobile number is [protected]
      Name :- shubham bharti
      Add :- allahabad trivenipuram
      email:- [protected]@gmail.com
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        A
        Aisha Sk
        Jul 25, 2021
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        Hi I placed an order 3products from limeroad I received only two items I paid full amount of 3 products but I didn't received another one plz check nd solve as soon as possible oreder num [protected]
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          P
          pramod bojja prasad
          from Bengaluru, Karnataka
          Jul 25, 2021
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          Shadowfax is a delivery partner for Ajio.
          We have raised return pick up for several times. The deliver person does not come to us place but calls up and ask for OPT stating he will pick up the product in 5 mins but he does not pick up. He updates the ticket as closed without picking the product.
          Today he called but I could not answer however immediately I called in 2 mins. He answers rudely and says why you didn’t pick now I cannot come.
          Refused to come and pick the product. I have the recording of the call.
          Can someone take action on thr irresponsible people. I
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            U
            udey
            Jul 25, 2021
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            FRAUD COMPANY - Anonymous Senders for pan-India Scam

            Address: Mumbai

            This courier company is running a pan-India scam of fake orders.

            1. First you will receive an SMS saying your order from will be delivered today. There will be a link to track the shipment.

            2. This link will not work and you can't track it on www.shadowfax.in website with any AWB number or anything given in the SMS.

            3. Within one hour you will get a phone call asking for directions to your home...
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            Anup Konwar
            Jul 24, 2021
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            Fraud

            Website: Xiaomi.com

            I ordered the product from xiaomi.com and I can't receive my product...I ordered on 7 th July and now it's 24 th July And The Shadow Fax Service Making excuse and extending date but can't deliver the product...
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            Anup Konwar
            Jul 24, 2021
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            Address: Arbis & Associates, Gankpara road near mountain shadow,Ghuwahati Assam 781017

            I ordered from xiaomi.com and they give the product to shadow fax company and now they making excuses for the delivery date extending and they can't deliver the product on their given date and asking for more days but I can't receive...I ordered my phone on 7th July and now it's 24th July but I can't receive my product
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              D
              dhanabati hijam
              Jul 24, 2021
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              Traking id ; SF[protected]FPL is not cancelled. Please delivered my product after lockdown. No problem with me.
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                M
                Mithuna
                Jul 23, 2021
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                Address: Shadowfax kannur

                I have ordered products from clovia app (order number 9022273 and 9022315). The item reached in my destination city on 13th july. But still not delivered. I want my item immediately. Please take action necessarily.
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                  P
                  Punitha Rajavel
                  Jul 22, 2021
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                  Resolved

                  Not received the product shown in picture instead received fake product
                  Jul 22, 2021
                  Complaint marked as Resolved 
                  I ordered long gown from Aravind arav(anarkali Kurtis)on July 16 .my order number is SF139092989443FPL. Order from : maheshbabu. but I have received the chudithar top (not shown in picture ) on July 21 at 6.00pm. I paid money (cod)so please take that complain I will return this product .please refund my money
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                    R
                    Raghu Dev
                    Jul 21, 2021
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                    Very bad experience i have creat a return, and the product was picked up but still waiting for confirmation. the delivery boy not taking the call, even talked very rudely
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                      S
                      Sriyanka
                      Jul 21, 2021
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                      I ordered a gown from nykaafashion. I have initiated the return request for part of my order RET_[protected] on 19th July. As I was unable to return my item on 20th July, pick up was rescheduled on 21st july by Shadowfax delivery service and he took the pin for confirmation but didn't come to the location for pickup on 21st. At 4.56pm it was showing the pickup was QC failed and the return request was cancelled without my concern. He didn't even call for the pick up on 21st July.

                      The AWB# of Shadowfax courier is R[protected]NYK. Please look into it and resolve my issue as soon as possible.
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                        I
                        Itz fashion corner
                        Jul 20, 2021
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                        Product was out for delivery but automatically shippmet is cancelled
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                          Vigneshwari Kathir
                          Jul 20, 2021
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                          Ordered a saree before 20days but not delivered yet.. already spoken to 3 customer care agents they assured that I will receive today but days are passing I dint receive that
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                            A
                            Avantika Sarkar
                            Jul 18, 2021
                            Aug 21, 2023
                            This thread was updated on Aug 21, 2023
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                            Address: borosehana road near bibhutibhushan halt

                            My order was in COD mode but later when I track my order shadowfax has used to show the pay it online.
                            Then I paid it by using my phonepay but later it disappeared and my money has debited from my account, and nothing has updated
                            So does the delivery boy will charge me by COD
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                            Hello bro...kya aapka payment ho gya tha double payment to ni krna pda
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                            Did delivery partner charge you for the order again?
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                            I paid payment in online mode but parsal is not delivered.
                            Parsal was cancelled

                            I paid my order money by online method - Comment #4120004 - Image #0
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                              M
                              Maila Shilpa
                              Jul 17, 2021
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                              Hi...

                              We have received an Order ( [protected]_1) from T Trishnaa which is not booked or order by us...

                              Destination code : HYD_Malakp

                              Return code : 39500, 93786

                              Request you to take the product back and return the money Rs 700.

                              Thanks,
                              [protected]
                              +1 photos
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                                P
                                Priya15119981
                                Jul 17, 2021
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                                Order ID
                                SF[protected]FPL

                                This order was shipped on 6th July and it was rescheduled on 16th July .customer has rescheduled it due to some reason.They lost the courier person number and they did not get any call on 16th July.. I immediately need the courier delivery person number for this order id.
                                Send me the courier person number to [protected]
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                                  J
                                  Jaseera Rashad
                                  Jul 16, 2021
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                                  Address: A and s

                                  Two items were returned within a week. One from a hopscotch and one from ajio. The call came in the morning three days ago. He said he would come to pick it up that day but did not come.Then the message was sent as follows.We tried reaching you today for pickup of Faux Fur Chunk.. from AJIO. You may reach us at[protected] PIN 9529 - Shadowfax. The message was the same today.But I did not get a call today. So solve my problem
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                                    B
                                    barbiejoo45
                                    Jul 14, 2021
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                                    Address: Shadowfax,vizag
                                    Website: www.shadowfax.in

                                    My track num is r[protected]fpl..The delivery man refused to come home and pick up the order and cancelled the order with my concern himself..I have again made a pick up order the next day and the same delivery man cancelled it stating quality check .He didn't even come to my home and collected the order..He did this for 2 days and while calling he was every rude.I have complained it in shadowfax but they were not responding..Please look in to it.
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