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ST Courier Complaints & Reviews

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Updated: Dec 2, 2025
Complaints 1489
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Bad 😕 It seems that ST Courier has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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ST Courier reviews & complaints page 56

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Y
younus17
Jul 6, 2019
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I am sending cargo from riyadh to tamil nadu (Vellore dist). I am received the parcel yesterday. But i calling many branches in st cargo service the resonance is very very worst. The tracing is also not correct. Don't trust the st cargo service.

Past one week i am following the person many time their telling you will receive soon but the not telling correct.
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    T
    Tamil selvi Arumugam
    from Coimbatore, Tamil Nadu
    Jul 4, 2019
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    Address: 28,bharathiyar colony, 1st avenue, ashok pillar,, Chennai, Tamil Nadu, 6000078

    I am suruthie t ordered cloth from one company. They choose st courier for delivery and they provide awb no as [protected]. I tracked it on their website, their they noted as the parcel has delivered on 1 st july itself. But i didn't received the parcel. Myself and my friend called the delivered person and courier service, their answers are not truthful and they are telling different thing at each call
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      V
      Vmigrate
      from Chennai, Tamil Nadu
      Jul 3, 2019
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      Address: Triplicane high road, Triplicane, 600005

      I have sent some artificial jewelry the value is around 7500/- while dispatching the things the courier people they haven't inform me that these kind of stuffs is allowed to send. They themself packed and sent. Before delivering they have opened the parcel and taken one pearl jewel which the value is around 2000/-
      Other stuffs are reached but with parcel opened.
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        S
        [email protected]
        from Delhi, Delhi
        Jun 18, 2019
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        im complaining not proper delivery

        Address: H 203,1st floor,amarprakash palm riviera apartment,tirumudivakkam main road,chennai outer ring road,irandankattalai,chennai 44, 600044

        AWB Tracking

        AWB Number
        Search
        DELIVERY STATUS
        Current Status Un Delivered
        Orgin SRC TNTRZ-ZTN
        Destination
        Consignment MDox - 1 Nos
        Un Delivered For Misroute
        Status of AWB No. [protected]

        Jun 18, 2019
        10:48 AM
        Out for Delivery
        KUNDRATHUR, TN

        FRANCIS - [protected] KUNDRATHUR
        Jun 17, 2019
        02:36 PM
        UD...
        +1 photos
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        2 other people found this review helpful
        2 found this helpful
        1 Comment
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        N
        nux kunal
        from Kotagiri, Tamil Nadu
        Jun 18, 2019
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        courier not deliver by delivery boy

        Address: shanmuga nagar, Chennai, Tamil Nadu, 600077

        My courier AWB no is [protected] as per your tracking status 2 times out for delivery but I have not get any call from delivery boy, today I track his no and spoke with delivery boy he told your courier laying in guindy, you collect from Guindy I attempted two times now your courier dispatch return to andhara and collect from andhara office. No one responseble person now what I do my important papers in courier, please do the needfullybr...
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        L
        Luthina Natarajan
        from Mumbai, Maharashtra
        Jun 13, 2019
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        Address: At Trichy near Karpagam Hotel, 621008

        Your branch near Karpagam Hotel at Trichy gives the worst service to customers. My parcel was pending for delivery for 2 days and I was said a reason that my address was not found. That was very silly reason that was given by your staff because I was receiving parcels for more than one and a half year at the same address. Then somehow my parcel was delivered to my home after 2 days. When I reached home I came to know that my parcel was already opened before delivery. When I called your staff for inquiring there was no response and they simply didn't answer my phone call after that. The worst customer service I have ever received. The lady staff particularly gave me a very lethargic reply.
        View replies
        Consignment number : [protected]
        Reached Pune hub on 4th June
        Still not delivered on 11th June
        Delivery team didn't called us when we tried reaching to Pune office phone switched off.
        Reply
        My order has reached the nearest hub on 18th June, but post that there is no communication from the service provider.When i called them today they are saying they will not be delivering the order and we have to personally go and collect the order.

        parcel was opened before delivery - Comment #3468499 - Image #0
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          V
          Varun_kr
          from Pune, Maharashtra
          Jun 7, 2019
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          My consignment no is [protected]. I was informed that my courier will reach within 2 days but i have not received my courier yet. i have sent my courier on 27th MAY but it did not reach yet. Is this the kind of service you provide. It has been around 10 days and yet my courier is not reached. This is not the kind of service which i was expecting. Please let me know regarding my consignment.
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            P
            Pavitra Vijay
            from Chennai, Tamil Nadu
            Jun 6, 2019
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            Consignment number [protected] -status online shows delivered. But it is not been handed over to the receiver mentioned in the parcel. I need to know whom the parcel is delivered with their name and phone number. Please do the needful.
            How can a parcel be delivered to someone without the receiver's consent.i have been following up with St courier main office for the past 4 days and it's taking lot of time. Hence i am forced to raise an online complaint to speed up the process.
            +1 photos
            View replies
            I ordered saree from Mumbai. They sent to ST courier. The tracking shows delivered but my customer didnt received. Plz Look at the problem and return take from that person.

            consignment not handed over to the receiver - Comment #3456140 - Image #0
            Reply
            Tirumalalamination&pasting
            23 ramamoorthi nager
            3rd street
            tirupur
            [protected]
            [protected]
            Reply
            Hi,
            [protected] This is the consignment No. The courier was dispatched from Coimbatore to Chennai on 20th June and till date yet to be delivered. When I spoke to
            ‭[protected]‬ This person was rude when I requested for status and told me to collect the courier at branch office if required .
            Thanks
            Suren
            [protected]
            Reply
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              S
              Sree Anirudh
              from Mumbai, Maharashtra
              May 28, 2019
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              Address: DNO:39-33-160/6, PHASE-2, Madhavadhara Vuda Colony,Above Medplus Medical shop, 530018

              My name is T Sree Anirudh. I sent my cycle through St courier service from NIT TRICHY to Visakhapatnam. My AWB tracking number is [protected]. I received a call that my cycle reached Vizag and I need to pay extra 300 .I strongly object to this as I was not at all intimated that there would be extra delivery charges. They promised me that the cycle will be delivered directly to the delivery address. So I request St courier service to look into the issue and resolve it as soon as possible
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                M
                ms soundra
                from Mumbai, Maharashtra
                May 15, 2019
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                Address: No.7B, Shivan Koil street, Thiruvandarkoil, POndicherry., 605102

                One of my brother send courier to me on may 08 from udumalpet, tamilnadu. But that courier still not delivered. Checking awb details in st courier portal, mentioned address not clear. Address was mentioned clearly. I informed to st courier pondicherry branch also, they told within one day we will deliver the parcel. But that also not happen. Please do needful to get parcel.

                Awb details - [protected]
                +2 photos
                May 15, 2019
                Updated by ms soundra                 Poor response from ST Courier
                View replies
                I sent a courier from chennai to pune through anna nagar west st courier office and parcel still not delivered. Very bad response till date . I want to claim refund for my products from the company. Please help !

                parcel not delivered to my address - Comment #3438258 - Image #0
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                  P
                  Palak1611
                  from New Delhi, Delhi
                  May 13, 2019
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                  Please be noted that my courier with waybill number a9235212 from bahrain to gurgaon has not moved from chennai port since 10 days now. It was supposed to be delivered within 7 days and your cargo people just make excuses.
                  If this doesn't get moved or delivered i shall be forced to take this complaint further at a different level. An early response and delivery will be appreciated.
                  View replies
                  Ma tracking num: [protected]
                  Ths parcel send it from vennandur to jaipur..
                  More than 7days overed..still now no updation in ur side...also am Enquiried with ma customer..they also not get...wts ths ...how mnay days we wait ...plz help me...

                  courier not moving from chennai hub - Comment #3438948 - Image #0
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                    T
                    Teena1994
                    from Ernakulam, Kerala
                    May 4, 2019
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                    Address: Ernakulam, Kerala, 683108

                    I have ordered one item in online and they send the material through the st courier. Details are given below:
                    Consignment number : [protected]
                    In online tracking it is showing that package reached cochi hub at 25th april 2019. But till date it didnt reach aluva. I called their aluva office but they said item is missing from their cochi hub and they are not able to track it. I called their cochi hub and i got my worst experience, especially with the lady on call. She was very arrogant and was very irresponsible. I have called them many times they are giving excuses like we are searching for your package its not found. I have paid for the item and also extra i paid for shipment and receiving such a bad experience from them. Till now i have no idea where is my package. Whats the use also if we didn't get parcel on time.
                    Last time also i ordered and that courier person do not deliver to my address they stored my parcel in their office. We went to collect the parcel from their office.
                    View replies
                    [protected] is the contact number of the Chairman. Contact him and get your issue sorted. You can also contact Mr. Akbar, AGM, Bangalore [protected]
                    Reply
                    Awb [protected] Parcel booked at Tirupur on 4.5.19 sent to Chinna Dharapuram nearby Karur seems to be not yet delivered. Tracking status seems
                    unlikely delivered. Pleaseme know the status of consignment.
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                      J
                      Jaiba786
                      from Kolkata, West Bengal
                      Apr 27, 2019
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                      Address: C/O Suleiman Khan, Sultan Path, Dibrugarh, Assam, 786001

                      Hellow,

                      I have paid rs. 1800 for 18 kg parcel from tirchy, tn to assam. I have bills in my hand. While paying bills they have not asked for any volumetric charge. Now when i reached my home, assam, they are calling me asking to pay rs. 2700 for volumetric otherwise they wont process further. This is not done actually. They should have asked me before about all this when i was in tirchy. They should know about the volume sizs. Its not my look out.
                      View replies
                      [protected] is the contact number of the Chairman. Contact him and get your issue sorted. You can also contact Mr. Akbar, AGM, Bangalore [protected]
                      Reply
                      This person call on Friday 10.05.19, ([protected]) you come collected courier, still not respond
                      Reply
                      My courier was 4, 5 day delay. I contacted to your delivery boy he is talking to me very badly and shouted.
                      Reply
                      We had one courier in the name of I-Link Software Pvt Ltd., with consignment number [protected] but this delivery person not ready to deleiver in the address mentioned and asked us to collect on the main road. not happy with this kind of service...sorry.
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                        R
                        Revathi Jayakumar
                        from Delhi, Delhi
                        Apr 26, 2019
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                        Address: Sriperumbatur, Kanchipuram, Tamil Nadu

                        So many times i was ordered some things in online they send the material through the st courier. But every time they (St courier) didn't give proper response to me and they didn't attend my phone call. Last 3 times i was adjusted with them but now my parcel is there i was tried so many times but they didn't attend my call towards ask the status about my parcel. That courier person do not deliver to my address they stored my parcel in their office. We went to collect the parcel from their.
                        View replies
                        [protected] is the contact number of the Chairman. Contact him and get your issue sorted. You can also contact Mr. Akbar, AGM, Bangalore [protected]
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                          N
                          Nwagh
                          from Pune, Maharashtra
                          Apr 25, 2019
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                          Address: Pune, Maharashtra, 411014

                          Careless and regardless service which i got from here. I was deliver the courier at 19 apr 2019 from pune maharashtra to bangalore. It was already out for delivery since last 2 days means 23 apr 2019. But not received yet.. And i spoke with the person of bangalore office as well as the delivery person who will responsible but they not able to track my courier. They pass me one person to person and this happened two or more times with me now they not receiving my call nor they helping me to reach my courier.. Worst experience i got from here
                          The courier is out for delivered since 23 apr 2019 but it not received to destination. And nobody tracking the parcel and helping to reach
                          Consignment number = [protected]
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                            L
                            Lavanya Duraiswamy
                            from Coimbatore, Tamil Nadu
                            Apr 20, 2019
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                            Address: Coimbatore, Tamil Nadu, 641113

                            Service is worst... They said they won't deliver to the regional address and asked us to collect it from nearby town (Professional courier office) we waited but still the courrier is not delivered. Since we need to move back we asked to deliver him to the near by relative house which is barely 1 km away from professional courrier office... But for that also they didn't okay with it.

                            Either i[censored] r not servicing that particular region don't take the courrier from the origin itself... They simply saying we will return it back. Customers are not ur play things and don't make them wander here and there... There may chance of sending important documents. Worst case (St courrier - mettupalayam branch). We are providing service charge for delivery... Nothing is free... We are ready to collect it from town which is nearly 9 km away from our village but still they are not responsible. Response is also worst.
                            View replies
                            Dear Lavanya,
                            Which courier service is best in Chennai?
                            It is very difficult to search the best courier service in Chennai. Because most of the courier service provides speed delivery but they all are not secure or reliable. Actually I am from Kolkata, so I don't know about any courier service in Chennai. I always use Skyking Courier service for all delivery. They provides very good and secure service with long term delivery. But I have seen SkyKing Courier also has Chennai branch. So I recommend, you can check out their site for your help.

                            website:- SkyKing

                            3.6k views ·
                            Your feedback is private.
                            Is this answer still relevant and up to date?
                            Hi friends,

                            In Chennai, it is very difficult to find who provides the best services for courier delivery. Nowadays many courier companies are considering only the time, but safety and reliable is the most important factor in the courier service.

                            With my own research, I found NONSTOP is one of the best courier service proving company in Chennai. They provide local, national and international shipping of any size. Every courier is delivered on time without any damages.

                            regarding service - Comment #3412222 - Image #0
                            Reply
                            Last Friday We orderd ac via st courier they said order will be delivery on Monday but still now did not make a delivery...I called ST courier Tuticorin branch they said only one product in our line wait for 2days it will come some more product...what is this mam?
                            Please take the action on that courier Serbia’s

                            regarding service - Comment #3413514 - Image #0
                            Reply
                            Justlikethat's reply, May 6, 2019
                            +918939115898 is the contact number of the Chairman. Contact him and get your issue sorted. You can also contact Mr. Akbar, AGM, Bangalore +917019026123
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                              A
                              aruns2587
                              Apr 19, 2019
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                              out of delivery

                              Address: Domestic Terminal, Trivandrum Airport, Thiruvananthapuram, Kerala, 695008

                              I am from uds trivandrum airport, i had received a call from st courier trivandrum kumarapuram branch on 17th april 2019. Actually, i was waiting for my parcel from bangalore. They informed me some 37 boxes of parcel boxes they received for me. As per them, they cannot deliver the parcel to my destination and the eway bill was already submitted by the sender. When i ask them to deliver the items they said they don't have time to deliver the...
                              +1 photos
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                              A
                              Aaswin Paul
                              from Chennai, Tamil Nadu
                              Apr 15, 2019
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                              This is for your information that the below mentioned consignment has not been delivered.

                              Details :
                              Consignment no : [protected]
                              Date of courier : 21.03.19
                              Place from : chennai
                              To place : mumbai

                              Pls check on this as it is a critical office file. Tried mumbai office no. It is not in use.

                              Waiting for the needful.
                              +1 photos
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                                S
                                sairam sathish
                                from Mumbai, Maharashtra
                                Apr 11, 2019
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                                Address: NO:38A,MANIKA VINAYAGAR KOIL STREET,PERAMBUR, Perambur, Chennai, Tamil Nadu, 600039

                                Hi st courier team,

                                Greetings to you!

                                Please be informed that, i have sent one important document via st courier to thane location.

                                As of now we cannot able to tracking this consignment.

                                Please find below consignment number : st courier – [protected]

                                From : perambur location.

                                To : thane, west

                                Note : please let us know the status and who’s responsible for this loss and document not reach on time.

                                To be frankly i am saying this is very worst services and lethargic handling

                                Please check and confirm asap

                                Thanks & regards

                                T menaka
                                [protected]
                                View replies
                                Worst response, delay in parcel delivery timing.
                                Reply
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                                  K
                                  kkarthikeyan21
                                  from Bengaluru, Karnataka
                                  Apr 10, 2019
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                                  Address: ERODE, Namakkal, Tamil Nadu, 638183

                                  [protected]: my courier didnot delivered. I was tracking in online. It was showing out for delivery on 8.04.19. But not delivered on that day. On 9th april.19 the status was showing that the parcel undelivered and retrun to erode. I spoke with prabhar - [protected] and he told your mobile number is wrong so we returned to erode like that and he gave erode office number [protected]. Then i spoke with them on 9.04.19 and updated my mobile number also they promised we will deliver by tomorrow. But today they are saying your mobile number is wrong so we returned. Very irresponsible reply. We worried we tried for the first time with st. Pls forward the courier to us.
                                  Regards,
                                  Anujothi karthikeyan
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