Sun Direct — Money deducted but recharge failed

I tried to recharge my account with 345 Rs. for HD Kannada Gold Pack through PhonePe on Sundirect App. The transaction on PhonePe was successful but the Sundirect app is showing "Transaction failed".

Please help me asap.

TRANSACTION ID : T2307172215452357844997

Smartcard no: [protected]
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Sun Direct customer support has been notified about the posted complaint.
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"Dear sir,

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards,

Sun Direct Team"
"Dear sir,

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards,

Sun Direct Team"
Dear sir,

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards,

Sun Direct Team"

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