Sunflame Enterprises — manufacturing defect 10 ltr geyser of sunflame sold through csd | |||
Copy of complaints sent to sunflame company on 09 sept 2017 is as follows ;- I purchased a 10 ltr geyser of sunflame from csd. While it being installed, it was found that the electricity supply is not coming to the geyser. In the first week of month of jul 17, i complained to akhand enterprises - your servicing agent in mumbai. They did not give complaints number and asuured that they would send their rep. However no one came and i kept waiting and only to be asked what is your complaints number, which in first instance they had not given. I again lodged complaints vide sun flame cust complaints id-s[protected] dtd 19 aug 2017, akhand pratap of akhand enterprises, servicing agent in mumbai was spoken to on 21 aug 2017, o5 sep 2017 and customer care repeatedly with last one being on 09 sep 2017. However, nothing has happened and i can not use the new defective geyser of your company. Very pathetic and poor service. Please take action to replace the geyser as its factory production defect without any quality control. An early and expeditious action is requested by your company and complaints be escalated to your higher management executive as mumbai center is inefficient, careless with couldn't care less attitude and inefficient personnel, who only speak lies and don't have trained personnel's. Sanjay kumar Was this information helpful? | |||
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Sunflame Enterprises customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
I receive steam iron through online order bt it's having prblm of water leakage also it's crack from 1 side.also when I am using it, it's burning.plz replace it.please provide me as earlier as possible
Reply
It is not recommended to buy any product of Sunflame in Mumbai, infact in Central and South India as they are just confined to north India and mainly in areas around Delhi, Haryana and west UP. They have no worthwhile service center and attendance of complaints beyond these areas. Telephone of Customer care at thier office is never attended to. Number is displayed just to cheat the customers. Useless products from a useless company without any quality control.
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