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Swiggy Complaints & Reviews

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Last updated Mar 26, 2024
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Swiggy reviews & complaints page 15

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V
Vibhasingh18
from Pune, Maharashtra
May 14, 2023
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Few items not delivered in the order and swiggy refused to refund for missing items

I ordered food for my family on 13th May, at 9:40 pm. 1 pizza 1 garlic bread and 3 burgers for each member in the house. When i was tracking my order O saw delivery agent took the longer route and was not moving for almost 10 minutes, my house is in outskirts so there is no traffic in the area so I called he didn't pick up initially and later said he is coming but he didn't move for 5 minutes and after 5-10 minutes he moved which made suspicious...
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Ashiquek4
from Bengaluru, Karnataka
May 14, 2023
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Delivered spoiled or expired eggs

I ordered groceries today from Swiggy instamart and i got deliver with a packet of 6 spoiled eggs. This is the second time i am getting spoiled eggs delivered from swiggy....
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V
Vibhasingh18
from Pune, Maharashtra
May 14, 2023
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Few items not delivered in the order

I ordered food for my family on 13th may, at 9:40 pm. 1 pizza 1 garlic bread and 3 burgers for each member in the house. When i was tracking my order o saw delivery agent took the longer route and was not moving for almost 10 minutes, my house is in outskirts so there is no traffic in the area so i called he didn't pick up initially and later said he is coming but he didn't move for 5 minutes and after 5-10 minutes he moved which...
+3 photos
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M
mahesh 0544
May 13, 2023
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Increasing Delivery time

Address:Hyderabad

Swiggy is increasing the expected delivery time by little. So that customer can't cancel the delivery and i have placed order by 8 11 pm the order should be delivered before 9. And even at 9 30 there was no response and if ask for cancellation they are saying cant refund if cancelled. Please look into this . We do know if there is traffic or other trouble some stuff. But not responding properly should be looked into...
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mahesh 0544
May 13, 2023
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Not proper response. Increasing expected time

Address:Hyderabad

I have placed order by 8 11pm, the delivery was expected by 8 50-9 pm, swiggy is cheating people by increasing that delivery time. Little by little. And there is no refund i[censored] cancel in the delivery time....
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V
Varunbedi
May 13, 2023
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Account suspension complaint

Swiggy had suspended my swiggy account with any warning and any kind of reason
I did not made any false order
And the had suspended my account
There is some swiggy money left in the wallet and i can't use
When i try to ask what's the main reason
They didn't speak the single word about suspension
The always said email use
And i had done more than three emails but they didn't respose
And...
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G
Gurudass
from Guntakal, Andhra Pradesh
May 13, 2023
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Swiggy delivery partner account reactivation

Address:Swiggy india

I worked with swiggy during lockdown from Bangalore yelhanka region and I had given my best

After this I had relocated to Guntakal Andhra Pradesh and I came to know swiggy is here and I raised ticket to reactivate my account and according to the steps shown in their app to change my zone and reactivate instead doing that they just calling and giving me fake resolutions and closing the chat

Here in Guntakal there...
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I've ordered a cake today at 10: 48 AM for a friend birthday and at 10:53 PM i wanted to hold the delivery so that it reaches exactly at 12PM but by mistake one of my friend cancelled the order.
Immediately i requested to reorder the cake but they denied.
Cake wasn't packed nor it was handed over to any delivery boy so i called their customer executive and they told me that "to avoid food wastage we follow our policy so we can't...
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Damaged Rotten fruits delivered and foul smell and were not fresh at all. CUSTOMER CARE closed tickets without giving resolution.

Hi

I had ordered the ice apples from instamart which a have a spoiled foul smell and extremely rotten taste. It was cut long before and had gone foul and the same was delivered to me. Its so smelly that its impossible one can eat it. Iceapples should be freshly cut and given. Please replace...
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S
Sai Ganesh676
May 12, 2023
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Delivery agent payment issue

I rejoined swiggy on 8th may 2023. I delivered 6 orders and earned 250 rupees with incentive it is 350 rupees. The very next 3 days also I done my deliveries and the payment came on the next days.but for 8th may the payment not happened. Please sort this issue and tell the company to pay me as early as possible....
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R
Ramesshp
from Mumbai, Maharashtra
May 12, 2023
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I am complaining about food order

Address:Mytrinagar Hyderabad

I, Ramesh. Ordered food on 8th, may, 2022 from pista house restaurant in Hyderabad. I awaited almost 3hours for food. But I have not received my order. Later I got one massage for swiggy that we will get refund and compensation also. I am asking about refund but swiggy denying it. Please resolve my problem

Thanking you sir
From
P.ramesh
pH [protected]
Mail. [protected]@gmail.com...
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R
Ramesshp
from Mumbai, Maharashtra
May 12, 2023
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Food haven't been delivered

I ordered food on 8th May 2023 for pista house, Hyderabad. I awaited almost 3hours but I didn't get it i received one massage also about my refund that it will be initiated. Now, they are denying to give my refund. Please concern about my complaint and resolve my problem.

From p.ramesh
Hyderabad...
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V
VigneshCPT
from Chennai, Tamil Nadu
May 11, 2023
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Plantronics Wireless Mouse

I bought a Plantronics Wireless mouse on Swiggy Instamart today. When I opened the pack and tested, it didnt worked. When I call swiggy, they are asking me to reach out to Plantronics.

Ethically, if a product is not working on the first attempt itself, then it should be returned or replaced. Swiggy is asking me to reach out to Plantronics for support as defects are being handled by the Brand.

This is technically...
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R
Riddhi2005
from Kanpur, Uttar Pradesh
May 11, 2023
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Unethical behavior and my disrespect as a human

Address:Kanpur branch of swiggy

I ordered food from Shivam Sweets and Restaurant using Swiggy dated 11th May 2023 at 12 35 pm. They first taken my order and then the order was canceled without asking me at 1 10pm. I was left hungry irritated and much of my time and energy git wasted. This behavior is very unethical, inhumane, irresponsible and irritating towards me as a customer. It is disrespect of my food needs my time, my energy and mine as a human. My order no is #[protected]....
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Hi
I ordered a cake through swiggy however was not delivered but says delivered... This is around 11 pm in the night.
Tried contacting the delivery executive but he didn't picked any of the multiple calls i made.

I tried contacting customer care but received pathetic response and they closed the chat without solving the issue. they asked me to write an email but by mailing also it didn't resolved my issue. br...
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Food delivery took more and more time than proposed time at the time of booking and the swiggy is not allowing me to cancel. As an employee i will plan food timing accordingly. No for cancellation they are charging entire bill amount i would like to rise issue with swiggy. How can swiggy charge entire bill amount....
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A
Ahsas
from Guwahati, Assam
May 10, 2023
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No Menu editor app

I recently launched my restaurant with Swiggy team. I did all of the things as instructed by them but when I tried to log in with the restaurant ID into swiggy partner app it was not taking. Logged in with the phone number and saw that the whole menu was a mess. Searched Youtube and also their help section only to find out that the online video was not in sync with the software. The customer representative for Swiggy partner app was inexperienced...
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A
Anmol9999
May 10, 2023
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Items not delivered despite payment

I had placed on order on Instamart on 08.05.2023 with numerous household items. After receiving the order, I observed that 4 items were undelivered.

It is pertinent to mention that the following items were undelivered:

1. Chakaachak Duatpan (1): INR 35/-
2. Mr. Muscle Kitchen Cleaner (1): INR 136/-
3. Domex Fresh Guard Toilet Cleaner (1): INR 170/-
4. Daadi's Butter Garlic Khakra (1): INR...
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S
Sri45ghfyhh
May 9, 2023
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Weekly payout issue

I am working as a Delivery partner in BENGALURU Vijayanagara zone. I am facing payout isssues. Please try to resolve this problem. That money is very important...
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3
308000
May 9, 2023
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Not providing proper service

Address:Chennai

Every time I place a order in McDonald's Anna nagar branch in swiggy everytime amount debit and ordr placed after waitg for 30mint ordr is getting cancelled stating delivery guys is not available and product is not available if the ordr product is not available swiggy should have closed the McDonald's restaurant and stop taking orders bt here the allowing has to place a order and after cancelling it's without the customer permission it's...
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