Swiggy Complaints & Reviews

My id has temporarily blocked so I kindly request to reopen my account plzz plzz

I had ordered sandwiches from swiggy today but the delivery boy was at some other place instead of delivering to the adress where I wanted .. when contacted to helpline number, they said that there is mismatch in location . What was my fault in your technical glitch? Swiggy is resistant to refund my money back. I want the refund. Order no [protected]

I ordered normal thali from swiggy from punjabi dhba restaurat his location is in mayur vihar they gave m.two ricebowls with out dal then i raised a complaint against this order and called to punjabi dhaba restaurant he said please call to swiggy after that i talk with customer executice he said hotel.and our delivery prtner cnt pick calls and cut my call please black list specially this restaurant nd then this app worst service worst management.

My Order #[protected] had missing item, i sent picture of my package recived, asked them to talk to their delivery boy as I asked him when he delivered it to me, but had marked delivered. Now the remaining item oil was filled in the vegetable and roti was burnt, both images attached and swiggy email support says they can't verify my claim. How come this happen...they have become so desparate that they will not return people's money whether they do thier work or not.

Payment was deducted from my account but Swiggy app doesn't show the payment of Rs.169 for subscription of Super Bite. Image attached for reference.

I have ordered food from swiggy . The food I received was Damaged and unhygienic so I complaint on swiggy so they initiated the refund of Rupees 308 but I haven't received the amount till now .. By them the amount have been issued in my account as they have provided the reference number also .. so please help me out

There were duplicate orders on 6th September 2020 from my account. Order id:
[protected]
[protected]
I received only one order. I have been chasing this order with the support team on a mobile app. They mention that they are not able to refund the amount and I need to check that with the Bank.
after multiple follow-ups they said I should contact support mail-id. I sent all the details to their support mail id on 6th Dec 2020. Initially they acknowledge the mistake. There was no response after that. After multiple follow-ups they mentioned that they cannot do it.

Best regards,
Hemant

I ordered from Khansama restaurant, Moradabad on 10th March, 2021. These are order details:
Order no - [protected]
Order time - 7:58 pm
I ordered tandoori chicken and Afghani chicken from this restaurant and the next morning I had extreme stomach pain and food poisoning.

We ordered 4 Butter Naans as per our subject order, but we received 3 butter Naans only from restaurant. Is is not cheating the customer?? What action Swiggy will take against this complaint. Refer our order below:
Order No: [protected]

Order placed at: Tuesday, March 9, 2021 7:04 PM

Order delivered at: Tuesday, March 9, 2021 7:55 PM

Order Status: Delivered

Ordered from:

Lucky Multicuisine Restaurant
2-69 Bollaram Road, Miyapur, Hyderabad

Delivery To:

T. Varsha

staff quarters
Bollaram Industrial Area, Hyderabad, Telangana, India
Hyderabad

Item Name Quantity Price
Butter Naan 4 ₹ 120
Butter Chicken 1 ₹ 170
Kadai Paneer 1 ₹ 170
Item Total: ₹ 460.00
Delivery partner fee: ₹ 24.00
Taxes: ₹ 23.00
Order Total: ₹ 507

Dear Sir / Madam,

I am writing to you to raise an issue about: Online Food Odering

The issue that I have experienced was: 1) I ordered for 1kg mutton b but what I received id less than 1 kg..it must be 500gms.
2) I also ordered for mutton soup bones but what I received was scrap bones (small pieces of ribs + some choped small bones) which can only be fed to dogs. It was stale and full of black and white hair.
I paid tot of ₹1339 for this order. I first raised my concern via swiggy app on the help option and also sent pics but the rep with whom I chatted with was not helpful he simply told feedback will be taken but money can not be refunded.

It occurred on: 14/02/2021

I want a refund of my money
Swiggy should remove this vendor from their list for spoiling the reputation and for taking customers and their order for granted

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Subhashini Ram Deo

Order Number:[protected]
Registered Email Address: subhashini.[protected]@gmail.com

Flat no 106, Sri Lakshmi Towers, Opposite Karimnagar dairy near select talkies Macha Bolarum
Secunderabad
500010

We were riding our car out of the petrol bunk in Teynampet, Chennai. One of your Delivery man tried to squeeze through a narrow gap besides our turning car and he lost his balance and fumbled. Then with anger he kicked and hit our car very roughly and also shouted some slang words waving his hand when we took his photo by which we understood that " You complain to whomever you want. I don't care ". We are greatly disappointed with his behavior.

My account is blocked my id 1181753..
Please help me with that to start my duty

Dear all, I have ordered
1.egg fried rice
2. Half biriyani combo
3.kerala parato
But while receiving the order 2 and 3 missing, and explained the same to delivery executive as well he told that log ticket in swiggy app, but last 2 days didn't get proper response and now they are telling can't refund my money.
Concern regarding your Swiggy Order no. [protected]

I had lost my money while placing an order in swiggy. They are not refunding back and they have the worst customer service ever. Please help me in resolving my issue

I made a purchase in swiggy. The money got deducted twice. I demanded them refund for which they are not responding with proper answers. Also they don't even a have a Customer care number. Please help in resolving this issue

My I'd is block please unblock my I'd and Hyderabad attapur me jab strike chalra tha to order delivery karne nai tere the delivery boys aap loga without rezan k I'd block kar tiye mey aap se request karta ho meri id JAL we
Se jal open kare meku kam karna hai ok thanks

We have submitted all the documents regarding new registration.but your team is not giving confirmation.just sending mail that it is rejected.please help us in registration process as quick as possible.

I complaint my refund is 31st jan. After that I complaint many more time and all time u say same reason " amount should reflect in your source account with 2-4 business days." Please tell me your 2-4 business days have not been completed yet from 31 January. I just can't have any more time. Tell me What can I do.
Order Date :- 31 January 2021
Order id :- [protected]
Mr Charles from the escalation desk had guaranteed me 22 february amount will come tomorrow. I spoke again today to the sweegy expert and gave the same reason again today. I can have more time now, I need the amount today.

I had ordered 8 PC Hot & Crispy Chicken with additional French fries and Pepsi Pet Bottle worth 113.33 and 57.14 INR respectively. I didn't receive the Pepsi whereas I had received only the chicken and Fries.
Such Pathetic behavior wasn't much anticipated.
Requests immediate refund of the Pepsi amount.

Order Number: [protected]

I have order swiggy to delivery one plate of karahi paneer & 5 aaloo pyaaz naan (but they have delivery only half plate of paneer & 5 aaloo pyaaz naan against my order i.D. #[protected], february 21, 1:57 pm