Swiggy Complaints & Reviews

Complaint to swiggy. P... My i'd was blocked hub manager.. Pls unlock my i'd help me.... Do you have any verification method through call or email...? Please...

Where is my refund order #[protected]
First ur exactive said
Refund will be come 5 to 6 day
Why not came
I inform all of them
My this order till pervious order delivery person come on time and also last order delivery person come on time both arr... How is my location wrong if wrong so how 2 delivery person come on time...
That time i am ask he said he don't no... Ask company then i am inform ur exactive he said refund will come... So till why refund not come

I would like to draw your kind attention over multiple transaction taken place from my credit card on 12 august 2020.

All these transactions are fraud without my knowledge / consent. I am being informed about following 3 fraud transactions by bank which are proceeded without my consent and it is done in a fraud manner by an unknown person of swiggy & swiggy allowed them to proceed with 50840 each transaction multiple times.

Despite of my requesyt same day / even non delivery of product still swiggy allowed vendor to deliver this product to unknown user.

After lot of research, came to know this user / vendor is been involved in fricticious transactions and have managed to do arround 1.88 cr in last 2 months.

3 transactions over my yes bank card no. 5241*6278

1. Transaction of inr 50840 (Transaction id no. T69774 at 04:10:59 pm)
2. Transaction of inr 50840 (Transaction id no. T65057 at 04:13:22 pm)
3. Transaction of inr 50840 (Transaction id no. T77641 at 04:15:13 pm)
Total amounting to inr 152520/=

Swiggy team is involved in all these transactions as there platforms are used to encash money.

Hi, i ordered tandoori chicken yesterday in swiggy i received bad quality food i throw out that food and i complaint to the swiggy care they we are taking feed like that but they not replaced that again i sent mail to them like i will complaint to issue in consumer cell after 2 min they refund 112/-rs i paid for this 229/- and im not asked any refund to them so please take action on him they are neglegence

I have an swiggy account since 2 year approx but on past nov 2019 approx my account deactivate by swiggy without any reason. And when I was asked to reactivate this they said please open new one. how it is possible to me to open a new account however i have only one mobile number.
Please solve this issue

I had ordered vegetables on morning i waited up to 2 hours mine got switched off and i charged my phone and one got message that swiggy cancel my order and i didn't get any refund, after that i have contacted customer support they said they have initiated refund, after 10 days i have contacted them to know refund status now they are saying there are no refunds on your order

Plzzz sir unbloked my Swiggy Id-1077864 my id is temporarily bloked plzzz unbloked my id some problem no activate my id some monthe khar ki problam ki vaja se

Order no # [protected]
Route to my location on app is not correct even after several complaints.
Delivery boy refuses to deliver even after extra payment offered by swiggy via customer care executive.
Delivery boy waits at one spot for nearly 45mins before refusing to deliver.
Customer care executive reply to customer & delivery boy took too long.
Finally the customer care executive cancelled order.

Pathetic Co-ordination between the executive n delivery boy.. After a long discussion they didn't deliver food. They did not have any secondary option to deliver the food.

If one delivery boy refuses to deliver there should be an alternative boy to take up the order from any spot.

Registered number : [protected]
Registered email id : [protected]@gmail.com

Order id : #[protected]

I have ordered following items :
Cheese 4 packs, 200gm each
Paneer 2 pack 200gm each

I have received completely different items instead of the items ordered, i have received milk 1 litre and butter and a amul kool can... What is this ultimately irresponsible behavior of swiggy.

I want refund for my order, the complete amount that i have paid. 682 full amount, refund my money asap.

These wrong items received is not my mistake and i wont pay bare a loss of even a single penny for wrong items delivered by you.

Refund my money asap.

Ordered online delivery of chicken curry from parijat restaurant berhampur odisha through swiggy on 2.9.20 but as the food was not fresh and last night prepared food was delivered suffered from food
Poisoning, suitable action may please be taken for not serving fresh food

Swiggy provided food with insects in one of the packet hence we had to throw all food.
However they denied full refund as the insect was only in one pack.
I have provided them pics but they denied full refund.

Hi Sir/Madam

Yesterday night i have ordered for a food and the delivery person whom came to deliver was too late and also he didn't came directly to my address he just went to somewhere else to pic his friend and he came to deliver my food. Once i asked him like why ypu are late ??the person who came along with swiggy behaved rudely with me and he tried to hit me... I just called the police and they have asked me to come to station... I asked both the swiggy agent and his friend to come to police station they said ok and while driving bike they turned somewhere else and scolded me in bad words and tried ro run away... We tried to chase him but he escaped... Even yesterday i have raised the complaint with swiggy and they said like within 24 hours ypu will get the reply from us... But till now i didn't get any revert from swiggy... The swiggy people images has been attached for ur reference...

ORDER #[protected]

Regards,
Harikumar
Vinoth kumar

This complain is regarding swiggy order #[protected] and order #[protected].
For order number #[protected]: the delivery executive assigned by swiggy didn't move or pick up from his place for 1 hour. After waiting for 1 hour, i reached out to swiggy support on app and twitter. A support executive was assigned after waiting another 20 minutes and i received my food almost 2 hours after ordering.
For order number #[protected], swiggy deliver executive marked the order as 'delivered' on phone without delivering the order. I had to raise another complain on the app and twitter handler, and wait for half an hour, to get my refund. This was in addition to waiting for dinner for more than an hour and unprofessional and intimidating response from delivery executive.
The repeatative behaviour by swiggy delivery executives in gurgaon where they are doing fraudlant activities which includes and not limited to
1. Not moving towards the restaurant, and not picking customer phone
2. Marking the order as delivered without delivering the food
Is causing waste of time and mental harassment for users, who has ordered dinner and have paid the money in advance.
Even after making several complaints to swiggy, no action has been taken yet.
When an user place an order on swiggy and cancel it after some time, user has to pay a penalty. But the opposite is not happening. Such irresponsible and unprofessional behaviour of deliver executive is leading to waste of time for user, mental imbalance - and there is no penalty which swiggy is paying.
I am raising this complains to get compensated by swiggy for
1 my loss of time
2. Harassment when ordered and paid for dinner but is cancelled after 90 minutes
3. Mental stress

As per swiggy rule a delivery agent should wait for 10 to 15 minutes for the delivery to actually take place. My order was canceled prior to 15 minutes time frame and charged my order full amount as cancellation fee, when I actually tried contacting the delivery agent before 15 minutes of time frame I was made unable to contact the delivery agent and there is no such proper medium to make a call from the customer side. I think it infair to charge my whole payment for cancellation fee, when I actually tried receiving my order within the time frame of 15 minutes.

I placed an order on order on swiggy and after a while they cancelled the order saying my number was unreachable, which it was not. Now they have charged me full amount for cancellations and are refusing to give me my money back. Even if they couldn't reach me on my phone they could have easily brought the food uoto my place

On 27 aug 2020, i was ordering the food from swiggy and the food order was not completed but the money got deducted through amezonpay (Rs.620). Instantly i received the msg that it will be refund soon but not refunded yet. I was so many times call and chat with swiggy customer support but they not able to provide any solution or refund yet.
Kindly help me to short out this.

Regards
Kiran mhatre
[protected]

I ordered breakfast from bib-english breakfast in the box via swiggy on august 28th at 8am. There was a cockroach in the mushroom item provided in the breakfast. It was really disgusting and i could not eat any part of the food and had to throw out the entire food item. I complained to swiggy and asked for a refund. The item was priced 199, but they gave a refund of only 89 rupees. They have taken the full price for the food item, delivered low quality food and refused to provide full refund.

My name as registered by you is rajasthan. That is not my name, obviously. My name is rajendran. Please make the correction.

I make a order on swiggy... My order id is [protected].. Courior boy and exucutive cancelled my order and refuse to refund my money.. And abusing me.. Swiggy coustomer support executive behaved very bad... He abusing on call.. I have recordings.. And i am going for complaint on behalf recordings

Need to know when we use birthday as a coupon code and its shows you have an off for rs 75 then why in bills its showing
Rs 74.99
We pay taxes fully whether it is in any amount of paise then why in our coupons code it showing 74.99.
Need to know rhe reason.