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Swiggy Complaints & Reviews

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Last updated May 7, 2024
Complaints 5056
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Swiggy reviews & complaints page 117

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H
Heera Jagadish Singh
from Hyderabad, Telangana
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Rude behavior of weight delivery boy

Dear sir/madam

I am heera jagadish singh from patancheru, hyderabad. My order#[protected].

Your delivery boy is misbehaved with me very rudely. No politeness and respect to customer in his words. He is doing argument with me nearly 3 to 4 minutes with out giving my delivery in front of my home. After the conversation my neighbors are asking why that delivery boy is arguing with you.

I have mentioned...
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A
Aparna Pillai
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PIZZA Order not received

Dominos Pizza was not delivered and it does not show in my cart. I have made the payment already. Delivery by - Lokesh D. Dominos order number -153. Name - Aparna, phone - [protected]...
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R
Revency Reegan
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Full amount deducted without delivery

Address:11f Shajahan Avenue, Amman Kovil, Saravanampatty, Coimbatore

What worst thing. I have given my whole address but they are saying wrong map location. What worst I have been ordering from my home. They didn't delivered but they are cancelling order and charged whole amount. They have eaten my money. I need my money back. Will never look into swiggy back. What a worst thing. Really frustrated. Need a solution for this...
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Address:11f Shajahan Avenue, Amman Kovil, Saravanampatty, Coimbatore

What a worst thing. I didn't receive my order but whole amount has been...
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K
kalpana shekhawat
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Delivery of my food

I ordered snacks from a sweet shop through swiggy, which is hardly 500 m from my place. The assigned delivery boy was roaming at some other place for like 15 to 20 mins. I called him n he said ibam at the shop which he was lying n also said that he is coming 5 mins. After another 30 mins i checked he was at the shop n not receiving my calls n finaly he cut the call. I had a chat with swiggy person n he said that they will assign another delivery...
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R
Roshni Chandramouli
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheaters

Never again will i use this app! Their refunds take 7 days even if mistake is fully on them.
Unpardonable experience this time... I had ordered a birthday cake for a friend living in a different part of the country. After paying and giving the address clearly, even after delivery person reached the correct venue, they cancelled the order with 100%fee, despite instruction from receiving end to leave it with security due to non contact...
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T
Tamil Subhi
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For refund

I ordered from swiggy rs. 375 on 4/7/2020 by google pay. Amount is detucted but order is not placed. Then I received a messege from swiggy like it will refunded within 4-7 days. But am not receiving yet. Refund reference number[protected]...
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I purchased inr 1359 worth of items from frazo through swiggy. They only delievered inr 367 worth of items. They did not deliver inr 992 worth of items. Now they are refusing to refund the amount that they have taken from me. They are saying they will refund only inr 400 to me as per policy....
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V
Vishant Goel
from Pune, Maharashtra
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Amount not refunded after not delivering the products

Website:Www.swiggy.com

Swiggy charged me INR 1359 and delivered only items worth INR 392. It did not deliver items worth INR 967. Now it is refusing to refund the remaining amount. They are only refunding INR 400 and saying that it is against their policy to refund....
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M
Manvi dixit
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Wrongfully carnation charges

I ordered 1 cake with order no [protected]. I gave the address 3rf mr 15, nehru nagar, ghaziabad
But the delivery guy entered wrong address and called me from 1.9 km back that he could not found the address.
After your customer care called me to recheck the address given. After verification concluded that i gave the correct address.
Again she called to tell delivery boy will not deliver and cancel this order.
br...
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B
barun123parichha
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Charging extra delivery charge

I have paid for "swiggy super", for unlimited delivery charge for one month.
But they have added delivery charge.

Swiggy customer number: [protected]
...
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S
Shrikant Gawali
from Ahmedabad, Gujarat
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Swiggy is not providing invoices with full cart value

I have ordered foods multiple times from swiggy. I had requested to provide the invoices with full cart value but they are always sending the invoices only with delivery charges.

I have to submit these bills to my company for reimbursement....
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R
Rehman76 Sayyed
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Rehmansayyed

Address:Rehmansayyed

Mere ko homemade hotel chalu karna hai...
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R
Rapatisl
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong items sent and not compensating

Wrong items were sent, and are not providing proper compensation, forcing me to accept coupon instead of refund to source, giving me mental strain during a pandemic, no customer value.
Order i'd [protected]...
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Hi,
I ordered from jumboking through swiggy, the package was torn due to rainwater as no plastic was rpovided no proper packaging was done. I'm shocked to realise that the burgers are soaked in rain water. Also the pepsi is half spilled. I mean what the hell. I called the customer care and spoke to s. K jiyarul, he assured that a replacement will be sent and hungup, i called again and got no answer. I again called and spoke to kuldeep...
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N
Nagaiah Naidu
from Hyderabad, Telangana
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non delivery of food and declaring delivered

Address:Adress not avilable
Website:www.swiggy.com

Order no [protected] on[protected]

I have placed the order reference above on the 2nd of july, as per the order it will take 27 minutes for delivery, but within 5 minutes the app showing the order got delivered.
On contracting swiggy helpline they kept me on hold and disconnected after several minutes.
With great difficulty could above reach them, they just bothered to pay my money back which i am not interested...
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Address:swiggy , banaglore

Swiggy is not refunding the amount of rs149 which i spent for subscribing to swiggy super. As there are not many restaurants, there are not many benefits of subscribing to swiggy super. After making the payment, within next 5 minutes i wanted to cancel it. But swiggy is not refunding my amount nor it is giving any coupon for the same as a compensation.

Kindly direct swiggy to refund my money

Purchage id : [protected]...
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S
Santana Phukan
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Rotten food delivery

I ordered for a raw chicken from Meat Masters through swiggy. After receiving the product, as i opened it there was a very bad stale smell after which i checked and realized the chicken sent was spoilt .I contacted swiggy with my complain to which they just refunded me 110 rupees. But I paid 365 rupees for that. This is an act of thugging( Thieves). How can they send spoilt food in the first place and if they did then how can they not give...
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I had given order of 1020 but i haven't received one item which is off 220 rupees. Swiggy executive was returning 25 rupees only....
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I ordered a veg platter which have "4 pcs paneer tikka + 2 pcs malai chaap + 2 pcs chatpati chaap + veg seekh kabab" but i got "some paneer + chilli potato + spring rolls" (Images included)....
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