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Swiggy Complaints & Reviews

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Last updated May 27, 2024
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Swiggy reviews & complaints page 119

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L
Linu John
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Amount not refunded in 3 days

I ordered food but they declined my order and my money got debited, this is the second time its happening the issue is money never gets refunded after 3 days...
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Address:1312, Dwarkapuri Indore

I placed an order no. #[protected] from Monica Ice cream via Swiggy on 8th June 2020 in (Dwarkapuri) Indore. No reply from anybody Swiggy and monica ice cream, swiggy and monica ice cream customer care number is not in service, so I requested return my money....
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Fraud by swiggy!!!

I have placed the order no. # [protected] dated 09 june 2020 from swiggy app downloaded from google play store.

Delivery guy picked up the order and called me saying that swiggy has wrongly provided delivery address. Hence he is unable to deliver the food at my address.

I used chat option on swiggy to highlight this matter, i got message on 09 june at 12.26 pm about
50...
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My freind had ordered food through swigy on 7th june 2020 under order number [protected],. And this order was suppossed to be delivered within 38mins but this order never got delivered... Ur delivery partner refuaed to deliver the order... And
Ur customer care executive advice to cancel the order... On ur advice i cancled my order and now am without food in this cricess... And to my suprise u have refunded just a partial amount......
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S
Sahil.kapoor
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order number (74510779132)

I have placed the subjected order from swiggy using location services.

Delivery guy picked up the order and called me twice saying swiggy do not pay enough to deliver at my desired address.

I told him its fine, if you cannot deliver the order then cancel it.

After sometime when the products are not delivered, i used chat option on swiggy to cancel the order and take the refund.

Without...
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S
SUTAR PANDURANG
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Poor customer response.

I have placed orders for food using swiggy application. After that i tried to download the invoice from application but could not succeed.
Hence written a mail to customer support email, in response to which invoices were forwarded from swiggy but does not contain complete amount.

Even after repeated follow up no proper response is received.
Below are the order details -
[protected]
[protected]br...
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S
Sachin Passi
from Agra, Uttar Pradesh
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My id open

Address:doon it park sastdhara road dehradun

My de id is show you are on demand leave.
In 2 months
Please open my id i wont work
My manager not open my id
Please open myy de id...
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Dear sir / madam,

I am writing to you to raise an issue about: online food odering

The issue that i have experienced was: i had ordered food and observed garlic sauce - 20 rs., pita bread (2 nos.)- 40 rs. Were missing. I highlighted the same to swiggy, however they only refunded 20 rs. Remaining 40 rs. For missing pita bread is not refunded.

It occurred on: 2/06/2020

Swiggy needs...
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I placed an order from kfc via swiggy on 30th may 2020 in gurgaon. The delivery did not include the 330ml pepsi can which costs rs. 58. I contacted swiggy and tried to talk to a delivery executive, he lied and said that since the can costs only rs. 25, he will refund 25rs to my account or give some food coupon. When i said that it must cost more than 25rs (I was not aware of the exact cost then), he said he will give 40rs. Two different customer...
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N
NishuAmu
from Delhi, Delhi
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Food missing - order number - 73752233613

Hi,

I ordered roti, chilli mushroom and dall makhni and received all except chilli mushroom.

What the nonsense over here. I need money back as soon as possible of rs 200....
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S
siddhartha mandapaka
from Hyderabad, Telangana
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Request onboarding

Address:karmangat saroonager
Website:[email protected]

Sir i request for onboarding i submit details of restaurant on[protected] till now i did not got any information on when i can expect sir my id number is 620941...
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siddhartha mandapaka
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request for onboarding

Address:karmangat

Sir i request for onboarding i submit details of restaurant on[protected] till now i did not got any information on when i can expect sir...
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G
geetpriya
from Raebareli, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund for my oder#73379865796

Address:banglore

This is reference to my swiggy oder id #[protected] dated :- 24/06/2020 from phone no [protected] i placed a oder from swiggy and realised i have placed from wrong location so i cancelled the oder in 4 minutes... My oder amount was 722 and cancellation fees is 361 for the same oder.. If it would have been more time i would have thought that the food was prepared by in 4 minutes only i realised i placed it wrong and cancelled and also u people...
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A
from Angamali, Kerala
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Very bad quality food supplied

Address:Swiggy noida and restaurant wow noodles noida

Hello today for lunch i ordered food from oye noodles a restaurant highlighted by swiggy on their page. Three out four items were very bad quality not even worth feeding animals. I complained to swiggy at once but no action was taken. I oferred them to issue a refund or replace the bad dishes but on online chat they kept on insisting that i take a 200 rupee refund a d forget about this. It pains me to see how can i let the restaurant charge...
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B
Bhupinder1984
May 1, 2023
This thread was updated on May 1, 2023
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swiggy de i'd blocked

Address:H.no.4204, Gagandeep Colony, St.no.0, Kakowal Road, Ludhiana, H.no.4204, Gagandeep Colony, St.no.0, Kakowal Road, Ludhiana

Meri de i'd is 998568 my name is bhupinder kataria i am swiggy delivery boy meri 28 april se blocked ki hui hai bina kam ghar k guzara badi mushkil se ho pa raha hai... Boys meri ki i'd ka issue yeh hai ki unki i'd bina bataye temperory blocked kr di gai hai unko payment bhi time pe nahi mil rahi hai boys ko bola ja raha hai k 80 rupees ka kam karoge to mg milegi 300 nahi to koi paisa nahi milega.. Ab company wale boys na to i'd on kar rahe...
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S
Samit koyande
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My order is Missing

Hi i ordered from swiggy. I got cheated by swiggy. My order#[[protected]]i received 2 cheesyfries missing. While ordering i was shown 3 burger and 3 cheesy fries. I received 3 burgers and 1 cheesy fries. I contacted support for refund. They giving me options for coupon that time his now showing coupon amount and when i received that coupon amount is 150rs. To next order discount. But my 2 cheesy fries amount is 198 plus taxes but swiggy customer...
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A
AkramAl55211898
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Out of zone

Address:Aruna nagar majnu ka tila dehli 110054

Sir meri id kiyu block ki company ne khud zone se bahar ka oder diya tha is me meri kiya galti
Sir swiggy id 1155031...
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C
Conan Rebello
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abusive delivery boy

Your delivery boy picked up my food and was near my gate to deliver it. I requested him to come up and told him that the watchman will not stop you. He said we are not allowed to enter the property. To which i nicely told him that i have oreered almost everyday and the executive has come to my door to delivered. He kept arguing that we are not allowed. I asked him if he gets orders separately and if the rest of swiggy are given other orders....
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S
sathish
from Chandigarh, Chandigarh
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plastic paper food

I ordered biriyani they given plastic paper biriyani, I told to take back nu to swiggy but no reply from then pls action against swiggy now...
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J
Jhumur Chakraborty
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order not received but money deducted

Order not recieved but money is deducted from my account...
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