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Swiggy Complaints & Reviews

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Last updated May 20, 2024
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Swiggy reviews & complaints page 121

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R
Rakeshpremchand
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iam complaining about weekly payout

Address:Madanapalli

Iam working in swiggy.
As iam working as delivery partner.
In this carona situations there are not giving allowances.
But some delivery partners are getting allowance... They are saying something login hours to get allownce.
But we have some problems in carona situations so i am not getting login hours.
Please provide me allowance for working in swiggy...
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B
BuddhiPrakash001
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refund not received. order id - #69862728919

Address:Bangalore

I ordered from swiggy on 13th of april. Got cancelled order by restaurant and then got the message saying refund initiated and will receive the refund within 4-7 business days. Now it's been past those days i checked with the bank also and tried reaching them but they are still saying the same thing that you will receive the refund but my concern is when.
Usually it doesn't take this much time.
My reference no. Is - #[protected]-1-r1br...
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R
Rajiv Shrivastva
from Ranchi, Jharkhand
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my id is blocked when not making floating cash zero during this lockdown

Hi all
Myself is swiggy rider with id : 1099764. My id has been blocked for seeking helping when my bike was seized by motihari police and when i was unable to make floating cash absolutely zero in such lockdown. Now a days id is blocked to evade from not paying minimum guarantee for login hour to its riders. Is that right?
If this matter is not resolved immediately, i will complain to pmo and home ministry so that in such...
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R
rohit harwani
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account modification

Sor my name is rohit harwani n im delivery partner my id is 814030
Sir i urgent need to change my account info from bandhan bank to SBI piz sr change otherwise i ll lost my all payout
SBI

acc nmb. [protected]
Ifsc. Sbin0003018
Name. Rohit harwani...
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Address:Bangalore

Dear sir / madam,

I am writing to you to raise an issue about online food ordering

The issue that i have experienced was: i ordered meat using swiggy and i ordered 1.5 kg mutton and 1 kg chicken but i received only half kg mutton and 400 gms chicken.

It occurred on 19/04/2020

I want swiggy to pay back the amount, i reached their customer care but they are very callous and not giving...
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Address:Rajdeep apartment,Awing 2nd floor room no.203,Kurla west Lbs Marg,,opp Sheetal cinema,mum 70.

I have order food from swiggy KFC amount is deducted bt the restaurant was closed so my ordr got cancelled on 12april n now today is 17 I have still not got my refund back.order I'd is #
[protected].pls do the needful.
Swiggy order id:[protected]...
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M
manojsahu427
from Bhubaneshwar, Odisha
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apathetic attitude towards customer

My experience on swiggy is very bad, this happened twice to me. Paid money online, ordered food, swiggy boy picked up the food, on the way, 24 minutes to reach the delivery destination, looking at the mobile and waiting for the food, suddenly another message, your order cancelled by swiggy, reason - you are not available to receive the food, the delivery boy called you four times. No call came to my mobile, food didnot reach me. I called...
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Address:Swiggy
Website:www.swiggy.com

I have received the order which is different and less valuation of i ordered, as i requested for the replacement of the order or return of the order . They are saying i could not replace as this is not regularly happens at us so please do consider it....
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Z
zen18
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

items were missing. no refund initiated.

This is with regard to order no. [protected] dated 14/04/2020. Payment was done already online. Contacted swiggy via swiggy app, twitter & sent mail with details & proof. No resolution provided.

Following items were missing from the order:

1. Lays magic masala - 3 packets - rs.20 each

2. Nescafe - 1 bottle - rs.150

3. American corn -1 kg - rs.110

4. Uncle chips - 7...
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Today I ordered food from Swiggy with order number [protected] (Rs263). Swiggy delivered a wrong order to my address. When I chatted the customer executive (Megh) about I got wired suggestion. I was asked to place a new order with a coupon of Rs 150. Where the hell remaining money gone?...
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N
Natraj Balasubramanian
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refund not received from swiggy as it claims

Hi
Food ordered on april 6 2020 wad of bad quality as there were feathers of a chicken in my food and refund was inititated from swiggy on april 7 2020.

Ordered in the name of asha

Refund amount - rs 949

Transaction reference id [protected]

Checked with my bank and money not yet received wheras swiggy claims that refund is completed. Now swiggy is very lathargic with their...
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Akashshah26
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regarding order I'd : 63989765836

I have a complaint regarding reimbursement of funds which promised over on phone, yet not credited to my account. Please find Register Order I'd for the same

Order I'd : [protected]...
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K
K Padmaja Rao
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refund did not receive - fraud

Swiggy - my order on sunday for thickshake and my order was cancelled due some other issues which was ok but when the time come to refund fund swiggy is worst for it never do it and they keeping stating we have refund but no i have all the proof for it and its been 3 days i did not recieve my funds for it... Where are zomate is quick in refunding the funds this is my 2nd time i had to choose swiggy esle i go with zomate only... Always the...
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Âmâń Śàhu
from Samastipur, Bihar
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received wrong food

Website:www.siggy.com

I ordered a chocolate oreo cake but i recived a different cake . the cake i recived is a chocklate cake with 2 oreo biscuit on top. please see the photo i have attached from google.
and the cake i received . the cake was supposed to have a layer to oreo in between but it doesnt have . The oreo cake is suppose to be in creame in colour not black.
The CC excutive of swiggy agreed that both the cake is different but still they...
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O
Ousef K
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no refund for missing items

I ordered on Saturday and there were missing items in my mc donalds order. Plus the drink was spilt all over the other food. Twice I raised this issue with Customer support and they just said thank you for your feedback and refused any refund. This is robbery. What kind of criminal organisation is this?...
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T
Tany Mittal
from Delhi, Delhi
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refund hasn't been credited

Hi

Actually i have been facing lot of issues while making online payments on your portal.

Firstly i haven't received a refund for three orders placed over last few days
(Order #[protected], order #[protected]).

The amt doesnt reflect on my bank statement.

Secondly an amt of rs 169 was debited from my card (The order wasnt even accepted by the restaurant).

Lastly...
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I ordered on 9th april costing rs 313 and what i get is the delivery being out for delivery and after that they cancelled my order which was so shocking and then texted me that we are giving you refund of 156 rs which is half of refund... On complaining this they said try later for this issue as swiggy having some technical issue
And then i chatted today with them that i want my refund and they still having the same answer...
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Address:i dont know exactly

I had placed an order of 267 rs on swiggy after half an hour i got a notification to modify the order due to lack of items which i had ordered. So i cancelled them all and placed an order of rs97. And they showed that rs 173 will be refunded. The order was placed on april 1st. Till today, i hadnt received the refund. I also contacted the bank, they told they hadnt received any..
Please help me to get my money back. Even a 10 rs in...
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W
Weedy Silky Dey
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activation

Address:laskarpur peyarabagan

Please active my id...i want to go online and work in my fields, , my id is 728958 please sir im poor, , i need to work, ,...
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S
Sid9027
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missing items in the order

I had placed an order from swiggy for rs.110 on 03/04/2020 at 09:34 am but as soon as i opened the tapes after receiving my order, i found that two of items which i had ordered were not available in the packet.
I had ordered poori (With potato curry and coconut chutney) + bournvita but found that coconut chutney and bournvita were missing from the order.
Since then i have been communicating with swiggy support team through...
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