Swiggy Complaints & Reviews

This delivery boy
Not waiting in any of the signal
Not using helmet
He hit a bike
I shouted
Police ah pathi india ve asingama pesaranga, police engakita vachuka matanganu bold statement solrar

He said i will not wear helmet and never stop in signal
Please take action

Tno6
M4618...

Dear sriharsha,

With utter displeasure i am writing this email to you that inspite of being a regular user of your app, i landed up in such dissatisfaction with your service standards at the time of handling hungry customers...

As a last time user of your app effective today my few suggestions to swiggy having used this app for a pretty long time.

1. Please do train your customer care executive...

I ordered two orders through swiggy and i got only one item. They haven't given refund or redelivered that item. They gave a coupon. They are cheating people with coupon instead of food. Customer service also very bad. They are sitting there to give only coupon. I ordered food and they gave me coupon. Who wants coupon. They are cheating and taking our money. They repeatedly doing this....

I have placed on order on april 12th 2019 with swiggy but i never received the food order. It always shows in app as "order placed. We are waiting for the restaurant to respond".
I had contacted swiggy nearly 10 times.
They had asked me to contact the bank and i had also approached the bank where that had mentioned it is the problem with vendor (Swiggy).
I had also complained with my payment gateway and they have mentioned...

Hi
Few days before i ordered swiggy and later wanted to have seeet dish. I ordered it but before item was delivered i asked customer care if they can let driver know about getting change. Driver informed that he doesn’t have change and i informed customer care that as i dnt have change either i will cancel the order. I informed in appropriate time. This has just happened once. I wanted to order again next day from swiggy but guess...

I shreya loha, on 13th march 2020 ordered 1 "steam darjeeling chicken momo' from wow! Momo, which had been required to be delivered via online delivery app swiggy. My order id was: #[protected] and i placed my order at the time of 6.26 pm. However, at the time of 7.15 pm, my order had been cancelled. As the reason behind this cancellation, i have got to know from the side of swiggy that due to my unresponsiveness to the call of the delivery...

I had tried to place an order on 11th february at 9.38 pm, wherein after adding to the cart immediately a pop up showed stating resturant was closed for delivery. I didnt recieve any call/messages from swiggy to let me know that delivery was picked up. Hence i assumed order didn't take place. Now when am placing other order, they are wrongfully charging 160 rupees cancellation charges. I want to raise this as customers in future are not harrassed....

I have order sweet by swiggy from madhurima sweet at dated[protected] at around 6 pm order number is - [protected]
When delivery executive are delivering i told him that i think the order was wrong but delivery executive was in hurry and box was also wrapped with plastic so unable to open it after 10 min i open and got all my order are totally incorrect
I placed a complaint on swiggy they told to send an email i send him,...

I orderd from swiggy. And a delivery boy whose name was harsh vihar. Called me. And said tht he will be late. Or u can cancel ur orde. Bur i said. To deliver late. No problem in tht. But after a while. My order was delivered acc to my app. And tht [censored]ing guy was not picking up my call. I already paid the amount of tht order through paytm.
Hv a proper action on tht ###. I m providing u his photo

Delivery boy name -...

I have ordered 20 pcs kaju barfi received only 5pcs from gupta brothers sweet shop in ballygunge. Contacted swiggy customer service via chat and mail they denied for refund of my missing item. I was shocked by this response. I called up the customer care again and this time, customer rep from swiggy said as according to swiggy’s compensation policy, missing items are not eligible for a refund! My payment was processed via sbi credit card....

I have placed the order and swiggy person not delivered my order. I had call with customer care and call has been received by Subhankar Ghosh. He totally shouting and not refunded my money. This kind of worst service never seen from swiggy as I am the regular customer for swiggy.. that delivery person also rude behavior. This swiggy people's also do not know how to behave with customers.

Swiggy I'd - [protected]
br...

A new trick from swiggy to loot customers.
This is what i experienced today. This can be a lesson for all swiggy customers.
You place an order with full online payment.

After some time, the delivery person (Kailash gaikwad - [protected] in my case) calls you claiming he reached to the address. The address he reached will be somewhere near @ your actual address.

At this time, its possible that this...

Swiggy which is online food ordering platform, deliver cold drink of 250 ml of coke at rs.35 but it's actual price is rs.20 and many other drinks deliver at high price than printing price on bottles or cane. After complaint to swiggy nobody reply us.
Also selling mineral water at higher price than printed amount on bottle.
Please take an action against this....

Want to highlight the responsibility that swiggy takes in handling customer food and packaging. I ordered paneer tikka from “gupta chat corner” (Order id #[protected]) but observed packaging issue. The package was not properly sealed. The amazing part was that the delivery person marked order as delivered 2 minutes before the delivery. I raised spoilage issue with swiggy and ask for a replacement. Again, the delivery executive marked...

I have order sweet by swiggy from madhurima sweet at dated[protected] at around 6 pm order number is - [protected]
When delivery executive are delivering i told him that i think the order was wrong but delivery executive was in hurry and box was also wrapped with plastic so unable to open it after 10 min i open and got all my order are totally incorrect
I placed a complaint on swiggy they told to send an email i send him,...

I had received stale food from the nearby restaurant today. I had already chatted, tweeted, spoke on call asking for a supervisor. By then, the pictures of stale food was sent to swiggy.
3 times or. More. Is the count of calls disconnected and no call was transferred to the supervisor. The agent made a story too stating the supervisor is in bangalore and he is in kolkata. Eventually, he disconnected the call. So i'm amazed by the level...

Order got delivered in 115 minutes even though it was mentioned 29 minutes. Courier boy and the agent gave different time of delivery even after the agent told that she called courier, which proves agent was lying. Courier didn't go through door step delivery as he demanded me to come to 2nd floor from 4th floor. Courier lied that he met with accident. Another agent disconnected the call halfway through conversation....

Placed a pizza order no.[protected] at 8 :30 pm on 5/3/20 through ur app.. When the pizza didn't arrive even after 50 min of ordering, i cancelled the delivery,.. Still the delivery was made at 9: 30 pm.. The pizza was cold and the worst pizza ever.. I contacted the customer care again but i didnt get a positive response... Request you to kindly refund my money......

Swiggy is pathetic and i'll never order again from swiggy, these people are totally illetrate and don't know a # about customer service, basically i want my money back for that pathetic order which made me suffer from food poisoning. Even i have written the email to the ceo but no one responded because no one gives a # about it, i have contacted them on social media as well but they are stupid #, don't know a # about any customer...

I am a strict vegitarian, orderd a veg food from lunch box, got a box with non veg lable on it, this is the first time non veg has entered my home, it's seriously disturbing and trust broke moment with swiggy, i wish to take it further to media and consumer court. No other human should face this awkward moment from swiggy is my intention behind this serious action, just could not resist being fooled so easily....