Swiggy Complaints & Reviews

Your delivery boy picked up my food and was near my gate to deliver it. I requested him to come up and told him that the watchman will not stop you. He said we are not allowed to enter the property. To which i nicely told him that i have oreered almost everyday and the executive has come to my door to delivered. He kept arguing that we are not allowed. I asked him if he gets orders separately and if the rest of swiggy are given other orders. He did not know what to answer so kept arguing that he is not allowed to come up. After 10 mins i starred gerting irritated and abused hin 1st. To which he abuses me back. This is the service that swiggy provides.

I ordered biriyani they given plastic paper biriyani, I told to take back nu to swiggy but no reply from then pls action against swiggy now

Order not recieved but money is deducted from my account

Hi,

I ordered food from worst swiggy again and faced issue (2 weeks back ordered food from one restaurant as that restaurant not provided good food, i asked swiggy to ban for few days but swiggy didn't follow)..

I ordered one biriyani and 2 sprite bottles... Swiggy team guy delivered only biriyani and saying restaurant guy didn't give bottles (How come he delivery half order?).

When i call restaurant, got response as "we won't check such anythings contact swiggy only".

When i contact swiggy asking me to send mail... How come i will send mail during lunch time and wait till it resolve? I need to wait with empty stomach?

Worst ever service... Food panda and zomoto service is good...

Your delivery guy number : [protected]. He is simply telling restaurant guy didn't give. Now i sent mail, those guys are telling we will give 100rs as token of apology. Why they will send only 100rs? I paid extra 5% gst and package and dilivery charges for same 100rs along with my biriyani, now paying 100rs is ridiculous. I am demanding my 100 + gst + package charges + delivery charges + compansation amount right away.

Don't steal public money like this.

Please find the attachment for proof... If still need confirmation call your delivery guy [protected]...

I don't need any coupon for my order missing i need order right now or send me my money... Since you wasted my time and made us hungry demanding additional 200rs as compensation.

I ordered 2 grocery items from swiggy today. (1.) 5 kgs of potato, and (2.) 4 kgs of onion. I was charged rs 399 inclusive of delivery charges and taxes. The delivery person was unable to deliver the package to my flat because of the main entrance security didn't allow him to enter our society. Then he tried to call me but couldn't call me due to network issue. I assure here that, the number provided by me on swiggy is 100% legitimate and is being used by me only. And i didn't receive any call from the delivery person today. The delivery person returned back along with my package. And i had to incur the full loss. On contacting the customer care - they said that, since it was a prepared food and couldn't be returned to the restaurant, that's why we can't refund you the amount. This statement is 100% false. It was not a prepared food, it was a dry grocery item. Potatoes and onions can be stored in open for a long period of time. Since this happened due to network issue. I am not sure the issue was with which side - the delivery person, or mine. Because my phone is working fine right now. That's why all i want from swiggy is - kindly deliver me the ordered goods and i am ready to pay the extra delivery charges for that. I hope swiggy won't disappoint one of their regular customers for such small issues. Thank you and i hope for a better solution soon.

I had ordered from a local store on swiggy to a saved location which i normally get delivery on, after some time the delivery executive calls me and says the location is different from map, i informed him that i have been taking deliveries on that location from swiggy for a long time and this is the first time that they are saying they cannot deliver. It absolutely makes no sense. My entire order for amount of rs. 298 got cancelled without a penny refund and they call it as a wastage charge, for heavens sake that's my that i've lost for your error and you can't even bother to understand this. Absolutely ashamed of this service and want my money back.

I ordered from swiggy with order no [protected] in which i ordered jams which areold very old stock and going to expired both jams so I requested them to returned but they said they will not return

Plzz to my id unbolck sir

Received very poor quality food with insects in broccoli. Stale vegetables in veg clear soup. They are denying me a refund of rs. 172 for this order. Moreover, they are not taking any action on the restaurant and not providing me with the quality check document or certification with fci for this restaurant on grounds of confidentiality. It is gonna affect public health for such ignorance in quality check with swiggy.

I ordered three packets of chips from swiggy however there was a price difference in the product which got delivered the printed price of the product was 150 however i was charged 250 per product i think that’s criminal.

I even tried contacting them on their listed email id which they always give to resolve the complaints. However, i think the team is too busy minting peoples hard earned money and filling their bank accounts.

During this difficult time when government has only allowed ecommerce they are busy making money.

25/03/2020 Tarkhela polic bandobast aaslya mulya mala order puran karta aalya nahi tar maza I'd block kela aahe. Teri mala ek moka milava hi vinanti aahe. I'd chalu karana. Please

Hi,
I ordered food from fab gourmet in kolkata through swiggy worth rs 4171 on 1st may 2020. The delivery guy called me a number of times on my phone but my daughters online class was on because of which i couldn't take the call. Since i didn't click on the option, "leave at the gate" the boy took the stuff back.

I haven't got a refund yet.

Can you suggest how to go about it. My registered number is [protected]

Respected sir
This is anesh agarwal i am not supplier of any products or register with swiggy but every day i receive a call as registered supplier of firangi mithai so kindly remove the numbers on urgent basis
[protected]
[protected]

I got a swig super membership on the 18th of march and due to the lockdown the began on the 20th i was not able to use their services. the subscription expired on the 18th of april and on being asked for a refund they totally denying the possibility of making a refund for a service they did not provide at al

Hi I ordered food from Burger King on April 24th 2020 and today April 29th 2020. I am really surprised to see packing charges of Rs.29 applied. The charges were brought & discussed with swiggy in response they said it is been charged by restaurant and they can only take this as feedback. As per supreme court orders there should no such charges. This is not only service provider who is illegally charging there are many like VISHAL MEGAMART etc.

Mera naam deepak basnet me swiggy delivery partner hu or pichhle 2 week se mujhe payout nhi mila aese corona virus ke situation meera payout nhi mila or mere pss pese nhi hai pichhle 2 hafte se mene swiggy hub se leke swiggy team tk se baar krliya but sabke pass koi naya bahana hai plz koi hai jo meri help kr skta hai mujhe free ka pesa nhi chahiye bs mujhe meri mehnat ka pesa dedo bina family ke mumbai me survive krta hu or swiggy mujhe pesa nhi degi mere kam ka to me khaunga kya

I ordered boneless chicken biryani on sunday (26/04). But i got different order and i complained to swiggy. There is no proper response to the complaint since i complained it on sunday. When i had chat with support executive he is bribing me with rs. 50 coupon. I felt very bad about this. If the food company is not serving the customers properly we informed the issue and they are trying to cheat customers finally. I don't want others to get cheated like this mostly in quarantine time. They wasted my time and feelings to order the food which i like. Atleast i can complain on this issue not to happen to others in future.

I am using this app since 3 years and till now i have not received a single refund amount for all my orders which were cancelled or faulty. Its not just about one transaction its about all of them. All i get is a message that refund is successfully given but refund never actually came into my account. I have contacted the customer help in the app for specific orders but never ever they were able to solve the issue, they told me to wait i waited but refund never came to my account. The only time refund came was when payment was done through swiggy wallet, but when ever payment was done through banm/upi/paytm.. Refunds never came. Either its a scam or there is a serious bug in the system. Phone number - [protected]

Swiggy partner. I want to edit the category for my restaurant, but cannot sent an email, they send me tutorials to do it, as per tutorial menu editor tab allows modification.
But when i click on menu, the menu editor tab does not show!!
Ur tutorial n online are not in sync..
U r wasting our time over a half baked app.
Rubbish.. Pls ask ur techies to see zomato app

The silver seal below dabur honey cap was already pierced when the product was received. We cant accept such kind of delivery when there is pandemic danger all around.
Kindly act on this issue