Swiggy Complaints & Reviews

Had ordered egg less black forest half Kg cake via my registered mobile [protected] after taking the delivery and later while opening the box was shocked to see the broken cake and on complaining your representative is saying he cant help and he will give a Rs. 200 discount voucher. Seeing the condition in which the cake has been delivered I will hence forth never order anything from Swiggy. Because of a mistake from Swiggy side I have to...

My name is manoj ranganath karale. I work swiggy de after one year. My id (579724) today my swiggy app massage this account is temporally blocked please report to the hub for help. But swiggy not hub in ahmednagar. Swiggy block my id because order picked but not delivered. But all order delivered me. I raise many tickets but not reply to me. Which order pick up and not delivered.
I am fully depending swiggy de job. I am deposited total...

I have order, 3 pizza & two garlic breads from square pizza using swiggy, but delivery boy had given me only one garlic bread, i asked him, he said both would be inside same box. On opening box i found out one garlic bread order was missing & i call back delivery boy twice but he didn't pick up my phone.
Delivery boy phone number: [protected]
This is good way of cheating, next time i would made sure to verify each boxes by...

Hello,

I paid for my order through sodexo card. The food they sent was uncooked, so i raised a query for refund. As per their words, the refund is initiated but i didnot receive credit till today. Its been 3 days now.

I tried reaching out to the customer support team for resolution. They give a standard reply which is going no where.

Swiggy doesnot provide a number to call in these cases....

I had ordered the some food items (Veg. And non-veg) of rs. 2117 online from swiggy on 26.02.2020 at 5.29 pm and paid the amount the amount through debit card and due to some reasons i have cancelled the order at 5.33 pm immediately. After cancellation of the order, swiggy charged me half of the total order i. E. Rs.1058 as cancellation fee and balance amount of rs.1058 has been credited to my account. Therefore i want to lodge a complaint...

As per swiggy policy, person is allowed to place special instructions for a food order. Then i went to their help section and provided those instructions again that i did not wish to put onion and garlic in my food due to my association with vaishnavism. I requested them as soon as i placed the order. After many minutes, they replied that this is not possible. I asked them to cancel my order then. They said they'll charge a 50% fee on cancelation....

Order number: [protected]
I ordered food from swiggy today. The delivery came to wrong location and when i informed him same he started disconnecting my calls and cancelled my food order without my consent and now swiggy is charging me cancellation fee, for food which i didn't even cancel.
Customer representative named adithi is not even responding properly giving lame excuses that delivery guy is not picking up her call.br...

I had placed an order with swigy on 2.3.2020 order no 27868. Four items were ordered. When the item was delivered and opened only three items was seen delivered. Of the four the missing item was the costlier about Rs 250/- Immediately I verified the bills and found that the order placed was for four items with GARAM MASALA HOTEL TRIVANDRUM . BUT THE BILLED ITEMS CONTAIN ONLY THREE . IN short the hotel is right having not delivered the fourth...

I had an order placed on swiggy on 11 february, 2020. An amount of 135 was deducted, it hasn't been refunded yet inspite of regular follow up from my side.
They have provided me with fake transaction id too.
They have been contradicting their own statements over and over again.
First they told me that refund was initiated from their side then they said said that they never received the payment.
It seems as if...

Ordered 2 filet-o-fish burgers worth 238 rupees. I received aloo tikki burger (Worth 44 rs each). On calling delivery agent, he asked to complain on app. On complaining on app, i was assured that i can get a replacement within 24 hours. On asking for replacement within 24 hours, i was again offered replacement but unfortunately due to network error, chat got closed and on reconnecting another agent joined the chat and he refused to give either...

I ordered food in mulund. After payment for some reason it shows the food is being delivered to bandra. Baffled i quickly informed swiggy about this mistake in their application. They scammed me into paying 743 rs to cancel the order. Why should i pay for their mistake? #corporatebullying
https://twitter.com/iNIMISH/status/[protected]?s=19...

On 1sr mar around 8:30 pm i placed an order from a restaurant located on hardly 15 mins distance till 10:45 their executive didn't even reached at restaurant and after lot of follow-up i finally got a call where executive said he is struck at shakupur but truth is he didn't even attempted to go to restaurant just tried using excuse of riot while i myself came home around 8:40 and there was no issue at all. Even while talking to...

Absolutely third class unreliable company delivery is not guaranteed despite advance payment due to insufficient manpower or to save some money they send their unruly delivery person with multiple order delivery giving priority to high value orders and dam to others when you contact them for delay they give lame excuses, lie, force close the chat and don't even hesitate to spread rumours of riots in peaceful area I think such company should...

I ordered from the swiggy app from artinci - real ice creams, marathahalli on[protected] around 9pm for the amount of 157. I ordered an ice cream with 2 add ons and when i recieved the order, one of the add ons were not delivered. Since i paid extra for the add ons, i raised a complaint for refund for the missing item with swiggy customer support and they had blatantly refused to refund the amount and did not cite their terms for refusing...

I ordered food and the bill was of rs 535/- i gave 500/- and went inside to get the change and my brother got him 50/- and he didn't return him 15/- back and left without saying anything that was clear intention of thieving our money. Even after calling him to return our money back he was very rude and abused us on phone. His name is arpit shahu from nagpur we want justice to this act as this was not a way to treat your customers.
I...

My order number is #[protected]
I placed a foor order by swiggy application of inr 690. Swiggy delivery partner called me and asked about my payment mode, i told him that i have paid amount online.
After 25 minutes i received a call from swiggy costumer care, thay said that your order is not reflecting to resuturent so thay need to cancel it and amount will refund to me. I said ok. But when i checked order status in swiggy application...

We paid whole amount of bill for 5 items wherein afterwards we noticed that one item was missing. Also, they aren't ready to refund the amount of one item missing. The delivery man immediately went away after delivering the order and when called, we aren't able to connect with him. The customer care is resolving the issue by giving us ₹25 discount on next order. Is this the real solution? We ordered because were hungry and tired due to...

I ordered two things from kake da hotel ashok vihar
1 fish tikka 400rs
2 chicken combo rs200
After one hour they are telling me that we dont have fish so can you either cancel order or order something else
I ordered chicken tikka half plate instead of that
What i ordered was less than that fish and there people told that will refund you and its been 2 days they havent
Above till now i have mailed...

Hi, i ordered food in swiggy today. My order id is #[protected]the delivery executive (Selvam-chennai) is very rude. The delivery executive is fighting with me with heated arguments. Please avoid these type of delivery executives. Which will leads to affect the name of swiggy... Customers are the very important. We should respect our customers.
Thanks...

Hi i have ordered cake from BR bakery and paid 569rs amount while ordering . Item is not available at restauran, then they have cancelled my order and they said your amount will be return in 7 working days. With out my mistake they have cancelled the order and they are not returning my money immediately, they are keeping my money with them for 7 days....