Swiggy Complaints & Reviews

I had ordered on swiggy {order id: [protected] } on 04.02.2020, after receiving the order when i opened the package I saw that the sweets were stale and there is an INSECT on one of the sweets, probably old stock . I immediately contacted swiggy via chat and explained the situation also taking photo of insect and product, and they said they could provide 50% only instead of 122 I actually paid. after lot of explanation they raised their bar...

I am being cheated by swiggy on past few orders. Some orders promoting road side shop with higher rating and ordered food after tasting it one of the worst food ever tasted they simply say to report this in email they simply copy and paste an apologize email. We will investigate it. Even i ordered today items were replaced by restaurant reported it with image they simply asked to send email to swiggy support i lost my money. Last week juices...

I have placed an order with swiggy on 2nd february 2020, the order that i have placed is a vegetarian food and i have received a non-veg order. When i reached out to customer care immediately for cancelling the order and asked for a refund as i am a vegetarian and cannot use that food, they did not consider the request and they just did not care the issue. This is a very serious concern as it not only effects the sentiments and emotions of...

My order id #[protected]

Marky momos has been providing 50% off on all orders an i had ordered the same order just few days back. But on this particular order on feb 5, the order did not account for the discounted price. I had to pay the inflated price that this restaurant does in swiggy. As i am regular customer of swiggy and my order frequency is at least twice a day. I know the menu of every restaurant in my area. So in...

I ordered a cake (Black forest) through swiggy today on my bithday but it turned out to be stale and smelly. Me and my wife felt sick after eating the rotten and stale cake. Upon contacting swiggy customercare they refused to issue any refund or compensate me fully. The only offer was a rs 75 food voucher in lieu of my rs 305 paid for the cake. Please help....

I am from latur. Latur is a town.
I placed order on swiggy.
Got a call from delivery boy to know about the address.
I asked him what does he know nearby?
He said that you placed order and you are asking me about address.
The way he talked and tone of his voice was, i started loosing my cool.
Still gave the required directions and landmarks.
These people have gps but still ask for the address.br...

Order no. [protected] & [protected]

Your delivery executive: satwara jayesh has got a fine knack of finding some loophole in your delivery mechanism.

This is what he does: he calls you regarding address confirmation. Then as soon as the restaurant hands him the order, you are unable to track him. You wait and wait and all of a sudden you find that your order is cancelled. When you get in touch with swiggy customer...

As i order food from swiggy but delivery partner cancel order by his end after pick order by telling that address not found but he was at restaurant. Swiggy deduct my 50% amount for charge. As I see delivery partner was near restaurant. And swiggy executive was very rude and doesnt answer and not share any tracking record of delivery partner of my order....

Yesterday, i had placed my order #[protected]. The address was correctly given. The delivery man calls & says a different address and immediately said he will not be delivering food and cancels our order. This happened between 9:30-9:40pm. The telecall calls after 1 hr to say, if we want to cancel the order, it was clearly mentioned the order has already been cancelled by the delivery man, what else is expected from us!! He clearly said,...

I ordered a pizza from pepper jack on swiggy and received pizza totally toppled in the box... I dint exactly know what to call it ( definitely not a pizza)
you can see its shape in pictures below.

And This is how they replied to me with absolutely worst resolution.

Dear Michael,

Greetings from Swiggy.

Thank you for writing in and for sharing the pictures.

We...

I ordered chicken fried rice on swiggy at 2/2/2020 10.03pm, instead of chicken fried rice i received some swiggy, when i approached swiggy through mail and call, they cant help in this and refused to compensate and received reply after 13 hrs of mail which i sent. This is my order id [protected]

Requesting your team to needfull.

Regards
Venkatesh...

Swiggy and domino doing cheating with customer. I did order on 31 january. Details are as below:
Thanks for choosing swiggy, prem! Here are your order details:
Order no: #[protected]
Order placed at: 31/01/2020, 09:04 pm
Order delivered at: 31/01/2020, 10:34 pm
Order status: delivered
Ordered from:
Domino's pizza: order number 246.
Sri sai thota towers opp aparna towers, plot no. 122...

Hi i ordered food from homely velachery on feb 2 2020. I placed order for tamarind rice and 2 curd rice which amounted to 360rs. It was cod order. The box was sealed and did not weight much.. When we opened the package i only had a roti and not the rice. I must have been only half worth the price i. Paid. I called their support immediately and share the pictures as well. However there was no compensation or exchange given for this order....

I ordered my meal wide order no [protected] amounting rupees 348 and payment was made through credit card. Your sales person and executive contacted me and asked for the location. I told them my location but after several request my order has been cancelled stating that your location is not traceable and their bcommunication was very rigid and rough. Whenever we ordered through other organization such behavior and anti business attitude is...

Deliver person on order #[protected] has one of the worst attitude i have ever seen he argued with my son who is 18 years old with agression over address (Which was his mistake) his exacts words were " is it your order? I am trying to reach you for 30 min which is wrong and he said that lear how to make a order worst experience ever please take a action or i will make sure that it reaches on social media...

I am ordering food from swiggy for the past 2 years and have never faced this kind of problem. I had placed an order about 8.30 pm on 30th jan with order id [protected] and payment was done online from my account for rs 577.

The delivery boy delivered some other item not ordered by me and left. When i tried to contact swiggy support i was asked to send pics and later on asked to mail to swiggy. Support and wait. I did that...

I ordered my food today! Waited for the time.
The delivery guy calls me in some time that he couldn’t fine my address in a very trashy tone as if he is doing me a favor. So i guided him through and decided not to argue as i will miss my precious time as i have my exams.
So he comes and calls me and tells me that i should come downstairs to pick the order which was absolutely not possible for me. I wanted him to come to the...

I have received order without rice and when i reported this they are saying to drop emails, i also spoke with their supervisors but clearly thy were also of no help, they arenot trained well and have no idea what to say to whom they give same reply for every problem write email we will get back to you in 4 to 6 hours as if i will receive rice in email and then can finally eat thai green curry. Very pathetic customer service and they should...

Dear sir,

We have transacted on[protected], ordered of rs.345.00 for om restaurant rajkot, but it deducted thrise instead of one.

And returned one payment of rs.345 on[protected].

Still 345.00 tobe refunded to us...

We are waiting for your positive reply on this,

Kindly do the needful at the earliest.
Manmohansingh [protected]
[protected]@gmail.com...

I had ordered 2 items from swiggy on different dates. One order had different food from what i ordered and i registered a complaint against it and swiggy people told me that i would get it refunded within 2-4 working days and till now i have not got any refund. And another incident was when i tried to order after 2 days from my previous problem, the amount got deducted but my order was not placed. I again contacted them and they said i had...