Swiggy Complaints & Reviews

Hi.

Please look into this order number [protected] from metro spice, guwahati. The delivery boy would not listen to what i was explaining about the address and argued with my mother. He was very rude and arrogant. He also rudely said that the ten rupees was very old and yelled he would accept it. This is not an acceptable behavior. Kindly please look into this. All the other delivery boys were so nice. I sincerely request you...

I am a regular customer of swiggy but later these days i am having multiple issue with the delivery.
Within a month i faced two issue which are not at all acceptable and i dont understand why is there a delay in rectifying it all i get is apologies.
Order no: [protected]
I paid 920 rupees and the order which i received was not mine. Complained about the same immediately that i received wrong order and shared the images...

Order # [protected] - Ordered for Full Pepper BBQ chicken but Half only came I took photo of it and sent to swiggy live chat, But they only said deep regrets and no replacement or refund, When asked again in mail no actions were taken.it was a missing order and there was no refund and no replacement provided by swiggy inspite of sending many emails to them.kindly help...

Sometimes swiggy supplying worst quality of food to maintain its profit.
I ordered many time food from swiggy but sometime food was just insipid i thought that my taste can be different from others but this time i ordered kadai paneer on 23rd january 2020 and the food was worst in quality full of coriander seed that nobody is able to eat i throw it into dustbin and i think that company is just making fool us by giving discount and...

Hi there
I had an order running very late and then the valet eventually pitched up. He gave me the food, took my phone and cancelled the order and then still took the money and left. I explained the situation to the customer care representative but she just kept telling me i cancelled the order. I told her the valet stole but she would not listen....

I order peppy paneer pizza of medium size from swiggy from the restaurant the pizza sevenand pay cash receive the pictures so small and that was not the picture that i ordered from the letter a student so i want to refund money or have correct pizza to me help please best math 300 rupees on it i want immediately action on it that no one can face this problem anymore...

My swiggy order #[protected], which was veg biryani, was stale. The order was done by cod and when i connected to the customer service, instead of refunding the full amount, i was refunded a coupon of 75 rupees but my order was of 145 rupees.

Date of the incident: 22-january-2020, at 1 pm
Restaurant: meeting point, verna goa
Place of delivery: verna goa...

The address is purva venezia, any block, any apartment from udupi grand dairy circle both in yelahanka new town, bangalore 560064
In the order the address is correct.
But he map shows a different place. Hence the delivery boys, some of them blindly follow the map and find that delivery address is not there.
Please ensure that correct map is hwon for the delivery boys to guide.

To days delivery order order...

I don't remember the name of that guy but his behaviour was very rude during the call. I missed to take his call as i was in washroom but after that i when he called me he behaved very badly and started talking in a rude way i tried to explain him that i was in washroom that is why i was unable to pick your call but still he didn't understood and continued his rude behaviour. Please take action against these kind of people....

I had ordered from Jugadnight hotel Ahmedabad at 12 jan around 1-2 am and i got comoletely spilled order, so i complained and claim for refund, subsequently i talked on phone with their customercare, they assured me that i will get refund but its 1wk i got nothing...completely pathetic!!!
And now they are telling me that 24hrs have been passed so i"ll get nothing!!!
Order id #[protected]...

I placed an order tomorrow and i received uncoocked food from swiggy and when i send a message and email to customer service, they said to me we are sorry for this inconvenience but we unable to process a refund or replacement for this. His service has gone pathetic, and the customer service executives are just taught one reply to every problem - we are sorry, it won't happen again.
These are the pics of my latest order from swiggy,...

I ordered a biryani from a nearby restaurant through swiggy. The delivery was getting delayed much more than the usual time. The track order was showing the stable location of he delivery guy. When i contacted the customer care, it was useless. There was still no movement of the delivery guy. It took an hour, then two hours and then three hours. No delivery or notifications at all. Neither from the delivery guy nor from the customer care....

Order #[protected]

Time :9:15 pm

I have not received call from swiggy agent as soon as he called me its been late by one hour and cx care promise me to give me free delivery, but neither free delivery nor fund has been refunded...

I want to be assisted with free delivery and charges
My order was cancelled due to very late in delivery, order cancelled by swiggy and said that i will receive...

Its been 3 years i am using swiggy.. But from last 3-4 months.. Swiggy is pivking wrong address evrytime.. And customer care is not all corporative and charges extra for that.. Today also.. The addess picked was of peer mushala and the address was givwn was of railvihar.. Currwnt address is around 15-20 km from restraurant... And desired address is 3-4 km.. And for that wsiggy is asking for 90rps cancelation charges..
Dont understand...

First do something about your service if you care about loosing customers. You are c h e a t s. Yesterday i ordered for stuff from mcdonalds. It took 50 minutes for you to tell me order was "spilled" then the replacement order got "cancelled" and in the process you did not refund my money as well as keeping me hungry for 2 hours till i ordered from somewhere else. And customer care tells me do whatever you can we will not refund.
You...

Yesterday i got insect in the food problem. I have called to customer care no response they will my team will contact no the hell team is contacted they are playing with people life 😡😠😠 😠 if any insect is there we don't then what our life. Playing with people looking for and money no response from swiggy. Frdz they are ready to give worst food. They will kill us people are ordering daily for food where we can eat good and healthy...

I had ordered veg pineapple tofu hot & sour soup x 1 from cit café, kolkata through swiggy app on 18th january, 2020 at about 21:30 hrs and paid rs. 244 /- for that.
However what i received is packet of fried rice. Upon receipt of the product i immediately contacted swiggy customer care through their app and customer care number along with picture of the product received where it can be clearly seen wrong product was give but instead...

I am receiving orders continously from a person called kotte akhilesh to my address.
I am not aware of these orders
This is really disturbing a lot as even though i am refusing these orders, they are still coming
Kindly block all the orders from his number =[protected].
It would be grateful if you can block all the orders for my address ordered from all other numbers except my number.
Kindly do the needful...

This is in regards to my order id:[protected]. I have ordered a simple item, chicken subway just cheese & chicken with some salt & pepper and when i received the order there was all vegetables all the sources. When i called the customer care in return i was told to write them a mail for refund. I just got apology mail & no refunds.
I want the refunds on my order since haven’t consumed.
Please help me....

Last night i have raised a concern with swiggy to resolve my missing item they have gave me a four to six hour window to resolve which didn't happen at all and spoke with customer support they are also very rude and declined to provide any solution. Now it's almost been 14 hrs and still haven't received any mail or call from swiggy team worst customer service and consumer complaints resolution procedure....