Swiggy Complaints & Reviews

Hi,
I ordered food from fab gourmet in kolkata through swiggy worth rs 4171 on 1st may 2020. The delivery guy called me a number of times on my phone but my daughters online class was on because of which i couldn't take the call. Since i didn't click on the option, "leave at the gate" the boy took the stuff back.

I haven't got a refund yet.

Can you suggest how to go about it. My registered number is [protected]

Respected sir
This is anesh agarwal i am not supplier of any products or register with swiggy but every day i receive a call as registered supplier of firangi mithai so kindly remove the numbers on urgent basis
[protected]
[protected]

I got a swig super membership on the 18th of march and due to the lockdown the began on the 20th i was not able to use their services. the subscription expired on the 18th of april and on being asked for a refund they totally denying the possibility of making a refund for a service they did not provide at al

Hi I ordered food from Burger King on April 24th 2020 and today April 29th 2020. I am really surprised to see packing charges of Rs.29 applied. The charges were brought & discussed with swiggy in response they said it is been charged by restaurant and they can only take this as feedback. As per supreme court orders there should no such charges. This is not only service provider who is illegally charging there are many like VISHAL MEGAMART etc.

Mera naam deepak basnet me swiggy delivery partner hu or pichhle 2 week se mujhe payout nhi mila aese corona virus ke situation meera payout nhi mila or mere pss pese nhi hai pichhle 2 hafte se mene swiggy hub se leke swiggy team tk se baar krliya but sabke pass koi naya bahana hai plz koi hai jo meri help kr skta hai mujhe free ka pesa nhi chahiye bs mujhe meri mehnat ka pesa dedo bina family ke mumbai me survive krta hu or swiggy mujhe pesa nhi degi mere kam ka to me khaunga kya

I ordered boneless chicken biryani on sunday (26/04). But i got different order and i complained to swiggy. There is no proper response to the complaint since i complained it on sunday. When i had chat with support executive he is bribing me with rs. 50 coupon. I felt very bad about this. If the food company is not serving the customers properly we informed the issue and they are trying to cheat customers finally. I don't want others to get cheated like this mostly in quarantine time. They wasted my time and feelings to order the food which i like. Atleast i can complain on this issue not to happen to others in future.

I am using this app since 3 years and till now i have not received a single refund amount for all my orders which were cancelled or faulty. Its not just about one transaction its about all of them. All i get is a message that refund is successfully given but refund never actually came into my account. I have contacted the customer help in the app for specific orders but never ever they were able to solve the issue, they told me to wait i waited but refund never came to my account. The only time refund came was when payment was done through swiggy wallet, but when ever payment was done through banm/upi/paytm.. Refunds never came. Either its a scam or there is a serious bug in the system. Phone number - [protected]

Swiggy partner. I want to edit the category for my restaurant, but cannot sent an email, they send me tutorials to do it, as per tutorial menu editor tab allows modification.
But when i click on menu, the menu editor tab does not show!!
Ur tutorial n online are not in sync..
U r wasting our time over a half baked app.
Rubbish.. Pls ask ur techies to see zomato app

The silver seal below dabur honey cap was already pierced when the product was received. We cant accept such kind of delivery when there is pandemic danger all around.
Kindly act on this issue

I've Been Waiting For So Many Days, Even Contacted Bank Executive But All They Say Is It's Not Their Fault And To Contact Swiggy But Your Swiggy Executive Keeps Saying Refund Has Been Completed, If So Where Is The Money. Don't Fraud People And Resolve Such Issues Soon

I placed an order in swiggy (Order id -[protected]). The order was for staple item idli rice. The delivery person called me once and i failed to respond due to unavoidable circumstances. Later received notification that the order is cancelled and the refund will not processed as the amount will be used as cancellation fee. Upon reaching out to swiggy over mail or chat got the response as the refund will not be processed as the food was prepared by the restaurant. I understand that food once prepared cannot be sold back however the staple items can be sold again. This is hard earned money of an individual. Looking forward to get the refund amount.

I have ordered some food items on 19th april 2020 using swiggy app. Total bill amount was rs.276. As i have not received one item in my order, i have contacted swiggy customer care. And they have raised a refund request of amount rs.182. But till now, i have not received any refund. This is not the very first time it's happening. Few months back also i had same type of issue. And not received any refund. So, i humbly request you to take action against swiggy and get my money back.

Thanking you
K mohan kumar
[protected]

I am a practicing advocate and one of the prime member/customers of swiggy, having bought goods worth thousands of rupees through swiggy during last two years.

Today morning, i. E. On 24th april, 2020, i had placed an order for delivering 3 packets of butter of punjab and sindh dairy, (Mulund, west, mumbai) totally valued at rs. 330/- and delivery charges of rs. 50/- to be delivered at the place of my brother having his address at 3rd floor, mulund devi niwas chs limited. My order no. Was #[protected].

Along with the address i had specifically mentioned the mobile number of my brother, to enable the delevery boy to contact my brother in case of any querry or difficulty. The address was having complete details and landmark was given as next to chandan baug school, mulund, west. I had already shown my generosity by paying tip of rs. 20/- to delivery boy in advance.
However, without calling to my brother and without assigning any reason, swiggy cancelled the order and deducted rs. 205/- as cancellation fee.

Only an amount of rs. 204/ was refunded to me. I was extremely shocked upon the arbitrary cancellation of the said order. Because, in past on hundreds of occasions, swiggy representatives had delivered the order at same address.

When i requested to customer care to provide me the copies of kyc or cancellation rules (If any), nothing was furnished to me. I was not explained any thing about cancellation policy of swiggy.

Ultimately swiggy refused to refund my balance amount od rs. 205/- without any valid reasons.

This is nothing but a gross act of cheating the innocent members of public in the hard time of lock down and robbing them of their hard earned money. Though non refund of rs. 205/- is not a big amount and swiggy is not going to become rich by withholding this amount illegally. But it has really shocked my conscience and i will be failing in my obligations to society if i do not take up this issue further with all the authorities.

I have therefore no option but to adopt strict legal proceedings against swiggy, so that innocent members of public are not cheated in the tough time of lock down.

I have cancelled the order for food on 15 April 2020 and I have not got my refund for this.
It has be more than 5 days
I have recieved the message that it has been refunded but it is not credited in my account.

Iam working in swiggy.
As iam working as delivery partner.
In this carona situations there are not giving allowances.
But some delivery partners are getting allowance... They are saying something login hours to get allownce.
But we have some problems in carona situations so i am not getting login hours.
Please provide me allowance for working in swiggy

I ordered from swiggy on 13th of april. Got cancelled order by restaurant and then got the message saying refund initiated and will receive the refund within 4-7 business days. Now it's been past those days i checked with the bank also and tried reaching them but they are still saying the same thing that you will receive the refund but my concern is when.
Usually it doesn't take this much time.
My reference no. Is - #[protected]-1-r1
Please help with this.

Hi all
Myself is swiggy rider with id : 1099764. My id has been blocked for seeking helping when my bike was seized by motihari police and when i was unable to make floating cash absolutely zero in such lockdown. Now a days id is blocked to evade from not paying minimum guarantee for login hour to its riders. Is that right?
If this matter is not resolved immediately, i will complain to pmo and home ministry so that in such lockdown you people are not paying and blocking id, snatching job of riders and going against the appeal of pm modi.

Thanks
Rajiv ranjan shrivastava
Id : 1099764
Mobile : [protected]

Sor my name is rohit harwani n im delivery partner my id is 814030
Sir i urgent need to change my account info from bandhan bank to SBI piz sr change otherwise i ll lost my all payout
SBI

acc nmb. [protected]
Ifsc. Sbin0003018
Name. Rohit harwani

Dear sir / madam,

I am writing to you to raise an issue about online food ordering

The issue that i have experienced was: i ordered meat using swiggy and i ordered 1.5 kg mutton and 1 kg chicken but i received only half kg mutton and 400 gms chicken.

It occurred on 19/04/2020

I want swiggy to pay back the amount, i reached their customer care but they are very callous and not giving any solutions and disconnecting my chat.

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Venkat

Order number:[protected]

I have order food from swiggy KFC amount is deducted bt the restaurant was closed so my ordr got cancelled on 12april n now today is 17 I have still not got my refund back.order I'd is #
[protected].pls do the needful.
Swiggy order id:[protected]