Swiggy Complaints & Reviews

Dear concern,
This is gautam kumar swain with mobile number [[protected]]. I ordered lunch for my family
From restaurant swiggy app on 14th july 2019 with proper mob pin location but as per swiggy it issue its showing different delivery location so i immediately inform that delivery boy for delever it in my proper location but he refuse. He cancel above order and charge me for 50% on total order amount and as per my discussion...

Swiggy has not delivered the order, even after waiting for 2 hours. They didn't even inform that they won't be able to deliver. What can i do in midnight?

It's highly unprofessional and they are asking to cancel the order now. All restaurants and shops are closed, what should i eat or should i sleep without food.

I tried reaching swiggy customer care and they are not responding properly and they are behaving...

I order 2 popcorn duo and 1 zinger burger from kfc on swiggy. I received only 1 popcorn rice and zinger burger. When called the advisor was really rude and denied to help. I did not ask for a refund all i asked him was to provide me with the item i ordered. On that the advisor started shouting and stated that he cannot do anything and can only provide feedback and started shouting on call and did not listen. I again initiated a chat looking...

I'm suryakant barapatre, d:e id number 568204. I'm working in swiggy c. A road nagpur. I have complenaint again hub manager rounav jain and rizzewan. On 23/07/2019 at 4:00 pm rounav jain f. M manager call me and use unprofessional bad language to me also bleme me for asked extra money to customer. But it is wrong, i'm not asked any extra money to any customer. On 20/07/2017 order received me for 30 rs. I was confirmed it. But when i was looked...

I have ordered food at 10 pm, delivery boy came however missed the address by 100 mtrs which could have given penalty of extra 5 km that too on higher side. Customer care representative called to cooperate cancelled the order and charged 200/- as cancellation charges. A very unprofessional organization, just making money without addressing the concern of customers....

I have ordered at 1:30 for my lunch by paying in advance. But till 6:30 ordered was not delivered. I asked many times from swiggy helpdesk. But every time they were telling for 10 or 15 min. And asking for cancel the order and initating the refund. I could took my lunch because of this not delivering the food. Only cancellation is the solution for this treatment. I told them for deliver my food and refund the amount. Please tell why i should...

I have order food using SWIGGy and order wasn't complete but amount deducted from my account. It's been. 3days still refund not done kindly consider refund of deducted amount.
This message I got after deducting amount.
Your payment for order #[protected] was not completed. Any amount if debited from Cards will get refunded within 4-7 days.
This not good for your app. And there should be one customer care, complaints box...

On 22nd july i ordered food for bill of rupees 338.
Cash of delivery mode of payment. For some reason my mum was only at home alone and she had only 500 rupees not and 40 rupees change.
So she asked the swiggy delivery guy to give her 200 rupees instead and take 540 from her.
But instead the guy had no change on such a bulk order he stood down at house. My mum was receiving calls from swiggy we cant arrange it's not our...

The selected food items were not available in restaurant hence the order was cancelled. I have received notification that refund has been initiated but i was never credited with the refunded amount.
This happened twice on 09 apr 2019 and 21 jul 2019.
This is the reason why i decided not to use swiggy.
I tried chatting with swiggy agent via swiggy app multiple times but my money was never refunded.
However if i...

I ordered a cake from angels in my kitchen on 16th july.
Due to packaging issue, the refund was raised from swiggy's end. After thousands of follow ups. They are not answering properly by saying we cannot do anything in this.
I have not received my refund of 475 yet.
They are really rude plus arrogant. They are not even bothered about the refund....

I made an order with swiggy for food delivery to gtb hospital, ward no 15. On 21/07/19. The delivery executive called me once to ask where exactly to come and i told him how to reach ward 15, 5 th floor.

The next time he called me he said i am in ward 15. Since the person who was supposed to receive the order was a floor away, i asked this man to wait for 2 mins. He called me again, i told him that they were reaching by that...

I had ordered some food items worth Rs 508 from a Khan market restaurant at 130pm on[protected].The order no is [protected]. I got a confirmation that order has been received and will be delivered. I paid through paytm. I got a call from your representative from no [protected] at 2.01 pm where the representative said that his navigation is not upto the address given and my order was cancelled. I had also called up the Swiggy help and they...

I had placed order for one "fried chicken wings" from burger king. Swiggy has delivered "grilled chicken wings". I had complained about the wrong product with customer support and they had issued replacement order. When replacement order came, it was again wrong order of "grilled chicken wings". Again i have complained with the customer support and again they have issued replacement order, and when it arrived it was wrong order again of "grilled...

Team swiggy
I am order of kalimirich paneer for my wife first time from swiggy but order by cancel intermes. Of location
I am not cancile order
Why impose penalty of your order #[protected] has been cancelled. A cancellation fee of rs. 60.5 will be added to your next order. This totally wrong my address is correct and you company kill my time and mood very bed experience...

Order #[protected] was canceled by swiggy due to unavailability of food, after 70 minutes of order, aprox 10:40 pm. And offer 100 rupee coupon for next order, its applicable only cod,
But swiggy blocked cod option from my account, & there is no any valid contact no provided by swiggy.
And other numbers are valid with new orders only.
On help section there is no response of executives & they close chat by self.
Regarding...

I had ordered from swiggy on 20th july yesterday at 10pm but the order was not delivered to me it was cancelled by the delivery boy himself once then again i had placed the same order it was again picked and again cancelled after i had a chat with swiggy i was told that the road is blocked due to heavy rain thats why the delivery boy was not able to come to address so it was cancelled.
1. First thing there are 5 routes from to come...

I had order at 3:18 am than i wait for one hour for the order after one hour swiggy executive call me and told that we cant delver your order due to delevry boy problem i had waited for more than hour for the order at 4:30 swiggy executive is saying that they cant delver at 4:30 i got a call from swiggy that they are canceling my order but again and again i told them that i want order i dont want to cancel but they cancel the order all restaurant...

I've ordered items from dominos, order i'd is [protected] from dominos manesar to sec 1 manesar.
After half an hour status is shown as delivered but i didn't receive the items at all. When i talk to swiggy exercutives they keep on giving me the numbers to call. When i asked for the refund they are closing conversation.
When i paid to swiggy, why should i call other numbers.???
I want my 620 rupees back.
I don't...

My name is priyankaa jain. We are jain and pure vegetarian. I have ordered veg biryani through swiggy and i recieved non veg biryani from the restaurant ohh dilli veg. I am furious now as my home is smelling very badly and we vomited when we see non veg food infront of our eyes.
I really want strict action on this. I want compensate and strict action on an urgent basis.
My contact no. Is [protected].
I am currently staying...

Order was made on 8th july of amount rs 560 but the food was not good so the swiggy initiated a refund. But now it's 20th july and the amount hasn't reflected in my bank account till yet. They say they have refunded the amount but no progress has been made till now. They usually say the amount gets back to the credit source in 4-5 days but i'm helpless now......