Claimed

Swiggy Complaints & Reviews

1
Last updated Apr 22, 2024
Complaints 5048
Resolved
645
Unresolved
4403
Quick Links
Statistics
Share
Contacts

File a complaint to Swiggy

Having problems with Swiggy?

File a complaint and get it resolved by Swiggy customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Swiggy
Customer Service Contacts

Swiggy Phone Numbers

Phone
+91 80 6746 6791
1513
868
View all Swiggy contacts

Swiggy Website

Swiggy Head Office Address

Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road
Bengaluru
Bangalore District
Karnataka
India
560029

Swiggy reviews & complaints page 173

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
I placed an order through swiggy in Pista House Restaurant, Kondapur for an order of Rs. 554 on June 20, 2019 at 7.16 p.m . Money was deducted from my account through google pay, but order was not showing in Swiggy . I have also got message that payment is received by Swiggy . Please look into this and try to revert back money to my account.
Upi transaction id :[protected]...
Helpful
4 other people found this review helpful
4 found this helpful
2 Comments
Report
Copy
P
Parth Datta
from Didwana, Rajasthan
Report
Copy

refund not given from swiggy and party popup

Address:281/10 kala bagh, Ajmer, Ajmer, Rajasthan, 305001

I ordered food nearly 40 days back and asked for refund bcz of I got my food fully cooled nearly 2 hrs later and they agreed and told that I will get the amount within 24 hrs since then daily for 2 hrs I msg on swiggy and daily they told refund initiated from our side and terminated by u why I will terminate my amount I also called for help but no action has been taken now I want either they gave me money on Amazon, bheem, paytm, freecharge,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gauts
from Hyderabad, Telangana
Report
Copy

delivery person hit your parked vehicle and went off

Address:Coimbatore, Tamil Nadu, 641045

Date: June 20, 2018
Place: Narayanasamynaidu Layout, Red Fields, Coimbatore, Tamilnadu
Time: 9:00 am and to 9:10 am

In front of our house at Red Fields, we had parked our vehicle Nisan Terrano TN 33 BM 2908
A Swiggy delivery agent hit this vehicle and fell down along with his 2-wheeler. He then got up, hurriedly got on his 2-wheeler and ran off. This whole scene has been recorded in our house cctv camera...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
shivoaham
from Mangalore, Karnataka
Report
Copy

food not delivered and amount not refunded so far

Address:NANDINI LAKE VIEW APARTMENT, 560074

I ordered some food from a restaurant in Bangalore on 06.06.2019. I did not received the food however i received a SMS that your ITEM is delivered. Immediately I contacted the customer care available in the app. They apologized for the same & told money will be reversed to your account within 2 to 4 days since its a UPI txn. From that day till today almost on daily basis asking your people available on app & each and every time some new new...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kritika Gupta2603
from Barhiya, Bihar
Report
Copy

salty and oily food

Order id [protected]

I order bhindi masala and chapati,
The bhindi masala was salty and so oily that i couldn't eat it. I had to throw it, and when i talked to customer care they just gave me a rubbish coupon of 30/- .
I am being charged for service i didn't get. I am really disappointed by this behaviour of swiggy, even though i am a regut customer of their service.I dont want a apology i want my money back....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Complain is regarding swiggy company( online food ordering), Surat, Gujarat, 395007

I have mailing swiggy ppl since long
probably my 4th to 5th mail .. but no1 has looked into the issue.

Have just recvd mail in reply but no action.

My issue is I’m receiving unwanted sms of cancelling and ordering food ...
atleast 150 sms in 10 days

I have requested them to remove my number (+[protected] from the server or any connected method.
But they haven’t done...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Arun Divyanathan
from Chennai, Tamil Nadu
Report
Copy

rude behaviour by delivery boy

I ordered food in swiggy today[protected]. While delivering the delivery boy shouted at me saying the location was wrong with harsh words in public.He continuosly pressed our calling bell and asked to take the food. Even though the location was correct and I guided him through phone the delivery agent got frustrated and threatened me.I am very unhappy with his behaviour.There is no security with swiggy as they are employing wrong persons....
Helpful
9 other people found this review helpful
9 found this helpful
3 Comments
Report
Copy
D
Drgokul Raaj
from Bengaluru, Karnataka
Mar 28, 2022
This thread was updated on Mar 28, 2022
Report
Copy

account is deleted and I can't able to login

Hello,
My swiggy account is deleted and I cant able to login to it. It's very hectic without swiggy and I can't able to order my foods. Very disappointing and I want swiggy to activate my account and make me order. I'm getting a error message that mobile already exists. So I want swiggy team to solve this login issues and make my account active as soon as possible.

Regards,
Gokul

Kindly contact...
Helpful
18 other people found this review helpful
18 found this helpful
5 Comments
Report
Copy
P
Paras Mahendru
from Ahmedabad, Gujarat
Report
Copy

rubbish service

Address:Vadodara, Gujarat

I placed an order which was confirmed and I also got the delivery guys number. After one hour I get a call from Swiggy informing me that the delivery guy has refused to deliver the food!!! Is this my problem? Shouldn’t you hire people who are willing to deliver food!!!???
This is not the first time my order has been cancelled, there have been various reasons for which my order has been cancelled in the past.
If you don’t...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
KartikMiglani
from Noida, Uttar Pradesh
Report
Copy

fraud by swiggy.. cheaters

Address:Madhubani, 51/52, Moradabad, Uttar Pradesh, 244001

My restaurant id is 143513. bambozz walk.my self kartik miglani owner.ur executive has wrongly updated my account number to someone else id.and all the food I have sell till now, the amount has been to transferred to someone else account. this is pure fraud and cheating by swiggy.i need an explanation now and want my rs 10000 back in to my account..plz call bak on [protected]..so that I can explain u in detail... cheaters..
kartik miglani...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
a26111996
from Muzaffarpur, Bihar
Report
Copy

misbehaving and rude delivery executive

Address:LANE NO 2,SIDDHARTHPURAM,RAMDYALU, Muzaffarpur, Bihar, 842002
Website:www.swiggy.com

This is regarding order no. [protected]
I order 3 Chicken biryanis from Biryani And Kabab Mahal Restaurant, Muzaffarpur. And because of some offer ordered something else from Zomato also as there was a party in my house.
The delivery executive of swiggy called me and refused to reach my house. He said that he can't come there. I need to come to him 1 km far from my house.
I even informed me that the Zomato guy came and...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sai Aditya Mudda
from Hyderabad, Telangana
Report
Copy

refund of cancelled item by them

Address:Hyderabad, Andhra Pradesh, 500018

I'm a swiggy super user and have ordered a cake from a ccd. After sometime i got a call from swiggy saying that the restaurant was facing some technical problem(lie) and can't deliver and they asked me to try after half an hour. They said that they would refund my amount of 329. After 45min i tried to order the same and again i was faced with the same problem. Only this time the swiggy executive who called me connected to the ccd restaurant...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lenita Menezes
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted twice on upi payment

I have been trying to reach out to swiggy customer care three times on this matter. It's a small amount that has been deducted twice I understand. Why would they need my complete bank statement to get this issue resolved and give me a refund????
The bank confirmed that amount has been credited to swiggy as well on [protected]@icici and [protected]@axisbank.

First time the payment failure error came up in swiggy app and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chotishree
from Delhi, Delhi
Report
Copy

regarding delay in delivery

Address:H-292,Kali Bari Marg, 110001

Sir.
I had ordered dinner along with some snacks at 8pm through swiggy. The order was to be delivered from connaught place to kali Bari marg which is hardly one and a half kilometre.The delivery boy delivered around 10.30pm. Either the payment be returned or the amount should be deducted from the delivery boy.
Thanking you
Divya rao
H-292, Kali Bari Mary,
New Delhi -110001
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
Fairy main
from Salem, Tamil Nadu
Report
Copy

iam complaining about a delivery man

Address:Vellore, Tamil Nadu

2 days before i was supposed to take calls of the delivery man but may be it was my network issue for which i was unable to get any calls from him..wen he reached home..He talked inappropriately and the next time i ordered again he talked rubbish related to my address while m already guiding him and standing outside my home..now i want him to ask sorry from me...plz do co operate...his name is vijay..I will wait for ur reply..and iam seriously...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ravindrakumar Upadhyay
from Vadodara, Gujarat
Report
Copy

bill

Address:Vadodara, Gujarat, 390023

I have ordered for Kathiyawadi Lunch from GAMTHI KATHIYAWADI vide Order No. [protected] dtd.[protected].

With above order, I am very much disappointed on getting my lunch packed in couple of transparent bags with empty plastic plate putted in big plastic bag. I asked to delivery boy why in such a way packed replied that packing paper was not available.

Moreover, there was worst quality of food like took from...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rsp1989
from Bengaluru, Karnataka
Report
Copy

swiggy - very poor service provider

Order #[protected] placed on June 16, 8:28 PM, for a restaurant which is within 1 km distance. Executive picked up food from restaurant around 9 PM. When I called delivery executive, I came to know that he was assigned with one more order after he pick up my food from the restaurant so he was waiting for that. Opened chat help at 9:15 PM unfortunately I have been assigned customer support execute only by 10:02 PM. Finally I got my order delivered...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jaspreet singh chawla
Report
Copy

complaint about refund of 195 inr

Hi,
I had placed an order on June 8, 2019 from swiggy but The icecream delivered was freezer burned/over frozen. It tasted like funny like ice and water mixture.

I asked swiggy on email to take the appropriate action and do the needful and mentioned I would very much like the full refund for this order coz it tasted like not icecream but the taste anyone would never want to experience on his/her choice of icecream and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manish212589
from Mumbai, Maharashtra
Report
Copy

order placed not successful and refund not received

Address:380022

I had order on swiggy via yonosbi but the order was not placed successful and amount deduct from my account on 30 april 2019.I had also talk with my bank they told me that the amount credited to swiggys account so u can receive your money back only from swiggy. I cant receive the order or my money back to my account.
My name is manish kumar
contact no [protected]
please look into the matter and give me refund to my account....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anu Daksha
from Tijara, Rajasthan
Report
Copy

I am not able to order food using cash on delivery

Address:Kota, Rajasthan

On my first order, i asked for aalo paratha but later i cancelled the order and placed the order for maggie
Loved the service provided but the very next day when i placed some more orders, it was shocking that i had been blocked from placing orders via cash on delivery. I was suggested to do some online payments but still the issue is not resolved.
Being a student, it matters a lot and i hope that you are gonna seek this issue...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy