Swiggy Complaints & Reviews

When ever I try to login on swiggy with my registered mobile no. [protected] it redirects me to signup page and there also I am not able to signup. It shows that my no. Is used in last 6 months. Not able to get excess to swiggy. It has been really inconvenient for me as I am not able to order on swiggy. Need action asap.
Email: [protected]@gmail.com
Phn: [protected]...

Hi! I am Sudhir from IIT Kharagpur and I have placed orders through swiggy but I am unable to get my food even after one hour. Service is very bad in Kharagpur. My order number was Order #[protected]. And the delivery boy is still taking more time. If this things happen in the afternoon then what will happen in the night. Hope you make the service of Kharagpur good....

I have ordered for food items on 31st May but my transaction of amount 1894 has been deducted twice. I followed swiggy executive to know the details of my transactions but none of them were prove to be helpful. Even everytime I got different feedback from their executive and they used to close the chat abruptly. I confirmed from my bank that no failure has been noticed and my both the transaction has been credited to the recipient's account....

Today we ordered chai and poha from chai point Bangalore. The delivery boy Newton Kumar supplied poha in box which was opened and half consumed. The quantity of chai was also less. No paper cups was supplied. This is really disappointing and we need a fund of Rs 132 which we paid. Strict action should be taken against him.

Regards
Nirmala Rajan...

I have ordered gulab jamun ice cream from nic ice cream shop vashi on 3rd June at around 9.30/ 10 pm...When I tried paying amount..I got no confirmation of placing order and item was reflecting in my cart only but amount of rs.200 was deducted from my meal card ...When I had chat with swiggy customer care team I have been informed that payment gateway did not accept payment and amount will be refunded back to me in some 7 days of time...br...

Dear sir, today i was placed an order to swiggy for dinner of 2 quantities meal vide order No. [protected] . Despite charged 2 quantity of order vide order No [protected], the delivery boy delivered only 1. And when I tried to call him for complaint his phone not responding. It's really shows bad impression of swiggy. Hence do your needful immediate action for refund.
Regards
Rahul Kumar...

I hv ordered on 4th june bengali food at 10am and I paid on line through my debit card and shown transaction succesfull, but after 1 hr while tracking the food delivery found food still in basket as I hv no other option paid again fr the same amounting Rs.972.00 and immediate contacted your customer care and they informed it will return after 4-5 days time but still I hv not received back my money, I hope you will return the same.
Regds/S....

I had ordered food today i.e 12th July, 2019 at around 4:40 pm. My order number is #[protected]. Since the delivery executive wasn't able to find my location, even after being directed so many times and the direction too being shown on the GPS, I was being asked to go and pick up the order (which is 15 min away from my location). I was also said that it was raining heavily whereas it was just drizzling.
After one and half hour of waiting...

I ordered paratha naan and bhaji, in which bhaji is missing...According to tht suddenly I contact team they refund me bhaji amount but what is use of that naan? I want naan refund also ..., otherwise I don’t want bhaji refund simply reordered it ..

But they said we can’t
I ordered food on urgent basis as I am facing medical issue and swiggy didn’t support me...

On 23rd may 2019 I have tried to place an order using Zeta (Food Coupon), unfortunate order was not placed successfully at swiggy but
131Rs amount got debited from account. Then I have used UPI payment method to place same order.
Till today no any refund from SWIGGY.
Zeta provided below transaction details. several mail sent to swiggy support team no any reply received.
ARN number "30001091439143209708407"br...

It was really disappointing we ordered a pack of noodles from Swiggy . The food quality was not good at all. The orderno. [protected] ordered on 12 june 1 pm . The food was such that it has been prepared yesterday and just sold out today and not even heated properly. Atleast we did not expect such kind of things from such a reputed food delivering agency. It seems the quality and content of food we ordered made us so angry at lunch time....

I had placed an order through Swiggy for a pizza by Pizza Ezpressy which was supposed to be delivered to me. This was order was placed on 12th of June.
Now the payment had been made, after sometime I get a call from the restaurant that the pizza can't be delivered as the delivery guy is on a cycle and not a bike.
Then I called the respective restaurant asking them to look into the issue
The pizza then gets delivered to...

All swiggy staff treat themselves owner of the company and treat vendor very rudely. I'm associated with 50+ restaurants in jaipur and all of them have same complaint. They are only interested in Big brands and small outlets they do not even consider. Swiggy has all customer centric policies they think restaurants are crorepatis and take money for swiggy and for their customers. These online channels should be stopped or have standard policies....

Order No [protected]. Would like to share very bad experience with swiggy on 11-Jun-2019 which shows on the poor quality of customer care at swiggy.
I ordered pizza from pizzahut with a soft drink bottle. I received the order late, the pizza was of poor quality, and the soft drink bottle was not delivered. I even shared picture of the pizza with customer care. I asked delivery executive and he told me to talk to customer care myself....

Iam a private working employee, I have ordered myfood at 10pm, but almost at 11pm swiggy delivery boy called me and said that item not available at the hotel. If the order is not available them why you guys are showing it on your website for ordering. And you are rejecting your order in night, so what should we eat now... Air or what... Very disappointed.. I need justice....

Through swiggy I ordered one veg food but found a non veg item .Utter nonsense.its against my religious belief, I m hurt n taking this matter very seriously.shall never order again and forward this to all my family n friends too .details r as follows
Cochin
Date 11 June
order no was [protected]
delivery executive Jayesh Ajaykumar([protected])...

Escalating my order no. [protected]
Though the restaurant was closed, the app accepted my order and just after I placed my order I checked that the restaurant is closed in the app. The customer agent still consoling me that the order will be delivered. After almost an hour they call me an tell me that the order cannot be delivered. Swiggy is not ready to take any responsibility and no action on their end and the customer service not...

Ordered a simple a Chinese food for dinner which took almost 2 hours for delivery. Spoke with the delivery boy he said he's not able to locate the restaurant which is a big lie..we have all noticed delivery boys outside restaurants lined up for orders to deliver. The food lost its flavor and Swiggy lost a valuable customer..off late we have been using Zomato and the experience is better...

WILL NOT BE USING SWIGGY EVER ...br...

I ordered parathas and aloo paneer and payed by cash..but they delivered parathas and naan...no tracking details or food status was on the screen...and also no msg about completion of delivery was sent after the delivery...on further enquiry i came to know that there was no order received in swiggy office on my name...the respective delivery boy also told that he received no such order...but the boy who delivered me the food called me few...

I ordered food on swiggy at May 26, 2019 08.40 PM. I didn't get my order until 10 PM. After that they called me 10.40 PM and told that your order was cancelled due to some issues. But they didn't give clear explanation for cancelled my order. And they told me that your refund will be credit within 48 hours. Now today date is June 10 2019 08.25 PM. I didn't get my refund still now. Each and every time they told me that your refund is initiated,...