Swiggy Complaints & Reviews

On 16th June I ordered for dominos Pizza through swiggy. The order was placed at 8.30 and dint come untill 10.15 ...also when came was just half the order and complete cold ... Swiggy was not available for any assistance and dominos number provided by swiggy was not a functional number ...I called dominos they never took any ownership of the situation..I had to call them again and again leaving my family time to see if I can get food for...

I ordered food from swiggy(shah ghouse towlichoki) and we found a cockroach in that biryani and informed swiggy coustomer care executive (suman) about this issue. They were least bothered about the issue even after sending the pics. I need you to take severe action on swiggy for providing us this type o[censored]nmonitored and unhygienic food to coustomers...

I ordered Biriyani on 14 June from bahar cafe restaurant, as I got hospitalised I was unable to rise complaint and I did't had any confirmation on food poisen so I waited for doctor report. then doctor says its Food poisen affect in my stomach, I asked swiggy for compansation they said I should give complaint before 24 hours but I was in hospital how can I raise a complaint now I'm thinking to complaint against swiggy please help out in this...

Its about the Fraud and Mislead by Swiggy Delivery Boy.
Yesterday was my Birthday and due to small baby kid we thought we will order from The Restaurent. We ordered through Swiggy for Radha Krishna Hotel Hinjewadi Pune @ 9:30 PM and the Delivery boy was in our area around 10:10 PM, we have called him he said i will come in 10
Mins but next 30 mins he did not come then again we called him he was misleading us as he has the address...

My order no. #[protected] and delivery boy name Vicky kasana and ordered restaurant chatorey on 9:45pm on 16.6.2019 and delivery boy call me and said cancel your order I am refused to cancel my order then. I got a msg your order has been delivered but I am received any order by swiggy .
And try multiple time to contact swiggy customer care but not getting any response from support....

I ordered food around 9pm and i was informed that food will be delivered within 42 minutes approx. I also got the message that 'your food is being preparing'. But when the delivery agent reached the seller then he called me and told me that your food is no longer available and the shop is getting closed. So my complain is:
1. If the food was not available then how would i got informed that my food is being prepared and also i got informed...

I had placed an order # [protected] on 16.06.2019 at 08:36 pm which is not delivery till now. They don't even have a courtesy to call back customer and inform about delays. I have been chasing their customers care for delivery of the order but there was false commitments given by them. I am dieing for for almost for 2:30 hours now. Please take necessary action against this complaint.

Regards
Ranjit
[protected]...

I had ordered Two ice creams from Tender Fresh using Swiggy app. Order # [protected], 16th June 1:24 am for ₹595/-, i had ordered for Choco bite chips ice cream half kilo and Blueberry Ice cream half kilo.
Instead of Blueberry ice cream they sent me Kala Jamun ice cream.
I sent multiple chats to Swiggy, but thy are not ready to replace the Kala jamun ice cream with Blueberry.
I want to log in the complaint because if...

My daughter Madhuri [protected] had ordered vide no.[protected] dated 16 th June 2019 at 04.55 pm. Specific location was given but the delivery boy went to wrong destination.Despite again informing the correct location he came to our apartment after one and half hour approximately.My daughter asked him to use lift and come to third floor but he stood fixed on the road itself. I went down and asked him to deliver the food items. He firmly refused...

I had placed an order with SWIGGY on June 7th, order id being #[protected]. For the same order, a refund had been initiated due to some loopholes from the merchant's end and the CC executive said it would be credited in my account in 2-4 days.
I have not received any refund and whenever I contact the CC team they have no ethical value. I do not know how a company can tolerate such employees and no wonder it's because of some people...

Delivery boy giving threat to visit home and will beat us.. he used abusive language and faul words.. later while talking with customer care executive the delivery boy refused to apologise and denied to deliver the food. This all started as he was unble to locate the address and so we were confirming the same. As the order from particular outlet was only 130 rs. He used faul language and said y r u ordering from swiggy for so small amount...

There was an order for mix veg placed yesterday from my husband's number [protected]. hec larified that there should be no Milk products in it at all.
After getting the product too I felt it had Milk products hence I call swiggy again and clarified and they told me that here are no Milk products at all.
today I called the restaurant and clarified and they said there are Milk products.
this has costed me and hospitalization...

I ordered breakfast in swiggy and made a internet banking and then got a message that transaction was successful but den within 5 minutes again I got a message that transaction was not completed if any amount deducted will be refunded within 7 days but it’s been 2 months I dint got my money back..complained for bank also they told its atom Technologies company got your money you should ask them..is this the way u people are cheating.if...

I ordered one food on 15.06.2019 but later it was replaced by another food as it was talking too long to deliver because of traffic and the second order was also facing the same issue and that's why I cancelled the order. But my money has not been refunded by swiggy. I talked to the swiggy executive but they are refusing to refund my money. When i have not received any food then why I should be charged. Please look into the matter and do...

Your delevery boy is texting me ...please take a look other wise i will charge a FIR and complaint to consumers he gave order and after some days he started texting me and abbusing me please take a strict action against him i am blocking him and he is texting from another number please solve this as soon as possible other wise i will take strict action against swiggy...

I had cancelled the order when I saw that the delivery boy was going to take too long to deliver. I had to leave my house urgently for which I needed the food to be delivered within 40 mins. When I wanted to cancel, which i tried to do as soon as possible, swiggy threatened to fine 200 rs which was ridiculous because the cancellation ISNT MY FAULT. The delivery boy hadnt even picked up the food and was way too far from the restaurant! I had...

Yesterday i was ordered food, a delivery agent named aamir hasan was asisted to deliver my belongings, after an hour i visited the map i saw that aamir was at the same place where he was an hour ago, and when i called him, he asked me to cancel my order, i said no i am dying with hunger deliver it as soon as possible, he said ok, also i was chatting with swiggy so your person asisted another person for the delivery due to my humble request,...

Hi I am miss Sharma I have order two pizza on yesterday and due to swiggy miskate I didn’t get my order. As they people given me unnecessary reason that his dilvery boy got injured two times they have given me the same invalid reason. And after my follow up they have confirmed and assured to refund my money. But when I have checked my paytm wallet I have received only 228 rupees and for order I have paid 336 so they have dedicated my 98...

The vegetable thali prepared by Brothers Treat, Guwahati was:
1) not as described.
2) Instead of puri as mentioned in the menu one chapati was given
3) the kheer was stale
4) rice was not properly cooked
5. Roasted papar was damp and not crisp as it was packed in the same bag as the chapati
Very substandard food. Dwight should do a check of the food of the restaurants it collaborates with....

I had ordered Chinese food. My bill on the app showed 603, however I was charged 683. The bill that came along was 658. I have the bill with me. Also the food came 40 mins later after delivering to other people . Also the food when it came was supremely stale.
My mom had fallen sick due to this. The customer service executive is not even responsive....