[Resolved] Swiggy — cancellations by delivery boy & but not received refund yet
Ludhiana, Ludhiana District, Punjab, India
Haharjit9855 on Dec 9, 2018
My name is harjit singh, n verified mobile number on swiggy is [protected],,
I make a order on 5 december at swiggy, but while delivery i got call by delivery boy, he said his bike got damaged n he cant deliver my order so you have to cancel your order,,, then i cancelled only because of knowledge of delivery boy,,, but after that still i didn't get my money back in my account,, even sometime they said they will cut 75rs cancellations charges, but why should i pay cancellations charges when there was no my concern,,,
I attached a pic of order details there they showing they refund 99 ra,, but i got message of 24 rs only,, n get 16 ra in account as refund... 🙄🙄 what they r doing??
Delivery boy name is ajit singh & his number is [protected],,, u can call him, he will also tell u same but swiggy customer care not ready to help me??
My order number was #[protected]
Complaint marked as Resolved Dec 14, 2018
not resolved yet ?? how itvis possible that after filing complaint a second it got resolved, , , plz. help me to get refund n my hard earned money.
yesterday i received cancellation charges.
[Dec 09, 2018] Swiggy customer support has been notified about the posted complaint.
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