Swiggy — online food order

Address:Gurgaon, Haryana

I've placed an order from swiggy on may 14. Order no. Is [protected]. This order was placed at 1:37 pm and swiggy promised to deliver this order in 75 minutes. I received this order at 3:33 pm. I called swiggy customer care multiple times however customer care did nothing and also they were very rude.
I want to raise this complaint as i placed this order for my office party and beacause of swiggy my office party got spoiled and also my time got wasted. I want compensation for my time and my spoiled office party because of false promises by swiggy.
I want you to take an action against this false commitment and rude behavior by swiggy customer care because of which in suffered from both monetary and time wastage.
Swiggy also commits to provide hot food but because of late delivery food was not hot. I want swiggy to compansate for my loss because of their false commitments. It's a fraud done by swiggy.
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I have ordered from swiggy of amount 218 as on 4th May, 2019 but that transaction was failed they have informed me through message that refund amount will be credited to my bank account with in 4-7 days but yet I haven't received any refund from them please taken into account this as do the needful as soon as possible.

I had ordered my food from swiggy at 8.48 pm ..it was showing that my order will arrive at 9.21pm but my order came at 9.48pm ... coz of delay my food was not hot.

Its a scam
The cheese spread inside box.and pizza slices were without cheese and are hard to eat. Slices we're neither cut properly. I need refund

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