TATA Capital Complaints & Reviews

I am writing this complain with reference to my pre-approved Personal Loan. I had applied for the loan on 5th of March 2023 and by last week all the document verification was completed, and I was assured that the amount would be disbursed within 24-48hrs, but the amount is still not disbursed, and the status shows under Processing. While I tried to contact with Tata capital via social media and mail I get only one answer its with credit approval team will update you shortly. I don't know whether it would be credited or not . Even the executive came to my home for verification still no update . Its like begging against someone for the money for which I have to pay interest . Really disappointing service by Tata capital

Dear team,

I received call from one your executive saying that I have a pre approved personal loan / took my kyc as well as 6 months banking /

After that they completed e- mandate and told me funds will be in my account in 24 hours . But till now not received and customer service people don’t have any idea about that and simply giving template answers like wait for 24 hours .

Pathetic part is, application is displaying my next emi date as 05 April 2023/

Now do I need to start paying emi amount for which the loan is not yet disbursed

Hi Team,
My EMI due date was on March 5th and they have not deducted amount from my account 4601/- .I proactively paid the EMI amount that too with interest 5060/-. They have deducted the amount on March 9th . Could you please initiate the refund .Attached the screenshot for the same.Could you please look in to it .

My two wheeler loan is with tata capital and the loan account number is (TCFTW[protected]) on 8th march i paid my over due emi 4254 through paytm and now today on 9th march 3084 emi has been deducted again i want my money now i need it.

Please my free fire id unban

It's been a month since I applied for a personal loan at tata capital, first they mentioned that it's approved and the process takes upto 14 days. I did mention about my last experience and finally they ditched me stating that the offer was expired. The executive convinced me saying that this time such a thing would not happen. But this time again my application has been kept as post entry data approval.
I am tired of calling the customer care to get the same repetitive answer. If they transfer your call to sales department the call is kept on hold for 30 mins and then it is automatically disconnected. I must have lost hundreds of rupees just calling the customer care now. Their applications just bring down our credit score nothing else. There is no proper resolution or answers e even after mailing the customer care. I seriously think it's high time tata capital buckle up on their customer service. I am definately not trusting them or their services anymore. Next time I get a call for a pre approved loan from them I am sure to give them an earful.

One of tata capitals most dissatisfied and angry customer.

Neha

From last 5 days it shows post approval data entry and no mail received from your side please resolve this issue whether loan disbursed or not why it's pending

I’m writing a mail here since I had an pre approval personal loan and it got approval for disbursement but still I have not received amount in my account

I ordered Bond Street by Red Tape Men's Stucco Running Shoes (Product) on 26th January, 2023. The payment was UPI. I was supposed to receive the product by January 31, 2023, but I haven't received it by the delivery date listed on the website, which was also January 31, 2023. So, on February 1st, 2023, I raised a concern/ticket on their platform, and they told me to wait 3 days before checking the complaint. My complaint was resolved on February 3rd, 2023, stating that the order was cancelled by tatacliq (platform) without my knowledge, and they didn't even update the order status until I raised a complaint. It has been 22 days since I placed my order and I haven't received refund nor product and they are just delaying the refund. I want my refund as soon as possible and appropriate compensation for the time wasted in the overall process, which has been 22 days since I placed the order. I am also attaching all possible screenshots for your better understanding.

I'm writing this to you regarding my loan of amount 40000. Your agent told me that i will receive my loan amount within 24 hour to my bank account. However it's been 72 hours and i am not Receving single penny of amount promised. Please do the needful

No further updates post approving loans .
No response over call & Mail Id.
If you can't service customer at timely manner then get rid out of this business.
Don't make customers to believe your services by giving fake commitments with zero output.
Really worst service!!

Hi,

This to bring to your attention that I had ordered 4 jackets from Tata Neu application on 08th Jan, 2023. Order No.[protected]Woodland Wine Quilted Jacket (₹4, 535), Woodland Dark Green Quilted Jacket (₹4, 251), Woodland Wine Quilted Jacket (₹3, 968) and Woodland Black Quilted Jacket (₹4, 535))

I have received 3 products (Woodland Wine Quilted Jacket (₹4, 535), Woodland Dark Green Quilted Jacket (₹4, 251), Woodland Wine Quilted Jacket (₹3, 968)) on 14th Jan, 2023. However, when I had received the products, I was shocked to see that 2 products (Woodland Wine Quilted Jacket (₹4, 535), Woodland Dark Green Quilted Jacket (₹4, 251)) were totally different from what I had ordered.(attached are pictures for your reference). The products that I had received were sweatshirts, which I believe is used by someone because it had a lot of stains and did not have any tag attached to it. Hence, I had immediately raised a return request for jackets. I have kept the 3rd jacket with me, since I have received what I had ordered. The return request was raised on 14th Jan itself, however the person from XpressBees did not return my products since it did not match the picture. As mentioned earlier, I did not receive any tags on these products since these are used products of someone else, and I had told to the same to the person from XpressBees. However, he denied returning my product and told me that Tata Cliq needs to inform XpressBees about this, only then he'll return the product.

I have been in continuous touch with the customer care executive and have been explaining from day 1 that the products that I have received are used products and are not the ones that I have ordered.

For your reference, I have added images of the products that I had received. For your information, one of the sweatshirt that I had received is of some student from St. John Convent School, Jaipur (blue) and the other black pull over does not have any brand tag. In the front it says 'Be the real you re-generation'. Hoping this description is enough for your investigation.

It has been highly disappointing and poor management from Tata Cliq where they are not able to understand the issue that the customer is facing since the product delivery. Everytime, a new representative calls me and I have to present the whole issue again. No action has been taken yet on my issue and I am now getting frustrated with the kind of customer service that I have been facing from such a reputed organisation.

The products that I had ordered are worth Rs. 8000+, which is a very high amount. Unfortunately, the way the customer has been treated by the customer care representative is very repulsive. Instead, the customer is been blamed for not taking the video of the unpacking process, when I had received the product.

Hence, I would request you to kindly look into this matter personally with immediate effect as this is hampering our daily life activities, dealing with this issue. Below is the email chain that I have been discussing with the customer care representative with attached images. I have added few more images, as requested for better investigation.

Hoping for a quick resolution on the same.

I have applied for personal loan and setup auto debit and completed the application. After a day it is showing Post Approval Data Entry only. Amount is not disbursed in account.

Hi have applied for the loan and all the emandate has been done on 20th Jan 2021 contact person Roop told me it will be disbursed in 1 day as all the process has been done but it been more than a week and there is no proper response and if I check on Tata website it is in post approval data entry why if you don't want to provide loan then why give hope.

I have ordered adiko systems chair on 16th january 2023, but wrong item came to delivery on 21st january 2023. I return back the product immediately, after that no updates from both the side ( courier or tata cliq). On 27/01/2023 morning in tata cliq app it showing that product have been delivered, but i didnt receive the product physically. I called blue dart customer service they responded poorly and told to call tata cliq. Please respond me immediately why this happened and deliver product as soon as possible or else refund the amount
order id[protected]
amount - Rs.6505
Thanks
Praveen
[protected]"

I have applied for loan on 4th jan2022 through tata customer care executive application ID is[protected] but today more than 3 week no response from customer care executives side as on no. [protected] they message me this no. Is not registered with us but on status post approval data entry, I am in trouble because urgent need for money.
Please resolve matter today only.

Thanks
Shaswat shukla
[protected]

I have applied for the personal loan on 3rd January. But from last 10 days, loan application status is showing pending at post approval data entry.
On 17th January i got a mail that your loan is approved and confirm by clicking on acknowledgement.
I done everything but now 3 days has gone i did not got any money.
All verification done very urgently. But approval is like a tortoise.
Please check it and clear my pending loan asap.
Thank you.
Application Id :[protected]
PAN No: BGBPY8739C

Sub: CIBIL Report Updation of the Loan No : [protected]

Sir/Madam,

For your information, M/s Sri Balaji Metals & Minerals Pvt Ltd had availed the loan and the entire amount of the same had been paid and
Tata Capital has issued “No Dues Certificate” pertaining to the said loan agreement. The NOC’s issued are enclosed herewith and marked as Annexure A.
While going through the CIBIL report, we found that credit report pertaining to the said loan accounts have not been properly reported by Tata Capital showing as "728 days past dues". The CIBIL page of the same is enclosed herewith and marked as Annexure B.

Please treat this letter as very urgent and expedite the issue. If you have any queries and/or assistance required, please feel free to contact Mr. Tapas Majumdar - Mob [protected].

Sub: cibil report updation of the loan nos: [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected].

Sir/Madam,

For your information, M/s Sri Balaji Metals & Minerals Pvt Ltd had availed the loan and the entire amount of the same had been paid and
Tata Capital has issued “No Dues Certificate” pertaining to the said loan agreements. The NOC’s issued are enclosed herewith and marked as Annexure A1 - A13.
While going through the CIBIL report, we found that credit report pertaining to the said loan accounts have not been properly reported by Tata Capital showing as "999 days past dues". The CIBIL pages of the same is enclosed herewith and marked as Annexure B1-B15.

Please treat this letter as very urgent and expedite the issue. If you have any queries and/or assistance required, please feel free to contact Mr. Tapas Majumdar - Mob [protected].

I got a call from tata capital for pre approved personal loan they took all my details even carried the auto debit formalities from my bank account details
They are highly irresponsible and unethical as they don't reply nor they pick the call
Call keeps rotating from one account to another
And now one of the employee says as the system has been updated you loan is not approved
Highly unethical behaviour from tata capital
Dint expect this from the company