Tata Motors Complaints & Reviews

Bought a new tata nexon xma AMT from KHA MOTORS Bangalore on 22 feb 2020, just drove it 250000 kms and found gearbox oil seal broken and oil leaking, went to Belgaum service center i.e MANICKBAG AUTOMOBILES PVT for service in person are saying that they will replace in warranty but why in a new car, i think they gave me old or used car... I had a trust on Tata motors but here I can see there are lot of issues are coming after using the car in just two years.

Mail sent to KHT motors on 8th Feb for Tata Safari registration no. KA03NP0478.

Dear KHT team,

I took the delivery of this car on 1st Dec and shockingly within one month the AV system started shutting down on its own.

I tried to contact Pranjal but couldn't get thru, I thought of the escalating matter at the time of the first service.

I took the car to KHT service station on 22nd Jan and I discussed the seriousness of this matter with service advisor who filled the voucher and to my horror they admitted that Safar AV system has been of issue and they would update the software and if the problem still persists then they will escalate the matter to Tata. I spoke with Rudresh also and advised him of this problem.
Also need to advise that i was told by KHT team that this car was the top end version and that i was told by KHT team that this car was the top end version and it had Harman system but turned out that the car has a vestin system.

The same problem is continuing and it still shuts down and reboots on its own, last week i got a call from KHT service feedback team and i told her that Sahas was supposed to advice on the escalation part and today I got a call saying whats the problem.

I am appalled with the quality issues in the top end version of the car from Tata Motors and if this happens in this car then what would have been happening to others, I want an immediate replacement of either the car or AV system with no excuses or delays.

And i am requesting Srini at Arvind to take this on record before suggesting Tata car to any other employee unless we see some significant step from KHT/ Tata Motors.

Thanks
Harsh

Reported complaint not rectify

Hi team,

I own a tata nano cng + petrol car.
I would like to bring in to notice to the company about the faulty cng pressure regulator issue.
My car has running of 24000kms any after that my cng pressure regulator started showing issues. I have checked it from nearest tata sevice station. But they say your pressure regulator has to be changed.

So i would like to highlight some points and urge company to kindly look in to it.

1- how long an cng pressure regulator runs from the purchase of the car.
2- why company is offering so high cost for the pressure regulator.
3- if the engine itself is made to run for 3lkh kms.
Then why the pressure regulator is giving issues at such a low run.
3- although it's a newly launched nano cng +petrol then why company is not aware of this issue
As its creating a huge price dump for customer for his small dream car.
If the maintainance cost is high how can a common man afford this car.
4- what should be the next step to resolve this company fault.

Thanks
Sandeep Rasam

I own Nexon XM petrol 2018 model. Servicing has been done at Pune a week back. After servicing planned for weekend trip, drive on good road for @90kms and suddenly noise coming from front wheels. After checking it is observed front axle is dislocated and engine tilted to one side. Luckily speed was low hence major mishaps didn't happened. After checking with local mechanic as no authorised service available at remote location it is observed all three mounting bolts sheared and broken. And engine dislocated.
My concerns are as follows
1. How these bolts all together sheared. It's safety critical item and what's it's reliability?
2. How i can trust and drive my car further for long journey?
3. Service centre told it might happened due to rough roads and pathholes sudden impact. Please note road was pretty smooth and my driving is not rough as I am always travelling with my family with my 2 year child.
4. Why service centre not noticed looseness of those bolts because unless and untill there is misalignment bolts will not sheared.
5. What if I was at high speed and this happens? It might cause loosing control and major accident would happned.

Please let me know is same incident happened earlier? How you have taken corrective action?
How i can replie on service centre and trust tata car for long drives as even after regular servicing. My and my family life was at stake.
This incident affected me mentally and economically a lot.
I have written mail to tata motors customer complaint but didn't got reply. When called customer care number they only said just visit service centre. I have visited service centre and asked whether it's happening with other vehicles also, but it's not mentioned in service schedule to check engine mount bolts, then what corrective action taken by tata motors.
My total expenditure on this as follows
1. Servicing cost - 8000
2. At local repair cost - 4000 ( able to remove only one bolt and replaced it, on that bolt I travelled back to home by canceling my weekend trip)
3. Hotel stay - inr 3500
4. Tata service centre repair cost ( 3 bolt replacement and rubber cover for axle)- inr 5000

Total cost incurred is inr 20500.
What's my fault ?

Respected Sir/Madam,

I have purchased new TATA ALTROZ XT DARK EDITIONS car as per below mentioned details.
1- Car purchase Date 31.12.2022 and Car Taken from showroom on 03.01.2023.
2- Car Model - ALTROZ XT (Petrol)DARK EDITION
3- Delar Name: TATA HIMGIRI Manesar Gurgaon

I have purchase this new and car and having below issues in day one.
i- Car Rear Mirror was having problem and there was no clear visibility
ii- Car Gloves box was defected (Broken condition)
Above issue has been raised to Sales Guys very next day.
(Mr. Pradeep Kumar & Mr. Deepak)
After so many follow-ups calls they replace the Gloves Box and rectified the mirror issue and they have taken almost 20-25 days.
After that when i wen to service centre for first car service, then i was surprised when i came to know this car was sold in october-2022 to other persons and car first service already expired 2 months back, this information i got because i went my hometown other city tata service centre.
I have paid the first car service amount to tata motor service centre same information I have giving to sales guy and they told the story we have issue this car to other person to fulfil the year target and we will pay this amount to you.

Sir i really frustrated from HIMIGIRI TATA MOTORS and this car as well as this kind of services.
Please help us on this.

Your early response will be highly apricated.

Regard's
A Singh
-[protected]

I have been calling for insurance policy complaint since morning but no one is answering properly Gold Ras Tata showroom employee Lucknow Indira Nagar

Dealer name : Jayaraj Karz, Thanjavur, Tamilnadu
Booked for : ALtroz XM+
Advance Amount: 3000
Bill date: 15/12/2022
Bill No. : SLTTNJ2223/1196
Booking canceled: 31/12/2022
Reason for cancellation: The vehicle was not assigned as per my preferences & in the meantime, my requirement was also changed to 4 cylinder-engine vehicle.

Same problem with my tata Tiago diesel, rear twist Beam(axle) got broken, insurance surveyer saying that it is wear and tear and may be manufacturing defect.and neither the company giving any claim for such damage. How can reputed company use such a low quality part of an important aspect to car on which whole weight of car resides. I had to take 24*7 assistance from insurer to reach the showroom.But the company showroom didn't bothered to even contact the owner for starting the repair work. I had to visit the 2nd day to open the job card.
Very Pathetic TATA.

I've face weird issue with my car, the rear twist beam or dead axle have a crack and It hasn't been hit even once. My car have just done 42000 kms. This is a serious issue this could have caused an accident if dead axle broke while driving. my car is no more under warrenty coz its 3 years now. but Tata should replace dead axle as its due to their poor engineering not a customers fault. I've searched and have seen numerous people facing this issue. Tata should also work to resolve this issue permanently.

I bought punch amt car in sep 2022, i am getting burning smell in my cabin took punch car to service they said nothing happened n again I drove car after few days same issues

I took this car from sab motors Ghaziabad
Chasis no -MAT634024NPGU3125
Please request u to change my clutch as it's dangerous, n life threatning

I, Balasaheb Ambadas Nimbore, had taken my four wheeler Tata Ace Gold Petrol, registration number MH 16 CD 4212 to the showroom 'Pipada Motors Ahmednagar' for glass repair. The staff there said it would be done in 8 days but they didn't give my four wheeler for 20 days. It has also been used for 50 kilometers and its battery guard has also been removed.
Also, my four-wheeler is not working properly.
Request you to compensate me for the loss.
to know
Your trust
Balasaheb Ambadas Nimbore
[protected]

Tata nano cng pressure regulator not working, it's so high cast, my car reached only 40, 000 km, , , ,
So tata company not working well about this matter, , , , .

मैं दुबारा शायद कभी टाटा की गाड़ी नही लूंगा

Ronak Patel from Ahmedabad here.

My tata Tigor from Riya autolink - Ahmedabad was planned to deliver today. I found out that the car that was supposed to deliver me was damaged, and the dealer said that because it was a company defect, and for that we couldn't do anything. My mistake was that I chose the option of exchange, and the dealer forced me to submit my old car on that day only to take advantage of the December scheme. The problem now is that the dealer has sold my old car. I need a new piece of my new car or the money I gave to the dealer, as well as my old car.

There is throttle lag in my bs6 Nexon diesel from day 1 of purchase.. it's not normal.. service centre not attending my issue saying we can't do anything.
I spend 14 laks on the car.. it's not acceptable.. I'm not able to enjoy Nexon diesel
I'm attaching 2 videos
1st video is of my Nexon bs6 diesel which has excessive throttle delay..
And another one video of my friends Nexon diesel bs6 which has not throttle delay, his throttle response is crisp..
i want resolution.im frustrated

There is throttle lag in my bs6 Nexon diesel from day 1 of purchase.. it's not normal.. service centre not attending my issue saying we can't do anything.
I spend 14 laks on the car.. it's not acceptable.. I'm not able to enjoy Nexon diesel
I'm attaching 2 videos
One is of my Nexon bs6 diesel which has excessive throttle delay..
And another one video of my friends Nexon diesel bs6 which has not throttle delay..i want resolution.im frustrated

I have cancelled my booking on December 18 but my booking amount is not credited to my account till now .

Showroom : Trivandrum motors

Not a customer in Tata motors company. My cibil report shows that I have taken a tractor loan from Tata motors, so far I have never taken a sI amingle LOAN in my name from any finance company as an individual. If it is true as you say then please give me the closing letter or SOA.I will pay my loan amount in full.. Please kindly remove the tractor loan from my cibil report. FOR the Past 3 years I have not been able to take any loan in my name.

The whole reason for that is your Tata motors finance. My CIBIL score as a dropped a lot, if you remove that tractor loan from my account immediately then only my CIBIL score go up.. I have visited Anna Nagar office many times there were no response or reply..

Once again what I want to say is that I have not taken any loan from TATA MOTOR company finance.

Maine 15 din pehle Tata nexon ev max 2.0lux liya hai . Lene ke pehle Bhasin motors, Raipur, chattisgarh walo ne bola aap apne ghar ka electricity load enhancement karlo 12 kw ka to maine load badwaliya hai.after purchase aaj 15 din ho gaya hai wo charger nahi install kiye hai aur bol rahe hai ki ab aapko 16kw load badhana padega . Aisa possible nahi ho sakta hai ki bara bar load badhaiyan . Tata motors ko email karne se wo refer kar dete hai Bhasin motors ko aur Bhasin motors wale kisi ki nahi sunte hai. I want to complaints against Tata motors to not to take care of our esteemed customers

My name-Ganesh Lal Tandon.my contact no.[protected].my vehicle no. CG04PA1419
Maine 20/12/2022 ko Bhasin motors, Raipur, Chhattisgarh se Tata mezon ev max 2.0 lux model ki car kharida .pehle Bhasin motors ne bola ev fast charger ke liye aapko apna ghar ka electricity load enhancement karana padega 12 kw tak, ab jab maine 12kw tak load badha liya hai to ab bolte hai 16kw load badhalo tabhi hum charger install karenge. Please help charger ka paisa lene ke bad bhi wo install nahi karrahe hai.