[Resolved]  Tikona — After making a payment of rs.2099/- for 50 gbs, still they are not activating the internet.

Address:Mumbai City, Maharashtra, 400101
Website:www.tikona.in

On 14th april i made a payment for rs: 2099/- for 50gbs internet, however they are not activating the limit of 50 gbs and are unable to provide any confirmation about the same. All the customer care guys speak different numbers and commit altogether different promises, however non of them are able to deliver it. Numbers times they say that our senior will give you a call back, but none has called me back.
Please look into this and provide you guidance.

Thanks
Karan purohit
[protected]
[protected]@gmail.com
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Aug 11, 2016
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Karan,

Greetings from Tikona.

Please be assured that your concern listed Apr 29, 2016 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
From last 15 days I am just given assurance and no sure shot solution. Exactly how much time does it take to resolve such a small issue that inspite making a payment your system requires 15 days to realise that the payment has been made and why do I have to call everyday you guys. I am really fed with you guys.
ttp://www.indiatvnews.com/cms/contact-us
http://lawrato.com/ask-a-free-question


kindly contact these people they will help
Forward this to as many as consumers as possible


we have to get together and fight
Dear Mr. Purohit,

Greetings from Tikona.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.

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