Tikona Digital Networks Complaints & Reviews

Tikona broadband company is a cheat.

The speed is pathetic not in mbps(4 mbps which they claim) but in 350/700 kbps.

I have taken 30 gb plan but not able to complete 1 gb since 21 days.

I am repeatedly requesting them to cancel the connection.

I sent an email to ceo prakash.[protected]@tikona.In‎; [protected]@tikona.In and customer care still no response.

This is my...

This is in continue with https://www.consumercomplaints.intikona-tikona-fraud-for-bill-amount-and-not-terminating-the-account-c1243363

As per your comments on my previous post you were working on full & final calculation of my account and you were to update me on that.
But nothing had happened on that! I didn't got any call from tikona people.

And now it's too much. A girl from Tikona called me saying...

I have received a phone from tikona company to settle a bill. They offered Rs 1000 against Rs 2800. I have accepted the offer and made the payment. They said they will send me the NOC letter at my email address. I gave them the payment confirmation number. Later i received a call from another person from tikona said they received Rs 1000 and now i have to pay the remaining amount. I informed him that we were in agreement to pay Rs 1000 to...

This company - Tikona networks is a provider of Internet broadband services allover the country. I took the connection on 23 rd Nov 2015 and from that day they have made my life miserable. The guy they sent for service installation knew nothing and was unable to provide a satisfactory demo. But on his insistence that things would improve in some time, I paid the money (one month charge + installation fee = 1500). And after that despite repeated...

I had used from September 2014 to july 2015, the service was not that good, any time it will disconnect and it will take 2-3 days to resolve the issue, and after using the service for 10 months i decided to stop using it and surrender the connection, so i did disconnect the service on the last day of the billing, and then the bigger problem started.

After registering a disconnection request. they called me and tried to convince...

My name is prema and my tikona customer ID is [protected]..
I have settled all my bill amounts inspite of their on and off networking and slow in connection...
I have called tikona customer care several times in a month to fix the issue... Atlast got fed up and requested for cancellation and they accepted my request..
And I moved to another house in July..
They sent the people to collect their dish from my old...

सर तिकोना कंपनी का नेट जिसका यूजर आईडी ११०८१४१९२१ है पिछले ३ साल से यूज़ कर रहे है कंपनी 4G के नाम पर ग्राहकों को बेवकूफ बना रहे है मेरा २६००० हजार १ साल में पमेंट किये है मेरा...

Tikona's service was too bad and the connectivity was very unstable also the fpu which they measure was poor in terms of reality.

Due to this i complained many times - since the i had the connection with me i paid for what i haven't benefited.

Hence i opted for a cancellation in the month of june 2015 and paid all the dues on july 2015 - however the connection wires were not removed. The customer support service...

Dear mr nair,

I have been using the tikona services since last 6 to 7 years but the services are turning out to be a nightmare. Earlier the speed was also good and i enjoyed the services.

But now the speed is pathetic and taking a support from customer service is a pain. After being asked to hold for 25 to 30 mins the call gets disconnected and if i am fortunate enough i get through. The feedback i get is that...

This is Kalpesh Surana complaining about Tikona Digital Networks. It's been almost six months i am using this internet service but there's not been a single day when I was able to use without any problem. I had made a lot of phone calls which you can check with my mobile service provider. I am very much disappointed with this company. Everyday they have some technical problem and it's me whose facing the lose. They don"t even talk properly...

I got the connection last september,

After three months of ok connections it started as others said no proper connection errors speed issues etc.. I requested for disconnection from december and they even waiver some amout but as they waivered the connection was also waiver their quality...

By jan no proper connection at all but these people charged me with 698.62 ... How do you even get that .62 i dont know...

Dear sir,

My name is karthick v and my tickona user id is [protected], i have used tickona internet connection about an year in the following address

No: 7, vijay avenue, mandhaveli cross street, puzhuthivakkam, chennai-91.

I had faced too many issues in internet connectivity during my tenure with tickona service which you can able to find from my complaint history.

Finally due...

I have taken tikona connection on 15th Jan 2016 with offer period of waiver of initial connection charges.

The connection is not stable and I am facing the issue from Day one and informed the the same to tikona and there is no proper support.


Pasting the email chain with Tikona,

Galib Shaik
Mar 23

to Tikona.update
Hi Tikona,

I didn't asked...

I had used from april to june 2015, the service was not that good, any time it will disconnect and it will take 2-3 days to resolve the issue, and after using the service for 2 months i decided to stop using it and surrender the connection, so i did disconnect the service on the last day of the billing, and then the bigger problem started.

Every alternate day that start calling the me and pay the bill, after repeatedly inforimg...

I have subscribed for tikona broadband connection plan name bbm2m500 on 14.02.2016 and paid cash rs. 1800/- as three months advance rental + service tax to service engineer mr. Durgesh (Mob no.[protected]. The said rs. 1800/- was credited to my account on very same day on 14.02.2016.

Before installing the connection at my residence, i have been confirmed by sales person mr. Firoz (Mob no.[protected] that there will be no...

Hello consumer forum,

From last many months i was trying to disconnect tikona service but customer care did not doing so and i was forced to use tikona service.

My tikona id -[protected]. My bill period is from 15th-to 14th of any month.

I was using tikona service from last 4 years till mid march 2016 and i never delayed bill payments even service was not available may days in months[eg-from 19...

I have compliant so many times but you completely fail to serve me your service all document i have mail you is saved to me as well as all recording which are shoes how irresponsible your company towards customer and i m surely doing to consumer court because you send me legal notice doing mental torture since i have take your service.i cant able to use your your proper service i have already paid 6100 rps amount in advance i have receipt...

I was using tikona wireless service and my consumer id is [protected] and had made the payment of the three months plan after that i moved out of delhi and as i was not using internet still tikona generated the bill against my id.
I start receiving many calls and sms from tikona regarding the due amount and over the phone i told them to disconnect my connection still they generate bill for the next month also.Many time on the phone...

Hi,

I shifted my address in Jan, so requested for change of address, but due to non feasibility, connection was not done at my new place. Besides, no connection, my bill for Jan got generated. I called in first week of Jan and then sent mail on 12th Jan regarding situation and they should have stopped service. Besides these, I got several messages for bill payment and even bill for Feb got generated. I called several times...

I am fed up of such a poor service provided by Tikona broadband, and want to highlight the following points:-
1. I was not having proper (continuous) internet service from Tikona side since 2nd June 2015 to 31st July 2015.
2. Despite calling Tikona’s customer care service several times and requesting engineer visit, nobody came our home to rectify the problem.
3. I had suffered financial loss of several kinds because...