Tikona Digital Networks Complaints & Reviews

I have purchased the Tikona broadband connection just 2 days ago.
First of all, the connection was not working properly because of the faulty modem(which the sales team installed by themselves assuring me that it would work fine)
After I got the other modem installed, I have been experiencing the internet connection problem since.
The painful part is, the sales team which installed the whole internet system is very unprofessional....

I received a call today from Tikona Representative claiming to be a lwayer from Tees Hazari Court Delhi. He threatened me by saying that I need to pay my outstanding bill amount of about 1100rs which is totally unacceptable because it's been months since I am not using their connection and mailed them for disconnection on 29 September 2015 and again on 7 Oct 2015 to which they finally responded and told me that they will close my connection...

Few days ago i have taken an internet connection from TIKONA. They charged for 3 months in advance and neither giving the services not even refunding. I have been tired of calling to customer care. They only says my problem is resolved in next 24 hours but its been more than a week nothing has resolved.. Now they are not picking my call and just disconnect...
please take a harsh action against these guys. i have also mailed them several...

This is regarding Tikona user number [protected].

I paid all the previous dues and then I had called the customer care thrice on 5th of May for service termination. A service request was raised: 1-[protected] for my issue. The status of this issue is shown ‘Progressing’. I am not using Tikona and do not need the internet now. Hence, I have asked to disconnect the services. I informed the Customer care executive regarding...

I had joined tikona broadband connection for home. Paid 1800 for service start.Got 2 month free service but due to engineering study burden I disconnected net service within 1 month without using free net service.
along with I had submitted modem to the tikona team and got receipt too.
but still I am getting calls from tikona team regarding bill.Someone talking with me rudely and harassing me again and again....

My Tikona user id is [protected]. The service was unavailable from 20th June 2015 and after repeated complains nothing was fixed (request no 1-[protected]). So I requested closing of account as i have already paid the bill amount in advance for month of June on 2/06/15 of Rs.1500 . There was simply no response from customer care and they rarely we were able to talk to representative and they wanted us to send a mail to customer care I am attaching...

Dear concerned,
I am using tikona internet services from almost a year from now. I have payed all m y dues on time till date. But there services had always been less than poor. I have several complaints but nothing worked. Finally, i called up customer care last month (April, first week) to remove my services from tikona. They transferred the call to their senior department and they almost begged for the last chance. I finally gave...

My id of tikona net service provider is [protected] and there is no internet connection since 5 days. I am from nagpur. And my complaint was forwarded to amol hukare to solve. No body attended me and on 11.5.16 i recieved a message that my complaint has been solved, i want that strict action to be taken against amol hukare phone number [protected] and that there should be no billing of my internet from 7.5.16 till my connection is restored....

Each month I get incorrect bill which I have been disputing from Nov-2015 as charge of 1500 approx was charged inappropriately. After that in Feb services were stopped as I did not get the correct bill. Each Month they put additional charge of Rs100 as late fees. Every time I call customer care and explain the scenario they agrree for the resolution and refund but in the end it turns out to be false information. Escalation ID J.nair is like...

I have never experienced such kind of problems with any other operators I had opted for. But this TIKONA.. uffff, I really get frustrated raising complaints daily. Their is no need to mention a particular date when the incident is being raised. Incident will happen for sure daily. I had no other operators near by to my current location, which made me to go for this horrible operator. Today I was not even able to connect to customer care,...

I have taken tikona internet services (Id:[protected]) in march-16 and it has been 2 months since taking connection but i have not got seemless services even a single day.
I have registered complaint 3 times but not even a single time any person visited my home to see the issues.
The sales person praveen kumar [protected] who told me while installation that contact me anytime in case of any issue has not picked any call even after...

Hi team,

I paid my tikona (User id - [protected]) bill through paytm and while making payment i got an error “payment failed”. But the money was deducted from bank account which was rs. 472/-. I called up tikona and asked if they have received the payment but they said “no” and were not ready to help me to resolve this issue even though the paytm integration was from tikona website itself. Tikona has discontinued my...

I am facing many issues with Tikona. Almost every night, from past two weeks, I am calling them for speed issue's and they keep on repeating to me the fact that “The problem is at our end & we are rectifying the same”. I have taken hand-sum plan of 30GB and then also, I am not able to use more than 9 GB. Plus now since past 2 weeks this problem persists every day. 0.2 MBPS is the speed which is actual as compared to 4 MPBS as promised...

This is regarding the issues which I have been facing since over a month now regarding my Tikona broadband.

The broadband is working on very less speeds & repeatedly I have contacted your technical center for the assistance.

Every time I get to hear the same story, “The problem is at our end & we are rectifying the same”.

I have been assured of a solution within 24 hours twice now. The last...

M Dr Arif ... tikona user id :- [protected]. I have used tikona from Oct 2015 to February 2016 in New Delhi. I was shifting from New Delhi to Bengaluru in Feb 2016 so I called tikona customer care to disconnect but they said that I can continue the network in Bengaluru untill that I have to put it on hold after clearing the dues .I did that. But later in Bengaluru they were not able to provide the services for some reason. So finally it got...

Hello i just want to clearify one doubt that how much near by distunce you need provide a proper network service. there is a network tower by tikona next to building to yr office but then also we are facing so much problems with network. i guess the distunce might be less then 100 metres so i need quick reply for this or else get ready for the blast..i am going to post all things about your service in all social media so think twice an try...

We got Tikona connection for home in Pimple Saudagar after a lot of pain. The area manager was someone Mr. Amit. Later we shifted to another place after 2-3 months(1st Jan) hence closed the tikona account and terminated the connection.
Later after 2 months we got a call from Tikona that new bill of 1450 rupees is generated. We tried to explain a lot that we are not staying at the same place then how can we get a bill. again few more...

Hi

My name is ketan patel and tikona user id is - [protected].

I am from ahmedabad, gujarat. I am having complaint about tikona broadband internet service since long time. I have purchased 500gb plan for 2 years and paid rs.8000 in advance. I have been promised 4mbps speed from tikona when i bought plan by sales person.

My complaint is all about not giving promised internet speed and disconnection...

I am using Tikona Net at home. My net had Expired, i had recharged my ID : [protected] on 04th May 2016, then there were some due Lying in my account, that also i had cleared to them on Saturday, amt was Rs.320/-. From Saturday they are telling that net will be started with in 2 hours. But till date they have not started the net. I am following with them regularly, but no proper reply they are giving.
I had requested them to refund...

Dear Sir,
This company Tikona is a fraud and provided me a connection in an area where they don't have proper signal. After 3 months of having continuous problems and numerous complaints i decided to remove the connection which i informed them when their person from customer care. Their engineer who came for a visit to my house also said that such a connection should not have been provided to you by the company because there is no...