Tikona Digital Networks Complaints & Reviews

Dear Tikona
First of all my a/c ([protected]) password was suspended on 22 may without any prior intimation. 2ndly the CCE didn't provided any help till date.
3. Password reset process is very typical
a) Provide old password
b) choose new Password
c) Send confirmation code from your RMN
d) in case you don't have your RMN active get it changed for which you need to call CCE on regular basis. You need...

Misguided by a publicity material, I opted for Tikona broadband service by replacing my BSNL connection. After installation, your service provider has neither helped me in logging in nor attending to calls from past many days. He has also collected money towards connection (Rs. 2580/-) and modem charges (Rs 1800/-) on 14.05 2016 without giving any receipt. subsequently I got payment receipt of Rs. 2580 vide payment ID 1-[protected] dt 14.05.2016....

This is with reference to -

I. D - [protected]
Registered name - kalash jain

Your sales person in gundavali, andheri east comes and lies with you about the service. We have paid for advance 3 months for opting 30 gb plan 750/- per month & attached below mentioned is the confirmation invoice.

And the reality is something really different. Speed sucks.. I have not been able to get the requisite...

I had started using Tikona Broadband Services while I was staying in Bangalore in October, 2015. On November 29, 2015 I moved to Hyderabad. I informed Tikona folks about the same the very first day.

So, while I moved in to Hyderabad, there was barely any follow-up about reconnection from Tikona folks and later on I switched on to some other Internet Service Provider. These Tikona folks did not process my relocation request...

It has been almost an year i am using tikona
I hav registered many complaints that my internet speed drops always after 12 noon but no response from your side
Your fake speedtest shows 4 mbps but real speedtest.Net shows below.45 mbps consistently.
I get best sped in span of 6 to 12 in morning.

I confirmed with the engineer and h too said tikona speedtest is fake and does not represent real speed
I...

Subscribed to tikona broadband service from 12th may 2016 with payment of rs. 3893 (3 months advance rental and installation amount) with a assured speed of 4mbps.Internet was working fine for a week and latter on speed reduced to 115 kbps to 1mbps. Complaint registered through phone on 20th as well through email on 21st and there was no response from tikona.

Tikona user id [protected]

Regards
Arun...

Services of tikona broadband is not resumed. Complained several times on customer care number. They always say that services will be resumed very soon. Only one time one technician came and could not resolved the problem t from last 15 days, i could not got proper services from tikona company.

Mailed on 13th may (Online request number is 1-[protected].) and on 20th may 2016 (Request number 1-[protected]). But my problem still...

After every 1 hour usage of internet, it is getting 'Maximum Allowed session'. Kindly let me know the problem.

I have dialed a number of customer cares, but all are busy none responded. Even i have called to installed guy but he is saying he WON'T come but suggesting me to try customer care after sometime. At time of installation customer care will have toll free number and will respond immediately, but after installation for...

I got a connection almost 15 days back and its my third connection of tikona.
I needed disconnection from the last two connection which was in Lucknow and Badarpur (New Delhi) because i moved from there. They didn't disconnected it for 5-6 months and after that i was forced to pay a bill of 1000 which i didn't know why and then they disconnected if after 8 months.

Now, talking about this connection, I took the connection...

My user i'd is[protected] i recharged my account in january2016 by 2099 colour voucher before confirming customer care. But i am unable to use it because network is not coming i complain to senior executives they assigned engineer ajay sharma but he is not come i called ajay ajay said i closed your complain because your connection is not working on that address then i again requested for transfer connection on my office but no one come and...

I have speed and connectivity issues, for lodging complaint i usually call their toll free number[protected] but it is not working from last 4 days. I can not do anything about my speed and connectivity as i can not lodge a complaint.
Could tikona guys please either make their connectivity proper or at least give us chance to lodge a complaint.

Name : benazeer pasha
Tikona id: [protected]...

I had requested Tikona networks to disconnect my connection but they never disconnected my connection and later presented me with Bill of 1700rs. After that they started making calls with help of lawyers and other channels for the payment which i never used. They have been involved in such practices and their internet doesnt work according to subscribed speed. You keep complaining to their network support team and they will never resolve...

I have been facing internet speed problem and also been called to tikona customer care but they did not respond of my complaint and also disconnect my call when i make a call to there. this such a bad services i have been receiving from tikona.
Once they solve the problem then it comes again after some time then after some time again they solve and again the problem started.
At least they should make proper solution for that...

Sub id.[protected], the 599 voucher recharged on 22.04.16 has not been credit to my account till date.i had communicated the matter to customer care several time but no respose till date.
I had given 60 gb data with six month validity but before the data got expired, tikona start sending mails and sms that your data has been exhusted, and when i recharged the same has not been credited to my account....

With Ref to above subject matter, our net services have been disabled for the reason best known to you. We have made several complaints through Phone & Email vide Complaint No: 1-[protected], 1-[protected], 1-[protected], & 1-[protected]. We have nor heard from you and nor complaints have been resolved. We have even approached our local rep Mr. Bimal at Rajkot Region for resolution but in vain.
Hope this matter reaches concern person...

I had been using Tikona for over a year till September 2014 and I wanted to switch to another provider as I was not happy with their services. I called up customer care and asked for disconnection and to collect the device from my place. The customer care person asked me to keep the connection on safe custody for 3 months which she said was free of cost and that they would collect the device from my place if i dont like their services after...

Reminder - 1
Tikona customer care,
Please be informed that this is the 4th time i am complaining regarding my broad band connection.
My connection is not working since last 10 days.
I have made complains via emails and also via telephone.
Upto now, no solution for my problem.
I am not getting any kind of service from tikona.
This is the worst service experience i am getting in my life from...

Tikona - gurgaon
Customer id : [protected]

The subject of this complaint best describes this company.

Worst service...
Customer representatives are big liers and cheat...
Tries everything to loot a customer...

Approximately 8-10 months back, when i was planning to relocate to banglore, i placed a request in tikona to disconnect and send someone to collect the devices. All the...

Hello,

I am writing to bring your attention to a problem I am facing with Tikona internet/wifi service in Thane Esat. 3 months back I have applied for new wifi connection. Then Tikona's technician told us before to connect first pay 2500 Rs/-. Then Online I transferred 2500 to tikona. And after some time they provided me the connection. But same day I faced connection error issue. Then I informed the same to the Tikona's technician....

Hi

My name is ketan patel and my tikona user id is - [protected].

I am keep complaining about tikona internet services but this tikona people are not solving my problem.

This is last time i am complaining over here. I will take tikona to consumer court and will claim compensation for not giving interner service properly and wasting my time all the time.

Just before two days, i have...