Tikona Digital Networks Complaints & Reviews

My name is Rakesh, I am using Tikona from half an year. Recently I started facing problems with connectivity. Daily there will be network outage for 4-5 times. And it will get connected only after calling Tikona Care.
Now my internet is not working from April 03 2016, when I call to customer care there is no proper response from them. They always say it is under observation of their network team and will be resolved within 8 working...

I have applied new tikona broadband connection in month of jan. Engineer visited to my house and checked the feasibility as per their process and finalized other formalities. Wiring and other installation was done and so as payment was also made on the same day. User id was allotted later on but quite surprisingly i was not able to access internet/services not even once. Later on i was told that there are some technical issues and area was...

Hi victims of tikona fraud model :
I intend to share this for the future fellow victims of tikona. If you have taken tikona you have already stepped into the trap. Tikona has a hardened fraud model to extort from it departing customers.
If you are going for a disconnection please note the below points :
1. Raise disconnection request well ahead 1 month of your bill-cycle end date.(Though trai directs disconnection within...

Tikona is a fraud company.. I have connectivity issue since i got tikona connection.Say in a day 5 times and after 2 days it lost for a long time sometimes 12 to 24 hrs. I used to call customer support but they don't listen me carefully and give me a memorized answer every time that sir! You have a back end problem, your problem will be solved in next 24 hrs. Please guys don't go for tikona. I have done this mistake after i read all negative...

My ID NUM:[protected] I have provide a completed regarding yours speed actually I have taking a your plan 450, 2Mbps plan l am also Consum primary data and that time use secondary data 512KBS but I have not surfing a normal sits just like to fb, watsup, google page and YouTube and you speed metar shows a speed-downlod speed 14Mbps and surfing speed 4MBS but you are cheated to me and I have normly speed taken to my system 4 to 5kbps download...

Tikona broadband User ID [protected]
I have taken prepaid plan and paid 2166 INR approx on date (09-Sep-2015) for 2 months in advance. Due their poor service. I decided to disconnect the Tikona service and called many time but no one picking up my call then I mailed Them. but no response.
Tikona convert Prepaid to Postpaid without any notice

after one month I called and mailed any how one Agent received my call...

I got the internet connection from Tikona almost 9 months back. Now I am moving back to my native permanently due to relocation of my JOB to Madurai(Pin 625019). I had requested to permanent disconnection on 22nd Mar 2016 due to permanent relocation. Also there is no service for Tikona in Madurai. I have paid all the bills till now and no dues.

But I am getting repeated message from Tikona customer care like "your rental has...

I was the most unfortunate when i took the decision of taking tikona's broadband connection. after suffering for many months i lodged a request with tikona to disconnect the connection.the request no, is 1-[protected]. after waiting for weeks no one came to collect the modem but when i talked to the customer care the executive name amit told me that this modem belongs to the customer and does not need to return. when i checked with tikona...

User id -[protected]
Name-vivek prasad

I got internet connection from Tikona almost one and half year back . during their service I face problem of connectivity many times. Their response was not proper, after getting it resolved it will work for 2 days again after that i loose my connectivity i paid each and every bill generated by them .last month they have sended me a bill in which they have added many inappropriate...

I have been a very loyal customer of tikona company. But from last 5 months i have been harassed by your company officials.

I had discontinued the connection on last 23 august'15 and requested for disconnection to customer care you can track the history of my emails. But for some or the other reasons i have been receiving bills till date. I notified the customer care team many times but i got a single response stating that...

Hello Team,

I got internet connection from Tikona almost one and half year back . during their service I face problem of connectivity many times. Their response was not proper so I asked them to discontinue service and take equipment. I took another connection from ACT Fibernet. Now 3 days back almost after 5 months (29 march 2016)
their person (from Tikona comes and ask for equipment).In this time tikona kept on sending...

Tikona broadband!!! Don't buy this. This company is cheating innocent people. Making fool to customers. I've purchased a boradband plan from tikona on 28th jan 2016 vide connection number (Tikona user id: [protected]), on the very same day, company's sales executive declared my area is non-feasible, however he installed the connection to check whether it is working or not and for that i've paid rs. 2176/- as a connection fee, but connection...

As per the service adviser from tikona, i have registered for new activation and paid 2863 rupees and customer_id is : [protected].
After registration installation team came to home and said network is not feasible in our area.
I need my money back. I am following from last three months and they are not responding properly.I can not fallow up anymore. I am fed up of calling customer care and customer care executives does not...

From past 8 months i was facing problem with tikona digital network, i called them many times on there costumer care nos every time they replied me that yes we are having back end issue in your connection and will solve the problem within 24 hours. this same thing i had tolerated for 4-5 months they had gave me there engineer's visit 2-3 times but that is of no use connection was still not working then i started call them for disconnection...

This is to bring to your notice regarding a call from someone called devraj joshi (Mobile number [protected]) today 29/03/2016 at 12 06 hrs, who supposedly is govt. Lawyer in tis hazari session court, delhi and told that there's a case registered against me and about to be heard by learned judges after 20 minutes. I must pay some amount probably rs. 2900/- to tikona online which shall be refunded after court hearing. I tried to explain him...

Tikona is demanding to pay for a period which I have not used their service. I have paid the amount till 15th Dec 2015. I have changed my plan in November 2015. I have raised several complaints during November and December 2015 due to network connection and speed issues and the problem was not resolved. I have cancelled the Tikona service on 22nd December because of continuous network connection problems.

Even after paying...

Dear All,

User name # [protected]

From the day we requested this connections its not working, wasted so much money without any service. When asked for cancellation there was no response, 3 months past and they are not disconnecting, no service, no calls. several emails sent. not they threaten with gundas and lawyer letter to pay the balance.

Please help...

I had taken taken connection by paying 3 months advance, but due to internet connectivity and poor service, i had requested for disconnecting the service of after a month o[censored]sage. My request wasn't processed and bills were generated every month. Even after calling them and requesting to stop unnecessary bills generation, no action was taken against this.
4 days back got a call from mobile no: threatening me to pay the bill or face...

I have taken this broadband connection by paying three months advance. Guy who came to give new connection speaks well at first time. I have hardly used the service for a week (with lot of interruption), when I called executives to fix up d issues. No response at all. And even raising n number of complaints none was bothered. They have robbing the money from customers with fake promises. Take action against them to save hardened money of...

To Whosoever concerned,

My name is Ramjan Mangoli, a resident of Pune, 411048.
I had need of extra money so to start with 'Work from Home'; I needed an internet connection. I contacted Tikona Digital Networks, and got a connection set up and received an email confirmation with subject 'Your Tikona Secured Wireless Broadband subscription receipt" ( Subscriber Registration Form number [protected]) on 27th October...