Tikona Digital Networks Complaints & Reviews

Hello sir / madam,

I am writing this complaint after great disappointment and harassment from tikona broad band.

I have registered numerous complaints about network issues since december but till may 17th not even a single engineer visited me to resolve the issue.

I have been having connectivity issues almost every day (May be a week or two would be smooth) since december 2015. As i was not getting...

I applied for transfer of connection 10 days back they took the connection from Kanpur and promised me that they will fix it in Lucknow but still after mailing them more than 5 times not even a single person has even tried contacting me my validity is coming closer and I am not able to utilize my data.I have tried contacting them several times but they are again and again sending me the system generated mails that within 24 hours or 48 hours...

First of all... Tikona gives worst service any provider can provide.
Its been 45 days since i installed tikona connection... Not a single day i got continuous connection for even 2 hours, even after multiple visits of multiple guys. I paid 3 months in advance and today i called them to disconnect my connection (There is no refund, they told me that).
Please do not buy their 3 months advance connection, these are the tricks...

Dear sir / madam
i had made a complaint against tikona broadband but still there is no responce.
i dont have any tikona device not connection but they are forcing me to make a payment. i m not reach person, i working for small salary basis. please any one can help me to out of this problam. from past three month i facing this problem..
sir every day i receiving sms from tikona service mentioning outstandig amount....

I have recharge color voucher Rs.599 but stilll not able to use internet due to just Rs. 3 is outstanding. Now their website wont allow to pay my unbilled amount (Rs. 3) even i tried with Rs 100 but still their system won't allow to pay.

So, due to bug in their system, i am not able to connect my internet service for atleast a week even after successful payment of Rs. 599.

More importantly, their telcaller, Sales...

My friend had used the tikona service with consistent problems in the connection from july 2015 till 24th september 2015. The disconnection request was raised and said that it will be processed in 15 days. They didn't disconnect it on time and have generated bill in the meantime. The customer care executive has said repeatedly that since disconnection request was raised and the service not used the bill should be ignored. Now some guys claiming...

I have been facing speed drops and connection issues since past 2 months.
After every 2 days I submit a complaint which is resolved in 24hr s and issue reappears the next day.
Customer care can't see the issue unless its occurring at the very instance of time when your call gets connected. My issue is that speed drops or gets disconnected every 15 20 mins. By the time my call gets connected, if the speed / connection is back...

Hi,

I am jatin rupeja, from delhi, moti nagar.
Tikona user id: [protected]

My tikona plan was 15-15 for every month payable of rs. 570/month included tax.

Recently on 18th march i requested to disconnect the service. However the service was not disconnected and i called again on 21st of march to disconnect it permanently and send 6 day usage bill according to my plan.

I...

I am using the tikona service now I want to disconnect the service but it is not going to done by Tikona.
Reasons for disconnection :-
Poor service response
Poor network service.
Playing political game with customer.
only promises not any kind of action.
Many times I had requested to tikona to close the internet service but these team is sending service person to resolve the technical problem. Nobody...

My tikona customer id - [protected]

Hi, i am yagnesh ashara, from rajkot, gujarat. I had taken tikona broadband connection, but was not working properly so i decided to stop using their services. I have already paid monthly unlimited charges from 26.03.2016 to 26.04.2016 and stopped using their connection after 24.04.2016 and disconnected their device. But i was surprised when i got their email that i was billed with rs.401.38....

Hi, I was upset with the service and after installation broadband was not working properly. So I made cancellation request on 24 sept 2015, paid all legal bills. After discussion they told give us one chance to correct your technical things. After technician came, not able to correct. I made again send reminders mails to cancels. I have paid the bills upto Nov 15. Still they not disconnected, and saying to pay Dec 2015. After too much of...

I called up the executive on 12th of May that we have shifted our premises. He said, I'll do the shifting today. Nobody came. I gave him another call on 13th. He said, register a request and give me the request number, I'll ask somebody to do the shifting. I did that right away. Nobody showed up on that day either. I gave several calls, but no response. When I gave him a call on 15th Morning, again no response. I called him later, again no...

Hi si/ madam

I was using tikona broadband when i was in bhayander from december to february. Then i shifted to malad and i request them to shift my connection also. They told me that we will collect our system from your previous house and we are sending a engineer who will come and give you the connection and for that i have to pay rs 250. Engineer came and he found that tikona connectivity is not in my building. I asked him...

I'm a tikona costumer, user id -[protected]. I have been a user for plan adbbm4m600 of 4 mbps. They never pick up my call on their no [protected] and [protected] and if they picked up the call then they are not fixing my problem by saying damn excuses i have never get a speed of 4mbps since from 11 months i have only getting a speed of 1mbps to 2.5/2.8mbps i have been told after your plan over u have been getting speed of 512kbps but i've...

Hi

My name is ketan patel and my tikona id is - [protected].

I keep complaining over here but these tikona customer service people are ridiculous. They never sort the problem out.

I am attaching my internet speed test photo over here so everbody can see that how tikona broadband is doing fraud with public. They are the looting money and not giving internet what we bought.

I have...

User Id: [protected]

Tikona is proving to be worst service provider.

It took around 20 to 30 mins to talk to Tikona representatives on below CC numbers:

[protected] (toll free)
[protected]

Sometimes it get connected but for few days only service is proper than again I have to contact Customer Care which is a very tedious and uncertain task.

Very frustrated with...

I have been using Tikona for more than 6 months. Initially I faced a lot of troubles, which later were fixed after rigorous complaints. From the last 25 days I have again started facing the problem of poor internet speed. I have a 4 Mbps plan and I get miserable speed (even up to 0.2 Mbps at times). I made numerous complaints but always got fake promises of problem getting resolved in the next 24 hours.

On one hand India dreams...

Dear sir,

My name is karthick v and I have used tickona internet service with following user id is [protected].

I had faced too many issues in internet connectivity during my tenure with tickona service which you can able to find from my complaint history.


So I have requested to disconnect my connection on 18feb2016 and my last usage was 20Feb2016. And also I have paid my internet bill...

Hi Team,

I am new user of your services, not even completed 2 months.

I have been facing internet connectivity issue for more than 30 days and I am calling to the customer care almost every alternate days but still struggling for internet connectivity. Internet behave like a guest whenever want connect it otherwise 23 hrs goes in sleep mode.
whenever I am trying to connect to the customer care it takes...

Dear consumer team,

My id is [protected] and when got connection the speed was approx. 4mbps - rs750+taxes,

I have complaining since last 15 days, we are not getting proper response from tikona, whenever we called to customer service always they replied there is no issue but here we are not getting speed and not able to login tikona portal,

I requested many time to send technician to check out...