[Resolved] Tikona — Bill issue-excess demand | |||
I am getting very un-professional recovery calls from your department phone #91-[protected]. First he is offering me to do out of court settlement for something I am liable to pay and then he is threatening me that case is registered against me in Bandra high court and i have to pay Rs. 2500 for tikona bill otherwise i have to pay penalty for 50000 or else get me arrested with police . Well it seems he doesn’t know the Law of this country. If this continues, I will take legal action against Tikona for harrassment and humiliation for the manner he talks on the phone. My Name is sanjeev kumar. i has a tikona connection and paid all due on 21/08/2015 but i am receiving another call or mail for payment. My Id was [protected] and mobile number is [protected]. Kindly clearify this particular behave which is no mean. I have already received a call [protected] on 21/08/2015 and make payment to Tikona and also attached all payment and other assets details than why i am getting call for payment. Plz look inti this matter and revert proper answer. i am unable to conatct customer care and called may times on [protected], [protected] & [protected] number but always it is saying system voice as will call you on your number. I am geting very frustrated from this call while i have paid all due and my service is already disconnected and assests recovered by tikona customer. And today again paid Rs. 2380. Was this information helpful? | |||
Aug 31, 2016 Complaint marked as Resolved Not received any mail and call regarding this .
I have already paid excess bill and ask to provide email for clearnace but no provided any details. The person called from 7792011395 number and said that he is talking from bandra court. and thretning for payment and other things. i have 2380 rupees again and ask for any clearnace. he said will mailed but i haven't received.
Kindly provide my all payement while i have disconnected tikona network from june 2015 Tikona Digital Networks customer support has been notified about the posted complaint. | |||
4 Comments | |||
Comments
Dear Mr. Kumar,
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that your CPE recovery and full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that your CPE recovery and full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Hi,
I have been all due cleared for tikona so why it is in process and getting call from your office for payment and threatning for payment.plz give my refund asap and take action asap. otherwise i will take more action.
i have follow up for give me a mail regarding court close up and any document with person who called for payment but he is trying to delay and not agree.
I have been all due cleared for tikona so why it is in process and getting call from your office for payment and threatning for payment.plz give my refund asap and take action asap. otherwise i will take more action.
i have follow up for give me a mail regarding court close up and any document with person who called for payment but he is trying to delay and not agree.
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Nov 05, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care