Tikona Digital Networks Complaints & Reviews

My tikona user id is [protected]. I requested for termination of the the broadband service. They disconnected my service on july 2015. They suppose to refund Rs.1500 to me. But whenever I called the customer service, they said will initiate the process within two days. They are telling the same since August 2015. I am really fed up. Its such a worst customer service. Most of the time, when I call them, they dont pick the call and IVR will...

I had Tikona broadband connection with ID [protected] . In May 2014 i informed Tikona Care for disconnection of network . However they had bill for next two months without usage. They have called & sent emails many times for due bill payment. Today I received call from Mr.Amita Saini, [protected], Civil court Delhi regarding pending bill case. Finally I paid pending amount 1920/- to avoid their mental torture. I asked Mr. Saini for Noc...

USER ID : [protected] Billing Account Number:[protected] Plan Name: ADBBM1M450 I preferred to connect tikona as i am staying abroad and my family can contact me through internet call. I regret to inform about poor service / always no connection etc. I requested to disconnect but still not disconnected and company is sending me bills. Please help....

I Rajesh Pasbola having tikona user id[protected] requested for disconnection and tikona team given me Mr. Ranjan contact number I called him and sms my details but till date Mr. Ranjan didn't came to collect the instrument. Very poor sevices and feedback....

Tikona is the worst internet service provider i have come across. They have installed their device in september at our place which only worked for 4 hrs after installation and then it stopped working, after so many complaints they have sent their 4 engineers who said that it won, t work as your device is not catching signals. so we forwarded our request for cancellation. its more than a month nw but we din't get our money back.and everytime...

My tikona id is [protected]. i took the connection just 2 months before. this is the worst tikona serive i had ever seen. my internet is not working since 4-5 days. I registered a complaint on tikona customer care no.[protected] on[protected] i was told that i would be contacted by tikona technician within 4 hrs and was told that the problem will solved within 24 hrs. But no such response was given by them. Again, i called them on[protected]...

Giving half information just to promote their horrible service and charging customers heftily. I am a consumer of Tikona service. At the time of installation, they charged us Rs 2280 which they claimed would be 2 months charge + installation charge. My plan is of Rs 750 + 14%vat and installation charges of Rs 500. I took the service on 11th of August 2015. Now they have generated a bill of Rs 1653 for the month of October. They claim that...

Hello I am filling a PIL in court against Tikona Broad Band Connection Company for mentally harassment and torturing. Apart from this, i am also filling a case of IPC 420 for fraud and cheating Anyone who is interested to be the part of this PIL and complaint can please contact me at [protected]. regards Avinash Ajmera...

I have taken connection of tikona service provider in chennai from 1.5.2015 and from 1.8.2015 till now I am not getting any connectivity and the service provider is not providing connection and despite they charging amount and when I raise a complaint to disconnect they are not doing it....

Dear Sir/Madam I was tikona broadband user my user id [protected] i have already raise issue in tikona customer care on 4th Julay . there not solved my problems hence i have request them pls cancel my connection and refund my money back. they still sending me monthly bills. i have already take other connection.pls help me this situation. Mahendra T Ranpise Mob [protected]...

I have surrender Tikona's connection and had paid outstanding before making request of surrender. But bills and massages still receiving. After conversation tikona's customer care executives they are standing outstanding. Mail that I had send as below: I have registered a request of surrender Tikona Broadband Connection to Tikona by mail and on phone vide req.no. 1-[protected] vijay DT.13/8/15 (on Phone) and reminder by email on 22/8 req.no.1-[protected]...

Hi My Tikona connection ID is : [protected]. Tikona connection was not working since May 2015. SO from month of May 2015 I raised multiple request to Tikona for closing my account by phone and by emails. PFA of email communication. Tikona closed my account in Oct 2015. Now Tikona send me bill for non usage of internet since month of May. PFA of bill copy. Please revert back bill amount as no dues are pending from my side because I...

My Tikona ID is [protected]. I applied for disconnection on 13th Sep 2015 and my service request number is "Service Request Number 1-[protected], dated : 9/12/2015 05:15:55 PM". Till date I have not yet received a single call from Tikona and every time I call customer care I get same reply "Sir I have raised the issue and our disconnection will call you with in 24 hours". Moreover my billing date is 27th of every month so, I was told I will...

I have raised the request to close my Tikona broadband connection on 26-Aug-15. and not use tikona internet after that. But tikona didn't close my connection and keep sending me bill. Even I have write several email to [protected]@tikona.in and made more the 10 call to tikona to close my connection but noting till now. Kindly look in to it Tikona ID: [protected] Email ID [protected]@gmail.com...

I have cleared my all bills on 20 May 2015, charges applicable up to 14 June 2015 (USER ID: [protected]) Disconnection request was made on 20th may 2015 to cut the connection on 30th May 2015 There is no single PAISA is pending from my side. I am receiving unwanted calls and harassment during the call from Tikona. It is very unfortunate after being a customer for 4 years and paying all bills timely and even clearing all dues before...

My customer id is [protected]
I have mailed to tikona to disconnect my net more than one month ago (on 13th Sep), and after that I got more than ten calls from customer care, asking why I want to disconnect, every time I have told them to disconnect it as soon as possible and every time the customer care guys have said that they are going to escalate this matter and I'll receiving a confirmation mail soon. Till now did not receive...

Sir, My user id is [protected]. I got Tikona installed in sep end but since that day the network did not work for a single day. I complaint about it many times at your helpdesk. The engineer visited it many times but my problem is not resolved. He told me that signals are weak at this location and it would not work. Can I please raise a request of refund in that case. Please look into this problem on priority. Regards, Rakesh...

Respected Sir/Mam
We Are 3 students struggling for Career. We Are Working On Software On-line Services And Took connection From Tikona Broadband services for net connection on 26 October 2015. Their Agent Come to Us And Gave Most Expensive connection As Needed. I Had No Problem from But The Problem Is That i Work At Night AS My Shift And That Peak time Connection Goes Some Where And Also Whole Day Net Doesn't Work All Day If Sometime...

It is unfortunate that we have received email notices and harassment calls from Tikona for the services never provided by them.

Please note the following:

1. I have written multiple times (ref: trail emails) to Tikona about the unavailability of your services from day one and have had called your call centres numerous times. However, there had been no resolution of the issue and eventually I had to request a...

Dear Users, Tikona is having the best and worst representatives now a days and i have a service of Tikona [protected] and i have paid 2280 for Installation and device and 2 Months in advance . Since it is a Postpaid, I should get the bill on 4th Month, But they have sent me a bill on 3rd Month and more over i have given a request for the cancellation through an email on 2nd Month Ending . Because there is no one to give technical support...