Tikona Digital Networks Complaints & Reviews

I got this broadband installed previous month and the speed was awsm as i was using a 10 mbps plan my user id being[protected] even after using my 10 gbs i my secondary usage was just briliant but as soon as i paid my bill for the next month my speed dropped to 30 kbps and i have complained multiple times o them but they r saying that sir u have exceded ur limit o[censored]sage but if we notice one thing that in the mnth of installation also i exceded...

Hi this is karthik. There is no proper customer response and politeness towards customer I am unsatisfied with the person whom I intracted. He does not have proper training at all. Now I dismiss the mind of taking a connection with ur network only because o[censored]r staff who spoked with me ... Please make sure giving proper training to the ground level staff. Thanks and sorry for not being a customer o[censored]r concern. Have a good day...

Connection ID : [protected] I placed disconnection request on 16th sep 2015 and its been more than a month, still my connection is not terminated. Called customer care so many times but always same response within 2 days it will be done, I never seen one of the worst service. Even after placing the disconnection request i keep on receiving bills. On september most of the days the internet not worked and they agreed to adjust the amount...

Hi everyone, I was going through the list of complaints against Tikona, and it seems that there are dozens only in the last one week! It amazes me how a fraudster company like this can go on despite so many people complaining about their ways! Mine is the same case. Disconnected in May because of their extremely poor service to repair the connection. They kept on sending me mails and text messages about 'unpaid bills' for the following...

I raised request for Disconnection of Tikona internet connection in Month of september 2015 because of poor connection issue. I raised a request by using toll-free number also I emailed them to disconnect it.I got a reply by Tikona that they will wave of some amount from my bill. I paid the bill amount for months i used. Now since Month of september I called them to disconnect my internet connection and emailed [protected]@tikona.in to disconnect...

Since July 27, I am asking Tikona digital networks, via mails and customer care support, regarding my disconnection of internet service which i was using, they never resolve my concern and continue charging me for the internet connection i had, since i have given the disconnection request and they did not acted on that i have stop paying the bill for the internet which i haven't used. but now Tikona D.N., collection department calling...

Please follow the compalints logged. 1-[protected]:20.10.2015 prathmesh 1-[protected]:19.10.2015 sunil 1-[protected]:16.10.2015 venkatesh 1-[protected]:13.10.2015 nikhil 1-[protected]:13.10.2015 fees waiver 1-[protected]:12.10.2015 sunny 1-[protected]:18.09.2015 tejas 1-[protected]:13.09.2015 1-[protected]:12.09.2015 1-[protected]:10.09.2015 1-[protected]:05.09.2015 1-[protected]:02.09.2015 1-[protected]:27.08.2015 1-[protected]:24.08.2015 1-[protected]: 1-[protected]: 1-[protected]: 1-[protected]:08.08.2015 1-[protected]:02.08.2015 1-[protected]:31.07.2015...

We had taken a new connection on october 13, 2015 in the name of kaushik . We had subscribed a plan of 4 mbps. During the demo of the service it was 4 mbps. We paid rs 4500/-. Later in the day we were getting only 0.4 mbps. We tried calling the customer care for 4 days but it was of no use. We later asked for a disconnection which they accepted on october 16. From that day it is still processing and they have not disconnected it. We started...

Hello I been using this service and now i am not getting good service although i sent multiple request to 5 ppl in tikona even to enterprise delhi as well they didn't reply till date. Whats matter is this kind of customer satisfaction or services tikona providing ? Even i spoke with higher level and they simply says we are sending you the email confirmation for disconnection of my Lease Line. Its really becoming pathetic now IS...

I raised request for Disconnection of Tikona internet connection in Month of May 2015 because of poor connection issue. I raised a request by using toll-free number also I emailed them to disconnect it.I got a reply by Tikona that they will wave of some amount from my bill. I paid the bill amount for month of May after bill correction. Now since Month of May I called them to disconnect my internet connection and emailed [protected]@tikona.in...

I had already complained in grahakseva still no resolution: http://www.grahakseva.com/complaints/262207/tikona-the-worst-ever-broadband-service http://www.grahakseva.com/complaints/262722/tikona-the-worst-ever-broadband-service Am tired of posting complaints against TIKONA DIGITAL NETWORKS PVT LTD as they have not disconnected the services and sending bills for non useage of internet service and cheating customers . pathetic service......

My Tikona account no. is [protected]. I am facing issue with my account MB balance since one month when I recharged for amount Rs. 2099/-. The moment I recharge (online recharge) money was deducted from my bank account and I got successful recharge email notification from Tikona. Even though I paid for service I have not received 50GB, when I call Tikona Customer care they said my voucher was late activated on 29 Aug 2015 instead of 27...

Tikona is not closing my connection even I asked them in written to terminate my connection and also pasted the link of TRAI guidelines mentioning "The service provider shall terminate the connection within 7 days. They cannot charge rental or any other charges beyond the period of 7 days of request for closure made by the customer" Even after that they are clearly violating government regulations. My docket number is 1-[protected]....

USER ID . [protected] Since Feb 2015, I had been facing a lot of speed and connectivity issue and put up many complaints on their toll free help line number. Finally I went for its disconnection on 1st August 2015. I requested their customer care for disconnection on 1st Aug 2015 and asked therm to send their representative to collect the modem as I had removed it and kep it aside. I aso sent them an email on 5th Aug 2015 that I had requested...

SIR, MY service id is [protected]. I had requested for service termination on 16/10/2015 for bad service but bill has been paid up to 26/10/2015. So, some bill amount according to usage is remaining which has to be paid to me by tikona digital network. When i called customer care, they told me that service termination will take 10 to 15 days, so it is not possible to pay the unused service bill and in case the termination takes after 26/10/2015,...

Hi, I was using TIKONA connection[protected]. I notified Tikona in June 2015 thorugh mails and call that I want to disconnect my connection and that the due amount that was 1388/- will be paid when the TIKONA guy comes for disconnection. But even after my repeated mails they did not respond and they are charging me every month. I have mails with acknowledgment mails received from TIKONA customer care also I have the bills from TIKONA...

Hi, I had purchased tikona internet connection on Sep 2015 and they fool me on this. They didn't told me that, login and logout issue for their connection. I raised a disconnection request on 30th Sep 2015 but they are still not disconnecting, no one is taking followup, they are forcing to kept this connection, I am really frustrated with this company now. Please it will be really appreciate if someone from Consumer forum can help me...

Hi i am Yogendra Pal Singh(tikona user id:[protected]) i am facing so many issues with tikona so i asked for disconnection on 23 september 2015 but they are ready for only support not for disconnection and finally they agreed.still they are sending me bill and irritating me and no one is bothered for disconnection.Please take strict action against such cheap network providers who have no respect for customers they are only behind money...

I place the request to terminate my broadband service on 17th September, 2015. and same intimate to customer care by calling them and send mail to tikonacare. Despite follow up with customer so many times and sending the reminder mail to tikona care. They are not taken any action on termination process and keep on disturbing to the customer by sending the overdue amount and sms alert and when spoke to tikona executives, they are saying...

I am Madhan, I used tikona connection for 1 year (connection no [protected]). Before 4 months I asked tikona to disconnect my service, but they suggested me to transfer the connection to my new location or to my friends I refused it. After that they finally accepted to disconnect the service and they said the Modem and other devices will be collected from me with in 15 days. After a month I received continuous mails and calls from Tikona saying...