Tikona Digital Networks Complaints & Reviews

I have been using Tikona for around 8-9 months in the city of Kolkata. Needless to say the service is a disaster. The internet connectivity would go down ever other day. When I would reach out to the Customer Care they would not resolve it immediately nor send any technician to check the issue. Despite many odds I continued using the service by paying bills even for the days I did not receive any service. In the month of April, I had to vacate...

I brought a tikona connection of rs 750/month plan from the month of september onward the service is worst i complain to company so many times but they didnt look for problems and saying that sir please switch off tour router then after 10sec switch it on. every time they only telling my fault and on 17/10/2015 when i have been talking to their one of their representative they cut the call.. i was so angry that they are not resolving...

I submitted a request for disconnection of my account number [protected] on Sep 8th, however even after one and a half months, my account has not been closed. I have not received any call from Tikona in this matter and every time I call their customer helpline, I am told that I will receive a call from their disconnection team as soon as possible, which never happens. I am being billed every month even after my request for disconnection....

Hi Sir, My name is Sudeepta Majhee was using Tikona internet service with User ID: [protected]. On 17th July 2015 I requested for connection close with request id 1-[protected]. I cleared all bill amount till 14th July 2015 (as my billing cycle was 15th-14th) and I was expecting a bill for the duration of 15th July 2015-29th Jul 2015. Because my last access of internet was 29th July 2015 and it was communicated by tikona customer care...

No Wavier received for the non Use. In-fact extra cost gone for claiming the wavier. Very Bad customer service. My Service Id - [protected]. My Name is Devang Jariwala. I have put the request for the shifting of my connection on 14th August. Your team ensured that the shifting will done by our engineer within 24 Hrs. But till 18th Aug I have not received any calls nor any one turn to me. I again called and conveyed your team on 18th. Still...

We have been asked to disconnect the services from tikona in the new location we shifted to as there is no service from them and it was done on d same day of complaint. All d device that they had provided initially was taken back on the same day but never got the refund till date. Its been more than a month. We have been trying to call the customer care but never got any response. Please do help us getting the refund from them by taking proper...

Hi All, I suggest you to not to go for Tikona, I was called customer care and disconnected my connection on 26-May-2015. Now they are passing legal notice to pay 1845 rupees as out standing amount. I have sent mail to appellate authority also, of no use....

I had used tikona for internet use before some months. Then i moved to my new house and also paid tikona for shift my internet to my new location from previous location. But tikona couldn't provide me internet services properly (Internet Connectivity problems) for some months and i paid for those months to tikona. Service engineers of tikona also unable to solve connectivity issues regarding to my internet connection, then i tired...

Hi, My Tikona service id-[protected] And account no[protected]. It is registered by name- Aishwarya Pathak. 2 months ago, we've requested for termination of service as we were leaving the place. As informed by you, the request has been raised. But there has been no follow-up on that, instead we're getting automated calls from you stating to pay bill of some amount. As we are not staying at that place anymore, and not using...

Hi, My last resort, i have complained to Customer care TIKONA, written to top management, posted in FB and twitter. But no response. I have not received this kind of pathetic service in my life even a small petty shop will try to help his customer. I have taken a connection on September 4 2015.Initially i have been informed that there is no range hence connection cannot be provided, but later they have provided it.I don't know the reason...

Hi, I am working as a software Engineer in pune, so the Internet was a necessity for me.I took a Tikona Broad band plan of 700Rs per month with 25GB of data and 2MB speed till 25GB.After a week of time speed reduced to 512kbs even though 23GB data was remaining . An engineer visited the house after complaining several times and was telling like there is some problem with the tower and he cannot do anything.I waited one and half months...

Hi, Requested for disconnection in May, after contacting them many times through calls & mails finally terminated connection by end of June or July. After this, have chased Tikona people to collect the devices and settle the bill. Literally pissed of with responses, in August received call from lawyer threatened me to pay Rs.2932, which i made, begging to return my money. If Tikona doesn't know how to do business stop doing this. And please...

I totally regret about Tikona service since 27th Aug 2015 and I was made internet problem request with Tikona and it was not resolved and after that I have made deactivation request of my internet connection in 27th Aug 2015 itself. But till now this deactivation request process it is not happening from Tikona end.. and from 27th Aug 2015 I am not using Tikona internet connection but unfortunately till now I am receiving bills from Tikona...

Hi, I have opted out of Tikona fr Coimbatore in April as I had to move to a different place due to my dad's transfer. I paid the last due amount in the tikona office in person and they haven't updated this in the billing history. Now they kept sending me mails even after I opted for disconnection. And I called the customer care several times to make sure I am out of the billing list. But they kept sending them anyway. When I called...

Concern, Tikona network was down for entire one day. when i called them executive told me that there is some server issue and it will be down for whole one day. My work got impacted for one day and when i called them later to provide one day wave off, initially one executive told me that we will process that but it was not received to me. Later called again and rude executive told me that we will not process wave off. I am tired of follow...

In month of sep. We have faced lots of internet connection issue. Bcoz of which we haven't used internet as per requirements. In spite of that we have received the same amount of bill. I paid extra 90 Rs for holding the plan to Tikona executive with complete varbal communication. In spite of that they considered that amount as advance. Hence without usage of internet they are generating the bill....

This is to bring in your notice how i am getting cheated and harassed By Tikona .

My tikona id is :[protected].

I got connection during Jan 2015, i got connection of 4mbps speed but from day one i haven't received speed more than 1 mbps, I have raised several complaints each time they will say you continue using it and we will monitor, but there will be on no use.
I have send mail to disconnect my...

I'm using Tikona ISP since December 2013. My user ID is [protected]. Since 28th September 2015, I'm complaining about the connectivity issue. The technical support team only keeps saying that the issue will be resolved within 48 hours. Each time they say there is a problem with the roof-top device. Throughout the cycle, I have used only 7 G.B out of 80G.B which I’m allowed to use. I have called up several times and each time they say an...

My name is Michael David-[protected] decided to select Tikona as its very well known for its Wifi Connection and sevice, So I came in Contact with Mr.Raj Dubey- [protected] (Virar) and he convinced me for Connection. On 10th Oct'15 Engineer from Tikona had come for Installation at 9.30am morning his name was Dharmendra. He started his work as the time was passing I had told him I would leave by 10.30 from home. so he was fast in his work and...

Hi I had raised service deactivation request for Tikona Broadband User-[protected] services on 11-Oct-2015 with request no 1-[protected]. Tikona was suppose to call me within 24hrs to confirm this. However, I did not receive any call from them. I have tried to call customer care several times but they are not receiving my calls. I am fed up and frustrated with the pathetic customer care of Tikona as well as its internet services. Please...