Tikona Digital Networks Complaints & Reviews

User ID - [protected] For the last 15 days I've been having continuous disconnections and low speeds - the connection hardly works during the day. This mostly happens during the time when I'm supposed to be getting my higher speed of 4mbps in daytime (8am-8pm) and every time I call the customer care they tell me the problem is with the main tower and it will be fixed in the next 24 hours. I ask them to fix the tower or if it can't be...

I was using Tikona broadband connection & properly closed it with closing acknowledgement. While requesting for disconnection (1-[protected]), they were not listening & not processed disconnection process. Even after so many follow up, they were not processed disconnection of my connection. So I have unplugged all the wires & not using it from 6/16/2015. Even though I'm not using single KB of data, how every month they can create...

Hello, my name is sachin, my tikona id- [protected], as per the billing harrasment complaint, and the final billing settlement, i have paid the bill which was payable. and nothing is left, i had already requested for the termination of the connection, and even now i tried to call the customer care numbers, but none of them got through.. almost i tried for 20 times.. thats too frustrating.. i want the termination of my account immediately....

I've started using tikona services in Feb-2014 and I've stopped using tikona services in aug-2015 since I was shifting to some new and also called their customer care to deactivate my account. ( Service Request Number 1-[protected], dated : 8/29/2015 09:11:35 PM).
According to customer care I should get a call/mail from them and their engineer will visit my home to collect the device.
Unfortunately, neither anyone...

HI, I requested to change my plan about 12 times, the website they keep cant even change my mobile number, 2nd I call them say them please call me on my new number, again no response from them, and writing an email to me they say I don't pick up the calls . This is the height everything. On customer I wait for hour so that any one will pick up the call but no its completely luck based no whether your call get picks up or not .This is the...

I was used tikona broad band from last 3 year and before its working ok. Each year I had renewed plan according to my band width and suitability. However last 6 months I faced problem . I had given 2999/- rs in advance for pre-paid connection .from last 6 month i had a problem with signal connection. I had registered complaint about it in tikona customer care more than 10 times. Every time his service executive came to my home and told me...

Tikona Digital Networks has wrongly sent me a Full and final settlement amount of Rs 1042 and is trying to threaten me for paying the same through various people claiming to be Advocates.

I had applied for disconnection of my Tikona Connection with ID [protected] on 11th August 2015. Accordingly i got a mail from Tikona on 13th August 2015 that my connection will be disconnected and that i will be charged only till my last...

Hi, Even though my connection was terminated on May 2015, i am writing this mail to notify that on Nov 21st got Message to mobile number saying to pay the pending amount of 793. Account Number which is already terminated - [protected] Wanted to list few points as below. 1) 17 March I requested for the closing the connection 2) On April service man collected the cable and modem for closing connection. 3) Haven't received any bill...

I was fed up with Tikona's service and slow connection..I decided to cancel my connection in Sept 2015..First it was verbally done..They requested me to give them last chance to improve their service ..Then still they couldn't solve it..On 5thOct I send them a mail to disconnect the internet..though their connection was not working since 17th Sept. (My last Usage Date)..Till now they haven't cancelled my connection and keep sending me bills...

My tikona user ID is [protected].
I had sent my 2nd disconnection request on 11 Oct 2015(before the billing cycle period). I got reply that i need not pay the bill and account will get deactivated.
Its been 2 months after and I am getting bills every month. Totally I had sent 6 mails for disconnection and 2 phone calls for disconnection request.

No 1 is turned up. I have seen multiple complaints here like this.br...

I disconnected my tikona broadband about 1 month ago. I paid my all the bills and submitted all the devices and modems to their executive. But still I receive Tikona mail and messages regarding payment and devices. For this I got a legal notice also. I am unable to understand what to do? My tikona Id was: [protected]...

I had raised a request with tikona to cancel my internet subscription on 12th November 2015. Since then I have made number of attempts to ask them to send someone and get the instruments picked up and finalise the bill but of no use. They dont even respond to cancellation requests anymore and just say someone will call me and resolve the issue. That someone never calls. This is the worst service provider i have encountered in my life for...

I am face connectivity and speed issues from 16 November. I have made several complaints regarding the same .They send a message the next day of making complaint and say the issue has been resolved . without asking customer they delete the complaint. When i call there customer care they simply say if your issue still remains after resolving from our end then we will send engineer at your home, but when i ask them to send engineer they say...

Hello, Everyone had given me negative reviews for Tikona, but due to attractive plans, I thought of giving it a shot. I used tikona service for a year approx in Indore. Things were working fine. Very few outages, but that was not an issue. Things were working fine, I never had to reach out to them. Bills paid on time. Recently I had to move to pune, and I thought of moving tikona connection as well, given the good experience for...

I have paid an amount of Rs. 2796/ for getting tikona internet connection with 50 GB capacity and 4 MBPS speed.After installation on 14th Nov 2015, only on 17th Nov 2015, I was provided with net connection after making so many complaints. But the connection worked for one day only.From the very next day again total connection gone off. I have made complaint for the past three days to the Tikona customer care. Every day, they are telling that...

Dear Sir,

My name is Nitin Kumar Jain from Ahmedabad, Gujarat. I subscribed for the Tikona internet services on 18 March 2015 and paid 3400 INR as a subscription amount for 6 month (with 200 INR discount given on negotiation). My customer ID at Tikona is [protected]. Initially internet was working fine but after one month issues appeared with the internet connectivity and speed. I raised my concerns to their customer care services...

Hello Sir, I had a Tikona account in past months and because of their poor services i had disconnected my account 2-1/5 months ago and at that time i had paid my bills and all but from that time to till i m receiving at least 10 messages and 5-10 system generated calls everyday . I had complaint about all this instances to his officers and his employees about this matter but didn't get any satisfactory answers .Also messages shows me...

DEAR SIR, i saw advertise of tikona 4g n applied for a connection on 4th nov 2015 at the time of installation i had several phone calls for installation i got a connection with user id [protected] and is registerd on my name Mr. Mohd.ASIF KHAN with plan of 750 on which i will get 4mbps speed thats what tikona promised BUT from d day of installation i never got that speed keep the speed aside the page which tikona set for login 1.254.254.254/...

I took connection on 20 june 2015 aftr 4/5 daes my area became non feasible they cancelled the connection.. As they were not able to provide the service... Now its 6 months they are not refunding my money worth Rs 4000/- i have called several times they say will give u in 90 days since no reply please do the needful action n help me.. Thanks...

Hi Team, I places disconnection request with tikona on 23/09/2015 over call which I followed up with email.After that I left the country for an assignment. Since then there is no of course usagebut they are billing me every month. I have written multiple emails to the recommended email ID which they are suppose to respond to within 72 hours. But they havent responded to any of my emails. With extreme difficulty when I was able to get...