Tikona Digital Networks Complaints & Reviews

Dear Tikona since 1 and half month i am using Tikona broad band service in Vijay nagar Indore. since the first day i am facing connectivity issuesl. from November 1st on wards i was unable to get the login page also. i have logged complaint in the service center on 17/11/2015. till date i didn't received any resolution nor proper support from tikona care. every alternate day from the day of installation i am calling the care for permanent...

Since the day one I have taken this connection its a torture for me . Unable to connect if e call up there customer care team what the say is scripted its the same if you speak to any person out there . Services engineer who visit to fix this issue they themselves ask to go for disconnection but still this people from customer services say its a thirty days procedure we cant disconnect either they provide services are my money back its a...

I am continuously facing the connectivity problem. When i have complained against connectivity problem in customer care then they are not taking it seriously. "THEY ONLY SAID THAT WE HAVE GENERATED THE REQUEST FOR YOUR PROBLEM AND OUR TECHNICAL TEAM WILL RESOLVED THIS ISSUE WITHIN 24 HOURS" But issues are not resolved. I have complaint this connectivity issue to customer care, almost every 2-3 days. "THEY ONLY SEND SMS TO MY REGISTERED...

I had tikona connection. When we shifted to another place in Pune I requested for a change of address request to tikona. After couple of days the tikona representative came to my new place and confirmed that tikona service was not available in there. Hence asked me to close the connection. So he provided a receipt and collected the device. After 2 months I am still receiving bills from tikona. Height is I have received a call from...

We have availed Tikona services since last 1 year and more. We have been complaining to the customer service support each and every day regarding the speed issues of the internet. Since DAY 1, I have not received full speed as per my plan. No engineer attends at our location, they just pick up the call, register the complain and forget about the promise of giving customwer satisfaction in real. I have 3 connections with Tikona and this is...

I have applied tikona broadband on 18.11.15 and the very same day executive came and installed the broadband but my id was not activated on that day and they have submitted two months advance rental and installation amount i.e, Rs. 2346/- through online from me and told will come on next day but they didnot came and not picking their mobiles. i am still following but my net is not started. i am suffering for the services for which i was told...

I am tired of complaints, but I don't want the Fraud people to Win.

Before we start of with the existing issue, please refer to the below website for the services the Tikona has provided us during the tenure:
https://www.consumercomplaints.intikona-please-withdraw-the-services-c1086687

As there was no response for that, i am raising a new complaint.

We have taken the connection around...

Tikona — False billing and harassment
On July 8th, 2015 I have installed Tikona broadband on the name of my spouse AHV Santhoshi and from very first day I am facing issues. Many times me and my family members called Customer care, response is only through IVRS and if connected these guys disconnected calls during discussion. On 9th July 2015, Tikona service providers made me pay 1481 rupees towards the bill for connection and...

Hi, My name is R.P Sharma and I am 63 old senior citizen. I have taken Tikona connection so that I can use internet and talk to my family members who are staying out of india. My connection got activated on 30 Oct 2015, since then its been not working properly. I have called to technical help desk 50 times and they are not able to help me. They disconnect my call and provide incorrect resolution. My device is been changed 4 times by...

Customer ID [protected] After facing a lot of technical issues and mental harassment I registered a disconnection request on 28 sept 2015.I have cleared all my billing amount upto date and now tikona is sending me fake bills even I paid them for that which I didn't use. They haven't took their rooftop device from my house even after approx two months. Totally harassing. Regards, Vikas [protected]...

I had requested Tikona to disconnect mine services after so many complaints for their improper network.
They never sent a single engineer to mine house to check the connection.
Finally I asked them to disconnect the connection.
I got the connection on 8th of July after paying Rs. 2130/- which has 2 month advance rental.
I did more than 10 complaints of the improper network but nobody attended.
Finally I...

Sir, This is to inform you I have discontinued tikona network service since may 2015 despite that I had to pay Bills for May and June. Now it is height of actrocity that today I got call from your advocate that you have to pay Rs. 1960/- within half an hour other legal suit would be filed. Now I want written assurance from you not to harass me. Use id [protected]...

There is literally no extent of cheap measures taken by Tikona to loot money from customers. Tikona sent some recovery agents to my address who looked like criminals, barged into the house to take the modem.

First of all we never bought any modem from Tikona. We have only one laptop for the usage of internet.

This fraud guy with names Santosh and Srinivas never picked up the phone post the intruding incident....

This is Siva Krishna Abburi my tikona user id is [protected] i have received calls from [protected], [protected], [protected] saying that they are going to file a legal case against me on delhi civil court due to non payment of bill 1409/- i have sent a mail to their customer support on 19th july 2015 requesting to terminate my service but they didn't responded at that time and sent repeatedly regarding same issue but they didn't responded...

I had already written to tikona more than 10 times and talked to customer care umpteen no. of times but didn't get my problems satisfactory addressed. There are many docket number against my complaints which you can very with online record. I request you to please go through the following email and initiate my refund as soon as possible. This is the last ditch-attempt before I explore legal options against tikona. Its unfortunate that...

I'm having connection issues since 11/Nov/2015. My internet isn't working and i suspect its because of a faulty Tikona device. My user id is [protected]. Whenever i'm calling customer care, they keep saying that they will resolve the problem in 24 hrs. On 15th Nov 2015, they told me that they have assigned an engineer visit to check the problem. The engineer haven't visited yet. Now whenever i'm calling that engineer,...

Hi, I have raised a request for disconnection, and customer care gave me the complain reg numbers its .[protected] in May 2015 and they told it will get disconnected with 24 hours. I have not used the internet service, and i have disconnected the cable and before raising a complain for disconnection . even now im getting bill for payment . and call from customer car for to pay the bill.. how and why should i pay if i have not...

Hello Sir/Madam, I would like to your notice, my Tikona Broadband internet connection (User ID [protected]), stop working from 9-Nov-2015. After that i complain for the same on 10-Nov-2015 (Complaint Number 1-[protected]) to your customer care no. (i.e. [protected]). They said it's major fault and will be resolved in next 24 hrs. Next day on (i.e. 11-Nov-2015) after 24 hrs when i tried to connect my Internet I get the same problem....

My consumer ID : [protected] Tikona is the worst internet service provider. I have raised a complaint for disconnection of the service on 28th of October. It not disconnected still. I am not at all able to use the service. I am not getting login page also. Even the engineer visited house and confirmed service will not be available here. Still i am getting bills. Please help me. Gowtham N G [protected]...

I bought a connection in Apr 2015 with advance payment of 3 months. But tikona raised a bill on 3 month itself. Also they started to harass with their automated calls for payment. I tired reaching their customer care by phone and email, but they never bothered to reply. Eventually i decided to get disconnected because of bad connection and their harassment for payment from day 1 of bill generation, so emailed them on July 6th before billing...