Claimed

Tikona Digital Networks Complaints & Reviews

3.4
Last updated Apr 11, 2024
Complaints 5782
Resolved
3611
Unresolved
2171
Quick Links
Statistics
Share
Contacts

File a complaint to Tikona Digital Networks

Having problems with Tikona Digital Networks?

File a complaint and get it resolved by Tikona Digital Networks customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Tikona Digital Networks
Customer Service Contacts

Tikona Digital Networks Phone Numbers

Toll free
1800 209 4276
210
329
Phone
+91 22 6174 9700
130
214
+91 22 4062 9629
39
165
+91 22 6119 1700
36
188

Tikona Digital Networks Website

Tikona Digital Networks Head Office Address

'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West)
Mumbai
Mumbai City District
Maharashtra
India
400078

Tikona Digital Networks reviews & complaints page 179

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
Tarun Kumar jangid
from Jaipur, Rajasthan
Report
Copy

About poor service provided by tikona networks

Address:Mumbai City, Maharashtra
Website:www.tikona.in

Hello Sir,
My name is Tarun Sharma.
My tikona acccount details as per given below.
User ID = [protected]
It's bad luck of mine that i am a consumer of your useless service. Useless in that way because on past 25th October i take a new connection of tikona Broadband and i am not satisfied with your service yet. My internet does not work properly. I call in tikona costumer support 30 to 40 times in 20 days but...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
I had requested for termination in the month of March 2015. But due to the customer care negligence who was not able to take my request nor had the patience to understand what im trying to say regarding the service they ignored/forgot to terminate which im not aware of. Again in the month of july i got bill saying outstanding of 1124 saying i paid that bill also so that i can close the connection completely without any issues. After all this...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
L
Leena Balwani
from Pune, Maharashtra
Report
Copy

Fraud company - not refunding the amount after disconnection

Address:Pune, Maharashtra, 411017
Website:www.tikona.in

Tikona is a fraud company and my internet services are not working since last 3 months and J Nair from Tikona also not responding properly. Each time I shoot email, I get revert that this will get completed within 72 hours and it never comes. Their engineers are not able to resolve the problem and they themselves asked to disconnect the same. Very annoying. Equipment are also collected by Tikona.
Consumer no.: [protected]
Name:...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
sri1965
from Chennai, Tamil Nadu
Report
Copy

A company that cheats the public

Address:Chennai, Tamil Nadu, 600041

I opted for a tikona connection and it worked only for 2-3 days. I submitted a disconnection request and they are not processing it. They collect 2 months in advance and I got fooled into this. now, i am not getting my refund. Please never take tikona service in india. they are a no 1 cheating company. They dont have proper persons working on the field. For connection they are fast as they take our money but once it is over, we are finished....
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
Address:Ahmedabad, Gujarat, 382350

Tiket id 1-[protected], generated by Bhakti, generated Date: 14th Nov 2015. Issue is :- getting frequent disconnection problem. i am facing this problem since 20 days. before this ticket i raised too many tickets but not getting resolution. so on 14th i raised new ticket and i mentioned that if you assign engineer with my location then keep with him laptop so we are sure where is issue occurs. and tikona guy ( Bhakti) agree with me. on...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
R
Ramesh Kumar Thiyagarajan
from Gurgaon, Haryana
Report
Copy

Terminate my connection

Address:Chennai, Tamil Nadu

I was raised a request to terminate my tikona broadband connection on 10th october 2015, it's been 35 days, it's still not yest disconnected, whenever i am calling tikona customer care regarding this, they saying it will be done as soon as possible, but this is insane madenes, it's been 35 days why it is not terminated, in the mean time i have paid one month bill without using the service, i cannot wait any more terminate my...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
sachin772
from Pune, Maharashtra
Report
Copy

Billing harassment

Address:Pune, Maharashtra, 411045
Website:www.tikona.in

HELLO, my name is Sachin.D. my tikona id - [protected], i had been using tikona broadband since 2014, been paying every bill, when i used the net promptly, but had delay when i was not in pune, so, the issue is, i called up tikona care that if you can keep my net on hold as i was about to leave pune for some while, i requested for one and half month of safe custody that is may 2014 and half month of june. but he said one full month can...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
C
Customer A
from Bengaluru, Karnataka
Report
Copy

Threatens me by legal notice

Address:Bangalore, Karnataka, 560077
Website:www.tikona.in

UserID: [protected]

I have sent a mail to disconnect my service on 09/July/2015 by mail. Even I enquired the customer care on the pending amount. They said amount ~Rs.100/-

But I got a mail from Tikona on September 22 asking me to pay Rs.1268/- and I got a call from a call centre on 16/November/2015 claiming to be a lawyer threatening me to pay 3200/- before 4 PM or else they will file a case against me in the...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
I
Ikbhal Basha Shaik
from Noida, Uttar Pradesh
Report
Copy

Harasement call on pay bill for unsed months even after cancel internet request

Address:560068

Hi, My name is Shaik ikbhal Basha, I was tikona broad band internet connection. Subscriber ID : [protected] I was shifting my house. Hence i called on customer care, intimate to cancel the my broad band connection. They take my request. Later consequently i was getting bill which i was not used. later customer care followed on mobile to pay money. I intimated the same that i was already raised request, i did not used for 2 months...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
ajitmht
from Gurgaon, Haryana
Report
Copy

Tikona broadband dis-connection problem (withdraw problem)

Address:110044
Website:TIKONA.IN

Dear sir i am also facing tikona dis-connection. Had sent the notice in writing from registered email but these bastered continued the service in hope that the customer will come back and will not disconnect. They raised the second bill by adding previous month bill and now say that first pay then will disconnect your connection. A big fraud company. When a tikona company can give connection in a day then why not they can withdraw service...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
R
rajendrakumarl
from Puducherry, Puducherry
Report
Copy

Non provision of broadband service after receiving payment.

Address:Chennai, Tamil Nadu, 600107
Website:www.selfcare.tikona.in

Sir, i, L.Rajendrakumar, resident of Chennai, got connection from Tikona digital networks on[protected] and paid the subscription amount of Rs. 2796/ for two months to avail broadband of 50 GB per month @ Rs. 850/- per month. Till now the company doesnot provided the service.I have made many phone calls to customer care of Tikona. No response for my complaint.None of the service engineer are responding after receiving the money. My...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
ksamir
from Gurgaon, Haryana
Report
Copy

Don't Trust on Tikona Broadband service.

Address:411033
Website:www.tikona.com

Hi All, Raised complain to close Tikona Broadband connection(user id:[protected]), don't why they are forcing me to continue their service. One of the worst server i ever seen in Pune. Guys, Please don't trust on tikona. They will commit you many things but you will not able to reach Technical Team even though you will wait 15min on phone. Be careful of tikona service. Can any one help me to raise complain with TRAI department....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
C
connectsachit
from Noida, Uttar Pradesh
Report
Copy

Frequent disconnection problem

Address:Mumbai City, Maharashtra, 110088
Website:tikona.in

It has been 3 months since I purchased this connection . I am facing frequent disconnection problem. Sometimes I am downloading a file and it gets disconnected which in turns waste my Data also. Many times it keeps disconnected for 4-8 hours. In November, it has been disconnected for 6-8 hours 6-7 times. It remained disconnected for 12 hours or even complete day . When it comes to Waiver. They will register a complaint that no waiver...
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
R
Rakesh Kumar721
from Noida, Uttar Pradesh
Report
Copy

NO services

Address:Gurgaon, Haryana, 122001
Website:login.tikona.in/userportal/newlogin.do?phone=0

I have purchased tikona broad and this month Now this is my daily routine work to call customer care for internet connection.I have called many time in customer care number but they are not giving any proper resolution. I am very frustrated now what to do.They charged 2000rs and now i am not able no conncet internet after 15 days. Please help me & i recommend not to go with Tikona service they are fraud comapany. USER ID: [protected] RAKESH...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Sweta_kumari
from Mumbai, Maharashtra
Report
Copy

Customer care is not responding well, pathetic service

Address:Pune, Maharashtra, 411057
Website:www.tikona.in

I am using tikona internet, everytime i am facing regrading network or adaptor problem, or speed issue. But the way tikona treats their customer is very very awful.This time I am facing some technical issue, for that engineer is assigned by them. As per stated by them issue should be resolved within 24 hours, but now its more than 2 days no engineer came to fix the issue. And they are not resonding my call, they put their call in busy mode. User...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mani23
from Gurgaon, Haryana
Report
Copy

Legal action call from tikona

Address:411027
Website:tikona.in

Today I received a call from a person calling, himself an advocate, on behalf of tikona. He told me that Tikona is planning to take a legal action against me as I have not paid a bill of 21, 000 something. He told me to pay it within half an hour.

I tried to call customer care but I got an automated answer that I will be contacted back in 48 hours.

I got my connection disconnected in June-July 2015 and was...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
S
Senthil81
from Vadodara, Gujarat
Report
Copy

No signal is available (internet not working) & cheating in

Address:Chennai, Tamil Nadu, 600021
Website:www.tikona.in

My name is Senthilvel & my No. IS [protected]. I called TIKONA Salesmen Kiruba ([protected]) for new internet connection. They sent kannan for installation on 29 Sep 2015 and they ask me deposit Rs. 2280/- 2 months freepack (750 Scheme). They told me you didnot pay any amount for 2 months from date of Installation and I given Cash amount Rs. 2280 on 29 Sep 2015. They have not given any receipt for payment. When they ask they reply me they are...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
dilipzi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

In spite of disconnection - threaten call for legal action - it's really frustrating

Address:560036

Hi, my Self Dilip, was having connection from Tikona broadband Tikona broadband User ID: [protected] . Due to my travel I asked for disconnection and cleared all the dues till my uses .Over phone communication they confirmed for disconnection and no dues several times (please check the recorded calls ) . I wanted the same over mail, so sent them mail for this regards but they never revert on it .For two months they harassed me with several...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
Address:Vadodara, Gujarat, 390011
Website:www.tikona.in

On 8th April 2015 Tikona Engineer took Rs. 4950 advance payment and promised to give 2mbps uninterrupted wireless service at my residence in Manjalpur Vadodara. Customer ID NO [protected]. After making several complaints connection speed was never achieved...because their tower was far away. ( provided infeasible connection.)

On 10 Sept 2015 I gave disconnection notice...but still the bills are sent to me.
on 12th Nov...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
srikanth20thapr
from Vijayawada, Andhra Pradesh
Report
Copy

Filthy language

Address:Hyderabad, Andhra Pradesh, 500056
Website:www.tikona.in

Hello Team, I am srikanth from Hyderabad, I was using Tikona Broadband services, for last 2 year, I did not like Tikona services is not giving good services and I asked to cancel the connection many times, they have not deactivated the connection nor they replied to my email. Now I am getting calls from Tikona today ( [protected] and last week I got a call from them number starts with 92 ) Today they called me and saying they will...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy