Tikona — Broadband and wifi speed

meet kadam

Address:	400095
Website:	www.tikona.in

I am from malad west mumbai I have installed tikona wifi conection at last month and the promise us of 2mbps speed as a limit then after we can get 512kbps unlimited. The problem is from the instalation i m using only mobiles on wifi and still i am geting only 260 to 280kbps speed.. for this i have complain there customer support but they only told me we alredy solve the problem or we working on it then the drop me a msg o[censored]r complaint is aolve but still we get only 260 180 kbps speed..

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Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Meet,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKDE1765 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care

Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Meet,

This is a gentle reminder to follow-up on your concern listed on Dec 14, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKDE1765 in the subject line.

Regards,
Tikona Care

Tikona Digital Networks Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Meet,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care