Tikona Digital Networks Complaints & Reviews

Hello, I took an internet connection from tikona broadband service provider for 6 months (JAN 2015 - JUN 2015) in Surat, Gujarat. After 6 months I told them more then 10 times to delete/disconnect my account as I was shifting to Pune, Maharastra for Job. They say that your query will be forwarded and in 2 days our executive will come take the modem device. But nobody comes and they keep on generating bills every next month even I don't...

User ID is [protected] and i have closed the connection some 3-4 months ago. and paid all the dues on Nov 2015 as told by your executive and intimated them by a mail as follows:- Hi Team, Attaching pymt confirmation bill and reuest you to:- 1. Send me NOC 2. Disconnect the service 2. Remove me from your mailer preferences Expecting the actions and response soon. This is the online request number is 1-[protected]. Till...

I have initiated cancellation process by 17-Jun and my customer number is [protected]. Its been 6months+ but still there was no response and refund is also not been processed....

Today I received a call from a person calling, himself an advocate, on behalf of tikona. He told me that Tikona is planning to take a legal action against me as I have not paid a bill . He told me to pay it within half an hour. I tried to call customer care but I got an automated answer that I will be contacted back in 48 hours. They have sent me a bill of 1500 against failure to surrender the rooftop device but I have returned the...

My Tikona Account no. [protected] they take bill in advance and i had paid on 6/8/15 for the duration 26July-25August with following details:- BAN :[protected] Payment Amount (Rs): 570 Payment Date :[protected] Payment ID :1-[protected] Transaction ID* :[protected]TPC[protected] Payment status :SUCCESS their executive has already collected CPE /Modem and all accessories in working condition. I had given cancellation request on...

I have stopped using my connection long back and i have asked tikona to close my account still they are generating bill.. And sending it to my email.. My service id is [protected] Please collext your equipment back and close my connection....

I was using Tikona networks and my id is:[protected]. For this mentioned id I have asked the service provider to Close the connection, which is not yet done. Because of which i received amount of 2090. I request you to please close the connection asap. And also to take care of the fraud calls that we receive from tikona. The calls threaten us for casing in court.Extra bill amount is generated because the connection is not closed as per the...

Hello, I'm Rudra & I've been using Tikona connection from last 1 year. They were providing very worst service & internet was not working so I gave complaint to disconnect my account ([protected]) on 23-Aug-2015. After that I called them so many times to disconnect it but they kept saying you will receive 5 calls to from disconnection department of Tikona for this and still if you don't want to go ahead with our connection then it will...

Dear Sir, It is almost 4-5 months Back. I have close my tikona connection company has taken all the equipment back. But after all this. Suddenly today i girl (Shivani) - [protected] from Delhi made a call to me. Threatened about the outstanding amount. I have been charged extra amount after this crab services provided by them. Tikona ID - [protected] Name - Hitesh Nariya Thanks & Regards Hitesh Nariya PA To HS (Sumitra Mahajan) [protected]...

Hi, I have been using Tikona Broadband services and my USER ID : [protected]. Since the month of June, i have been facing issues with my internet connection and i had decided to change my ISP. Hence i called up Tikona Customer care by August 1'st week and asked them to cancel my connection effective immediate. I had received the bill dated 26/7/2015 and the bill period is From 26-Jul-2015 to 25-Aug-2015. Though i had not utilised the...

Hi, My User ID : [protected] Ankur : [protected] even after the confirmation from their side that my connection will be discontinued in 22 June 2014 they charged me some 1985 amount now the bill amount has been raised to 2245. I have paid the advance payment for 3600 to them already. They have generated the fake bills, I am not using their connection and how they can generate the bill then...

I am customer of Tikona Internet.For every month at least 20 days will not get proper continuous connection.When i called to support center, response we have taken your request issue will be resolved in 24 hours.I dont know how many 24 hrs passed with out any resolution.I[censored]nable to provide continuous support or connectivity please inform to users saying that we are not able to provide support and switch to new other connection instead of...

The installation engineer cheated me saying that my home is with in the range of the tower. However after 40-50 calls to customer care and 10 engineer visits (all this in 2 months) finally, the area manager declared that the area is not feasible for a connection. I am asking for installation refund and the company stopped replying. During the 2 months it is colossal waste of my time talking to all the useless customer service representatives...

Dear Tikona, My customer id with you is [protected]. Since last couple of months, it's getting difficult to use your internet, as it gets connected and disconnected on its own and at any point of time. It has become quite frequent and has increased my frustration level to take a decision of opting for another service provider. Over and above that, your toll free number and technical support numbers are of no use as it also gets disconnected...

Plan was of 500 GB for 2 yrs Used about 40 GB. due to frequent case the people in the help center told that they give refund dats y we agreed for disconnection Now they are denying and not giving refund as well as disconnected the services...

MY internet is not working from last 5-6 days. I have already complained lot of times to customer care. EACH and every time customer care says we are escalating technician for you but as usual on technician visited till now. One engineer assigned to our place but he not visited till now. I got a message on 30 dec 2015: Service request 1-[protected], User ID [protected] assigned to DEVESH KUMAR BHAKTA-[protected]. Whenever i call him he says...

Sir this is prasad, recently i took this service 10 days back, in that service i opted to 4 mbps but they are serving not even 1mbps, but 0.5 mbps gently.And one more thing is with their customer service they are not bothering to put call on hold for 8 min, finally cuttingoff with out answering, worest service i ever see....

Hi Sir, I was using Tikona broadband service from Dec 2014 and was regularly paying all bills. But after few months I was facing the network issue and raised many complaints. Their representative came and check for the connectivity and they told me that due to congestion, they will not provide me the connectivity and asked me to disconnect it. So I have raised the request to disconnect my account and as per the request I received disconnection...

Hi, My service id is [protected]. And disconnection request no:-1-[protected]. After repeated calls to customer care am still not able to get the service disconnected. I moving out of my current location and want to disconnect the service. Instead of disconnection customer care executives are forcing to transfer the accounts. Please confirm the DUE amount so I can pay that and please get the service disconnected. Thanks, Amit...

Dear Concern, We are getting call from tikona by saying that i am calling from tis hazari court and tikona has file a legal notice against you for payment of service which we not used and what we used we paid for it.they later they never provided us service then how can those people charge bill to us.even though they are threatening to us for the same. Kindly tikona focus on your service better to retain your customer not by threatening...