Tikona Digital Networks Complaints & Reviews

I have discontinued my tikona braodband connection cleary telling on customer service. After 4 months of discontinuation i got a bill generated on my name ?? How if its outstanding amount why it is not generated on very next month No intimation on mobile phone on the same. All of sudden i got call from lady pretending to be lawyer that i need to pay amount right away otherwise case will be file against me. There are lots of similer...

Hi Its been more than a week I am not able to get the Broadband issue by Tikona Costumer care, its been really shameful how the customers are treated by the tikona Broadband From past one week I am calling & following it up everyday however every day they just repeat the same script & dont understand the response every time I call they ask me to reboot the system & switch it on again on safe mode, then to try with LAN Cable if wifi not...

I was Tikona consumer have paid all service bills as per scheduled in the month of September i faced connectivity issues which remains as it is. In October 2015 have raised many requests for service disconnection raised 1-[protected], 1-[protected] but nobody responded professionally. Now started receiving calls to make payment for the services never received....

Details of the Staff member who misbehaved: Name: Mr. Akhil Tyagi Designation: Coordinator or Team Leader at Tikona office, Address- A-83, Ground Floor, Okhla Phase-2, Okhla Industrial Area, New Delhi, Delhi Details of Misbehaviour- 1) Made fun of my Surname by passing lewd comment/abuse about it in Hindi 2) Actually threatened to see me "outside" and set me straight(mai tujhe bahar dekhta hoon) 3) Rudely behaved by passing comments such...

Tikona is the worst Internet service provider. I have been complaining them from last one week but nobody care about customer's issues. I'm not getting connectivity and have been calling them everyday but nothing been done so far from their side. This is disgusting either they should resolve my issue or I'll seek consumer court help. I have already spoken to Mr. Amit Sinha in consumer court and he suggested me to file a complain. I'm waiting...

Right from the second day after taking new connection I an.unable to connect to the internet. The customer care keeps giving me assurities that an engineer would cone but no one shows up and the number they provide me does not have anyone on the other side to answer the call. I took the connection because i wanted yo.work.from home due to medical reasons. N now the entire week is wasted and I am just working on my cell. Very poor follow up...

Hi, This is really sad to see we still have ISP's who promise to provide continuous connectivity for 24*7 but they are not even capable to provide 2hrs connectivity service. this has been happening from the day 1 lodged lot of complains to their so called unprofessional contact centers but never got permanent solution to my issues. Even tried to contact the nodal officer through mails and phone but as expected no response from honorable...

I was one of the premium customer of Tikona, Customer iD: [protected], I used this connection for an year and then disconnected as I was moving to different city, I have paid all the outstanding bills returned all the devices, everything and then their Adocate calls me claining that there is outstanding amount of 2883 rs is pending with me and I need to pay this immediately otherwise they will put up the case in court. So, I have paid the...

Customer ID: [protected] and paid 6 months at once as 7500 on 2nd of Dec 2015. From the day one facing the connection issues and gave a number of complaints and it will be solved for 2 mins and again the internet will disconnect. If again tried to call the customer care they wont lift the call. waited for 30 mins and disconnected. Location: Bangalore, My Contact : [protected]@gmail.com...

Hi My name is Aditya Tripathi my tikona id is [protected] I have already made request to close my connection many times but nobody is ready to close my connection and response is very poor from the first day when I took this connection. Several complaints have been made for the same reason. If you submit the complaints in their website, first it will be approved and then the comments will be visible to public :)...

Hi, Following is my UserID: [protected]. I got my connection on 21/11/2015 and it worked only on that day. So, from 22/11/2015 my internet is not working and I found that it is not generating any IP address. I have logged so many complaint and it is not solved as of today. Their was a engineer visit on 02/12/2015 but nothing has happened. So, I request you that I need to withdraw/close my connection . Please, do the needful and...

Dear Admin, I have taken a Tikona Internet connection (4 MBPS) with below details- Date Of Connection : 29 Oct 2015 User ID: [protected] Amount Paid to Tikona : 2250 INR After getting connection, downtime starts in every 5 minutes and logged many complaints. Even in one day, I called his engineer 10-15 times which is provided by Tikona Customer care to resolve my problem but there was not proper solution. SO entire things...

My name is Sushant M (Tikona id:[protected]).I have been using tikona broadband. The services was very poor. I asked for the termination of the connection and that time i was urgently shift to another state, I had requested to terminate tikona connection in the month of Nov’2015 but they did not terminate the connection .I called many times but they had not any responses. And finally i shifted from this place.Every day I am getting phone...

Tikona has charged an amount of Rs 854 for the service which has not been used by me. Also request for the service disconnection was raised months ago. Even though the company charged false due amount for my name and registered a case in court. Although I have cleared the due amount as stated by the company bu t i am not sure if the same would be repeated again. The company is too bad follows illegal ways to just fear their customers...

Hello As per telephonic communication with Mr. Aman in Tikona customer care we got disconnection and your engineer came within 24 hour to collect your device from our office. following are the details or messages which we do in past for complains which we face till that date we take internet connection of Tikona. Hello Sir / Medam We having problems in your internet connection till that date we are joining it. every time the...

I have registered to disconnect my connection after so many complains of poor service. but they are not confirming they are calling and keeping me on hold by saying the all of our executives are busy, I continue waiting to connect but they are disconnecting without connecting to any one. I doubt that they are adjusting my excess money by delaying the time. My Tikona ID is [protected]...

Tikona is very good but their service in chennai ( braodway ) is worst ! Every week twice the whole area faces the problem. No internet access it shows twice in a week ! No reply to our emails and lines are busy, and this it has crossed all the limits. It is not working from past 5 days in our area alone where other areas it is working perfectly ! We all together have given complaint to change the server / tower which eva is in muthunaichek...

Hello All, I stay in Rajarajeshwari nagar(RR Nagar) area in Bangalore and needed a broadband connection for official as well as personal usage. On doing some research I came to know there are not many broadband options in RR nagar and based on a colleagues good review I opted for TIKONA 35 GB 4MBPS plan. The installation and everything was very quick however the problem started after usage for 5 months, I never got the proper browsing...

User id-[protected] On 06- Nov-2015 i had paid already my due as per my i.d. showing i.e.1385/- nd returned the device as per rules on 08-nov-2015...but still some lawyer iz callng nd threatng me of legal proceedings nd asking me to pay 1985/- more. After tht I contacted custmr care..they told me to pay rs.688/- I don't understand why should i pay ...?? i hadn't used my connection since 05-August...still bills r generating ... worst service...

Hi All, I have been using Tikona boradband service over 4 years and so far their services average. Since, 27th Nov. 2015, I am not able to use ISP, I formally logged my complaints with them and it took 48 hours to send them site engineer to resolve issue. He did fix it for while and 5 hours later, I had same issue. I raised complaints with them again and again but no resolution till 3 December. On horrible note, they needed 24 hrs to...