Tikona Digital Networks Complaints & Reviews

Hi - I got the broadband connection on 2nd Nov 2015, Since that day I have not use the internet services for single minute and already paid Rs 2300 which include 2 month advance rental and Installation charges.. After multiple complaints on Customer Care, Emails and Social Networking site . My Issue has not been resolved till date and now they are not refunding my money back Pls Suggest whom to reach out for this Issue and they are...

Hi Sir My tikkona user id is [protected]. I installed their service months ago by giving two months advance payment. But there was not a single day this internet worked perfectly. I put about 7-8 complaints per month and was given same response that server issue, tower issue or hub issue.. Later I asked for refund of my money, they asked some time and promised me issue will be fixed. After two months I told them to disconnect my connection...

Hi, i am frustrated customer of tikona, internet service is good, but no company management, i have recharged the service on 30th November, yet no service, they give false commitment that the service will start in 24 hours, but it doesnt, the reason of my fustration is, computer work from home is my living, its my bread and butter, however inspite of calling these people several times, they give all differenr reason, and one said to me...

I had request to close my Tikona broadband USer ID [protected] on 6th Sept 2015 for because of relocation to other city. I was told that request will be processed but it never happened so far. I am constantly getting SMS/Call/Email for payment reminder and bill keeps on increasing in spite of me not using it at all since I raised the disconnection request. I am being mental tortured with constant payment reminders (multiple SMS come in a day...

My Tikona Account UID: is [protected]. I had requested for disconnection on the 11th of August, 2015. I have not been able to log in since 7th of August, 2015. Tikona Customer care had called and said that they will resolve the issue but nobody has made any effort beyond talking over the phone. I have had no visit from the technical team, no engineer has visited me and I have repeatedly told the customer care personnel to disconnect my...

We are using tikona broad band.Our plan is of 4 MBPS up to 9GB worth of 1700 rs per month.but from last month we are not getting proper browser as well as downloading speed. But From last week it is too bad. We are getting near about 50 kbps.we rasistard complaint 4 times in last week but nathing work....

I took a 4 Mbps connection on 12 November after paying Rs 2300. Since then, the service has been very poor and customer care is also a farce. I have been applying for cancellation and refund of my hard earned money since a week but in vain. This breach of trust and poor redressal have frustated me for days. Please help me out and cancel my subscription as early as possible. User id [protected]...

I had request to close my Tikona broadband on 3rd Oct. I was told that request will be processed but it never happened so far. I am constantly getting SMS/Call/Email for payment reminder and bill keeps on increasing in spite of me not using it at all since I raised the disconnection request. I am being mental tortured with constant payment reminders (multiple SMS come in a day as well as call and emails). My disconnection request is...

I am a customer of Tikona since last 3 years . ID -[protected]. Because of good services in the past I am still using your service but 5 days back my internet stopped working . I called up your technical support team who told me that the issue will be resolved within 24 hours and if not then they'll send an engineer to resolve the issue . I got an SMS saying that we have planned an enginner visit and the details of the engineer will be sent...

I have alerady informed to customer call executive for suspension of my tikona account [protected] on[protected].

For the same Tikona executive Mr. Jayesh visited my location for disconnecting on[protected], hence there after no use made in this account.

then also i receive many calls and emails for the same and every time I had replied that I have no connection to use and why should I pay without using anything.br...

I write several emails in regard to my complaint to below ID’s [protected]@tikona.in, j.[protected]@tikona.in, [protected]@tikonacare.in Whenever I write any complaint mail to the J. Nair or there customer care id, in return I get a reply that the issue has been soughed out, but the issue still persists. Every time I call to the customer care they assure me that refund process is going on will update you soon and started generating monthly bills...

I've been registering complaints for poor internet services and finally decided to close the close the internet service on 16th Nov 2015. This was informed to the company by mail as well as by phone to customer care. I was told that it will take 30 days to close the account and a waiver for what I've not used. On 1/12/2015, I received a new bill from Tikona for the period of 26/11/2015 to 25/12/2015, I don't understand when I requested for...

Dear Sir / Madam I am Vikas Aswani from Indore. My Tikona user Id is [protected]. When I got new Tikona internet connection, I was very happy for few days, but after some time I suffered badly. Every day I have to call Tikona customer care, for slow internet, or sometime net was not working up to 3 to 4 days. Every time Tikona team was apologizing and giving excuses that, some problem in tower. I saw this situation and I became very disappointed,...

Hi, I subscribed for 4mbps plan with the name of Mr Waquar Anwar (Customer ID: [protected]). On 19th or 20th (don't remember exact date) I got disconnected from the internet and when I called up customer support, they asked me to wait for 24 hours but I got the connection back on 23rd of November 2015 around 11am but the next day on 24th Nov it got disconnected again around at 11am and since then it didn't work for a single minute....

Sir i thought complaining here might slove my issues but its seems its worthless doing so becoz depsite of complaining my issues were never solved and now again a new issue. sir i installed tikona on 4th nov 2015 as there tecnician said that there router and 1 mont bill will cost 1710 so i paid it on that day only but now i got a mail of tikona saying i hav a due amount of 616 if i got insatllation on 4th nov my bill should be regenrated...

Hello, my name is sachin, my tikona id- [protected], as per the billing harrasment complaint, and the final billing settlement, i have paid the bill which was payable. and nothing is left, i had already requested for the termination of the connection, Above all of the requests, complaints and calls to tikona, finally the generated another bill again!! on 26th of nov. i already tried calling, almost more than 40 times! none, none of then...

Support team from Tikona never responds over the mail.

I have mailed them to disconnect the service September 28, 2015 and there was no response from them and finally one day over the phone one of the support person agreed that they will disconnect the service and the date of termination for the service is November 10, 2015.

As per the discussion with them they do not want us to connect the device for 15 days...

The internet service provider company name called tikona is providing one of the worst services for me. Its been two months(8 weeks) with they providing me internet service and there was no internet connection for me for almost 5 weeks. They say its 3G but i doubt on their speed. 2G speed is better than their speed. I have complained many times to their customer care number [protected], but the response is zero and they are not worried about...

Dear Team, I have raised a complaint on 19th Nov that there are few websites which are not opening and very critical for me as they are my business related websites. I have called on you support number so many times and all the time i have not got any solution. they only just giving the timeline next day and next day. request you please look into the same as there is business loose because of this....

1. You never get the speed promised and get frequent disconnection of internet. 2. If you have taken a little bigger plan and it is remaining till the end of your next billing cycle, they will change your password without even informing you and you will not get connection until your next billing cycle. 3. Don't ever think of customer care support. They are just trained to say “ turn off your modem and turn it again” 4. In case you...