Tikona Digital Networks Complaints & Reviews

TIKONA CARE This is bring to your notice that, I had complained for several times and brought to your notice that the following things are happening at my end while using Tikona Broadband. 1) After the complete usage of data, I had opted for 1GB top-up, but I was given only 99mb data to used with the speed of 4MBPS. This has happened in the month of Sep-Oct2015. I feel that there is a cheating done with me. After this I was told to...

Name : Ganesh Kumar E My User Id : [protected] Mobile # : [protected] Place : Chennai, Dear Sir, I have already disconnected the connection on July 2015 and I have settled everything, my last payment amount was RS 912, After payment only Tikona people arranged for an engineer to collect the device which has been done already. Last month I have received a legal call from delhi stating that I have outstanding balance which I have...

Hi, A request to stop broadband services of Tikona (User ID: [protected]) was logged on 17th Jul(ID 1-[protected]) to call center.This has not been resolved till now even after multiple communications via mails/calls. I've made the payment initially based on the usage even after this request was raised as I was hoping it to be better. The turn around time for disconnection was 16 - 18 days as mentioned on the mail I got from Tikona...

After hearing that tikona used to loot money from consumer by not disconnecting broadband properly, I submitted the request 10days before my bill date. I submitted on 28/12/15 for disconnection. Request no : 1-[protected]. I even sent an email copy for this to [protected]@tikona.in but still no response from them. I am moving out of chennai on Jan 3rd 2016. Incase my request didnt get processed, I shouldnt be tortured in future by making...

I am tikona broadband user from Chennai my user id [protected] tikona providing very bad internet service The Internet connectivity is extremely poor and i have to give minimum 2-4 calls to reach out your call centre team and still there is no help in restoring the connectivity... This is unbelievably substandard service !! However, you are very prompt in collecting the monthly bills. Please resolve the issue immediately...

I have been sending mails again and again to terminate the service, but there is no response from the company at all. More over they're sending bill every month. I have stopped using the broadband service a month ago. Please help me out in this....

Cust Id: [protected] Had been using this connection for 3years till May 2015. Around end April I called the customer care and requested for a disconnections as I was moving house. The CCE advised that I should go for a transfer request and continue the connection at new place. Since the society I was moving to had fixed vendors allowed to service the society I apprised the CCE of the same and re requested to take a disconnection request....

Tikona Wifi speed is always been good to me. My connection is reliable and fast with only a few outages. The only times I've had to call customer service are when I wanted to upgrade my connection and their customer team support were really helpful. I've never used their other service so I can't speak for that, but their Wifi service is great....

Tikona Account UID: [protected] Hello, I gave a request to Tikona in the first week of September 2015 to discontinue my internet connection from 24 September 2015 but Tikona did not do disconnect my line. As per TRAI rules, it should be done with within 7 days after receiving request disconnection request: http://trai.gov.in/Content/faq_subcat_details/74_1_1.aspx#D_175 I am also getting many automated calls / SMS from you to pay...

I got the Tikona Broadband connection in the month of August-15. I paid 3 month advance. It worked for few days and then I started facing issue to an extent that I was not able to use the internet. Hence I decided to terminated the connection. I raised the request of termination at the start of of Sep-15. Since then their customer care has calling for confirmation and finally it got disconnected in the month of Dec-15. Now they have...

User Id : [protected] I requested in July 2015 to Tikona through mail and calls to disconnect connection but they are sending me bill every month. I got a call from Delhi Court(fake Tikona representative) harassing me by threatening consequences in the name of court. I got bill for december today. On verge of crying. Please Help....

I have raised a request for a plan change on 19th Nov 2015 and till today my plan is not changed. every time I call the customer care one regular answer wait for the feasibility test and how long I should wait?...

Despite multiple followups on email and call I have still not got disconnection request completed nor I have got refund as per the executive on call on various times mentioned that I will get it through cheque. I did repeatedly mentioned my concerns over the phone and requested to get the disconnection done but depite all harrassment I am unable to get this done and get my refund processed. It's been almost 2 months now I am waiting for...

I have purchased 6 Mbps plans for 230 GB, they have charge payment as per the plan but they sent fake speed not more the. 100 Kbps They charge for 6 Mbps plan and give speed of 100 Kbps The open cheating with consumers...

...Tikona is a fraud company... ...harassed by tikona digital network... All my kwown people and friend, i suggest you please never use tikona in your entire life...if you have plz disconnect with a email response they practice criminal activities to collect money the incident June 25 2015 i make disconnection request to tikona and cleared all the due amount and get the clarification from there side . but in oct month i got 1 call from...

I have been using Tikona broadband from last 2 years and never been satisfied with their Internet service. The Internet speed was fine initially but after few month of proper service, I never got constant and agreed internet speed. Because of nature of my work, i was not using Internet often. But now I have to use it daily and I am facing lots of issues with Internet connection. Connection disconnects often. Roughly after every 15 mins...

My connection id [protected] my speed problem not solve and I requested for disconnection but till date my problem not solve . So pls fast action on my complaint .. Pankaj Bhati Indore(mp) [protected]...

I have repeatedly called to tikona customer care and mailed them several times still they are sending me bills every month and they are not closing my account. and now they are calling me from delhi and warning me for court summon. help in this case. I m willing to pay as per my usage but not of the exceeding 3 months....

Dear sir/madam Myuser id is [protected] I am no longer interested to continue Tikona service I request Tikona team terminate connection with immediate effect Tikona team always failing to meet minimum expectations of customer like me. But they neither disconnected nor provided proper service but I will get bills at month end....

I terminated my Tikona connection because of poor service. I was suppose to get the refund from Tikona. Same mail was dropped by them but nothing happened further. I haven't taken any modem from them. Also the cost of wire was taken as part of installation charges. So I do not have pending on my side. account number:[protected] Date of incident: 1-JULY-2015 Also mail has statement "Also note if you will not receive any call for CPE...