Tikona — Broadband not disconnected even after numerous reminders and 2nd Bill Sent!! | |||
Hi, I logged a complain to disconnect my Tikona on 25th May- reference #: 1-[protected] Amrita Singh the rep. Now instead of disconnecting my connection you guys continued my connection and even after reminding that you NEED to remove the Device from my roof top as my house has been sold(to your customer care reps)...seems like you guys gave a about this complain and closed it!! FYI.. New location is NOT AT ALL catching your tower signals Feedback from your field reps!! SO why the HELL have you not disconnected the connection and sent me another bill even though I did not use it at ALL !! Please resolve this matter ASAP...my cell phone number is: [protected]. My customer id is:[protected] Was this information helpful? | |||
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Tikona Digital Networks customer support has been notified about the posted complaint. | |||
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+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Jun 10, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care