Tikona Digital Networks Complaints & Reviews

User id. [protected] I am facing internet connectivity problem since last 15 days. Inspite of raising many times to tikona technical team still they have not resolved the problem. I have the complaint number 1-[protected] ... I am so fed up I want refund for 15 days and the los. I have to bear in my day to day activity....

This is to let you know that i have been receiving calls from civil court ( name:- Ishita Goenka). Not only me, many peoples are complaining about the same harassing calls from Tikona. I'm a lawyer myself, I have fulll proofs that all these calls are from tikona customer cares only. A small request from my side:- Don't play the dirty game with customers!! Or else get ready for serious (damn serious) case. Thanking You :)...

Please address the following concerns at earliest: 1) My connection had been down all of Saturday night ( till today Morning ), please monitor the logs and take necessary steps to prevent this in future. 2) Please see attached herewith, the speed results from Tikona site, my speed has been very erratic ( bouncing between 1.5 and 4 Mbps ), kindly address at earliest. Thanks Gautam UserId: [protected]...

dear tikona, RIDICILOUS HIGH LATENCY DUE TO WHICH SPEED BECOMING SLOW N PROBLEM ON CONNECTIVITY... .its being very ridiculous n disturbing ...very poor service form tikona... not expected. this.screenshot attached...will request to do correction...as early as possible... if possible send good engineer to my home...facing very week n so ... id: [protected] acc name: pradip ghosh...

I am having Rs.750 plan Id [protected], from 7 May 2015 billing day speed has reduced, given complaint but of no use, again given complaint on 15 May 15 called on 16 may 15, 4 times no response, regarding bill I got SMS, no email of bill. Kindly sort out the problem...

Hello CustomerCare, This is ref with the excess (4158.00 Rs) amount which have been done on 14 APRIL 2015 using online gateway (Icici Bank) Please be informed new installation has been done on 14 APRIL 2015 with the below said details and payment has been done 3 times and the amount was (2079*3= 6237) transferred to your beneficiary account due to some technical page error from Tikona end. Y’day I have confirmed the same from...

The service may be good intermittently. But the experience is worst and I would highly recommend people NOT to take a Tikona connection. Spineless bunch of people trying to run a company who are absolutely deaf and dumb when it comes to customer grievances and providing a solution. There is no one, absolutely no one in the senior management who you can talk to fix your issues Emailed j.[protected]@tikona.in. I got a read receipt but whoever...

Consumer ID [protected] Shashi Kant Pandey. I subscribed Tikona's Broadband services with Plan of 4mbps for 30GB later 512kbps (secondary policy). I realised that speed in secondary policy of 512kbps is also enough for me as it's smooth for my needs. I switched to another plan of Rs.500 + taxes for 12.5GB 2 mbps later 512kbps. What I am facing is even I am the only user at point of time (Friday Afternoon) 10mb file from...

Hi, I got the account [protected] closed in March as we moved out of the accommodation registered as the billing address. I got the account closed in March and got a mail confirmation of the same on 30th march 2015 After this, i got a bill for the period from 15 March-15 April which i paid before due date for which i got an acknowledgment mail from Tikona. Apart from this, i got a call from tikona representative regarding the collection...

I am Tikon customer since dec'14 . My subscription ended on 26th April 2015. But my friend is still using the connection but with the default speed of 520 kbps. I am getting regular calls from tikona to pay Rs. 1400. I want to either terminate or resign the connection to my friend. In both the cases why should I pay the amount of 1400. As all the payments made to tikona were advance payments and If I no longer am interested in tikon's...

This is been the most frustrating experience with Tikona internet connection. The Internet not working as the building construction is going on and even after putting number on mails the engineer is not visiting and changing the location so that proper signal strength can be achieved. On top of that i had given mails to close the connection and still they are keeping the connection ON and sending the bills. Please look into the matter....

I received response from you that within 4 working day's rest of the amount will transfer haven't receive any nither call by anybody, last 3 day's i am facing internet connectivity issue every time i need to call customer care and wasted my time i used no of broadband connection however never seen this kind of services provided to each and every client. Today i called 5 times. 10 am spoken with lady don't remember the her name 12 pm spoken...

My Customer Id: [protected] 1.We took Tikona Internet connection on 3rd of May. Right from the first day itself we are facing the internet connect problem. We are not even able to access Tikona login page through our customer ID [protected] on regular basis. We complained more then 20 times about this but we Did not get solution. 2.We had taken connection for our Office purpose but we are not even able to access our email [protected]@greenmapple.com...

My Customer Id: [protected] 1.We took Tikona Internet connection on 3rd of May. Right from the first day itself we are facing the internet connect problem. We are not even able to access Tikona login page through our customer ID [protected] on regular basis. We complained more then 20 times about this but we Did not get solution. 2.We had taken connection for our Office purpose but we are not even able to access our email [protected]@greenmapple.com...

right from the day i installed the connection am facing problem. Tikona first they said the problem is with the belkin router so i got it changed and got a new dlink router. same problem not even a single hour of continuous internet connection. Please find below my communication with tikona: On Fri, 5/15/15,[protected][protected]- wrote: Subject: online request number 1-[protected]. To: "J Nair" Cc: [protected]@tikona.in ...

Hi, We have spoken to the technical person from tikona on 11th April 2015 regards disconnection of our internet, But after the call we didn't get any response from your side. We raised the formal request for the disconnection and your technical person has accepted our request. But I wonder why still our connection is being activated. We need our connection should be disconnected immediately and take an action on our request. Below...

User ID [protected] It's really surprised that the company don.t follow their statement. the speaking lie & lie. The company advised on that I will received my refund amount Rs. 2097.19 within 10 to 15 days now the 15 days are over. What is company is doing and why Tikona persons are lie is company have not sufficient fund to refund my payment. What a hell is having here. Now I totally harassing, I lodging compliant in Rohini...

Hello, I have subscribed for 2Mbps plan, and I always get speed around 1/8 or 1/16th of it. Regarding this issue, I have been complaining to Tikona from more than one month, and still they havent resolved my problem. Also I have asked them to refund amount of last two month internet bill as I have hardly use their service because of their poor service. But TIkona doesnt seem to listen, They have proved to be the worst provider of India,...

On dec 2014 I registered for change of location on same city I shifted my location I did not use the net service also but there was no response. Then I registered for dissconnect my account but they did not dissconnect my account also after three months only they dissconnect I have not used my account also but the bill amount has been generated and now I am getting call from mumbai that they will file the case what is this...

I have been talking to Tikona technical support from last month about the poor wifi Internet connection.After few days, internet started working fine but it often doesnot work. They say it is server issue and requested for some time (over a month) but still it is ongoing issue. I called them many times but there is no proper response and the technician disconnects the call. Very Disgusting technical support...