Tikona Digital Networks Complaints & Reviews

My name is vishal srivastava, i am a tikona service user from past 2 yrs (approax), initial 1 years i was in love with the tikona service, they were providing proper speed, very good connectivity good customer care etc. After 1 year, problem start to arise in my connection, speed issues and frequent disconnections were common, but now the condition had became worse, throughout the day it had become even hard to run the internet, the net...

Dear team, This is navneet tikona user of since last 4 year user id is [protected] this time worst experience from your outsource technical engineer I lock complaint and he is coming today but they didn't call and also dint received cal I try 30 time and after he received call and that time he is sleeping at his home I just told him r u suppose to come for solve my internet problem so he is told me today I amnon leave because rain and...

Since the day of connection, I'm facing problem in connection and most of the time it show Time out, No Network Found etc etc. For the same i had number of calls on Toll free number, paid number & written number of mail but Tikona is not responding on my query. They are just saying we have resolved the issue and every time issuing fresh id number. Moreover Tikona team closing ticket number without resolving the issue. I had made around 2...

My account no is[protected], i have used this connectivity for one hour even tough bad service after so much harassment i requested for cancellation on May10th and while speaking with executive said that they will disconnect in 10 working days and also said i do not need to pay any amount if i don't use the broadband and same i have recorded. Now I got two month bill. Kindly look in to this issue. Thanks, Suresh, k...

Hi All, From last so many days i am following up with your to provide me with good solution with my issue, but now you are filing a case against me regarding non payment. So many times i had shared to start services again with higher plan. But now its tottal harassment for customers like me. Please do provide solution to me or else now i file a case against you regarding this issue...

Dear Sir, I mailed tikona care to remove broaband connection before one month and also said same to the customer care executive. I haven't got any revert from tikona regarding removal of connection. I have told them that it is not in use because I have shifted to another place and I am not satisfied with the service provided by the company. They are sending bill continuously. My user ID is [protected] Plz. do the needful...

Hi, Can you please withdraw the services for the userid [protected]. The connection was taken on June 6th, and you can by see the complaint history we have given until now. We have raised a request for withdrawal day before yesterday, and were promised that we will no more face this issue, inspite of that, today its the same again. And the toll free is too busy to be connected. So i kindly do not want any more explanations from you, nor any...

I had changed the 2mbps plan to 4mbps plan which is a mistake i regret the most. I had frequent disconnections for the past one month. Even though my plan is 4mbps i get only 1-2 mbps speed most of the day. The service is poor and the customer service is the worst. I had called the customer care and after waiting for 10 min on call I finally got connected to representative and when I complained that I was only getting just 1mbps speed he...

There is frequent disconnection happening with Tikona & no one comes to my house & try to sort out of the problems.I do not know what support you people are giving from your end. Simply closing the ticket without interacting with customers is not the right way to give support.My compliant number is 1-[protected]...

Dear Sir/Madam, Following the detailed mail which I have sent to Tikona 3 days back, till now no reply. They have worst service issues. (Dear Sir/Madam, This mail is regarding my two tikona connection of following details: User ID: [protected] [protected] BAN:[protected] Plan: 1100 1100 Name: Deepak V Punam During November 2014, i came to know about tikona, after which I spoke to your executive. Bit impressed about speed...

team, i want to report complaint agaist tikona broadband service (chennai) we are using this service appx from end of 2013 till feb 2015 . user id is [protected] . due to poor connectivity and lot of technical difficulties we faced we had a discussion with tikona customer care service regarding discontinuation of the service. we registered for a plan of 799/- and 20gb we did not consume any data due to difficulties we faced . it have been...

Hi, My Name is Jimmy Furia and my Tikona ID is - [protected]. I have taken Tikona prepaid internet service in the month of November - 2014 and since that i have been facing frequent issue with my internet. I have logged various complaints with Tikona and that too at various level (Customer care, Tikona Forum and Appellate Authority) also but never received permanent solution. I applied for disconnection in the Month of March 2015...

We had installed Tikona Broadband with UserID:[protected] and billing A/C:[protected] few months back in the Name of Chetan Singla. But they were fail to provide the promised speed as per the bill plan. We made numerous call regarding the speed issue but they were not able to provide a solution. Because of this, we decided to discontinue the connection and requested for the same to Customer Executive. After one month they called us...

My Tikona Broadband has been out of service for 4 days following a storm in the Chattarpur Extn. area of New Delhi. I've tried contacting Customer Service but the numbers are unresponsive (there's a recording message that says all operators are busy, please call after some time). In fact, from the time I became a subscriber to Tikona in March 2014, I have been unable to contact customer service even once. This company is cheating customers...

Hi, My user ID is [protected]. I am using tikona since past many years. From day one onwards i am unable to browse internet properly. I have to call the customer care daily, they will say my problem will be resolved in 3 hours. But it never does. I had switched the plan from 2 MBPS to 4 MBPS because I had connectivity issue since 2 years so I decided to switch to 4 MBPS. Without any luck the problem keeps on persisting. Firstly I never...

2 months before i have taken tikona new connection & subscribed for 3 months. from day one onwards i am unable to browse internet properly.Daily i have to call the customer care, they will say my problem will be resolved in 3 hours. After that it may work for 1 hr, next day i have to call them again for connection. After 10 days of this process i called them to disconnect my connection & opted for remaining 2 months money what i have payed....

Hi, i had taken connection 7 days back, out of this 7 days 4 days internet not connected properly. now from 11-june-2015 to till now no connection available. i had given complaint your technical team also local team ([protected]) but no response. most of the time your local team not attended our phone calls....

Hi, I am an Tikona user with user id - [protected] and facing internet login issue and speed issue from a long period of time. Almost every month I call tikona to complaint either about "Not able login in tikona" or about "facing internet issue".Also everytime I call, I ask to talk a senior person and always they tell me there is no senior person available and we can arrange a callback for you and this call never came. The people at customer...

DEAR SIR MY SELF YUSUF QASIM REDHA I M A YOUR CUSTOMER MY USER ID IS [protected] FROM I PURCHASE YOUR TIKONA SERVICE IT IS VERY WORST IT NOT RUNNING PROPERLY FROM MY AREA NALASOPARA LONG TIME I COMPLAIN ABOUT THIS IF MY PROBLEM WILL NE NOT SOLVE SO PLEASE REMOVE MY SERVICE....

I had purchased a connection by getting into their words, even though my place had signal problem which they didnt fix in a duration of 2+ years after frustrating with them I submit connection termination request they told me that it will going to take 14-15 days in processing request, and ask me to pay the next month bill inorder to make it easy for us in clearance and you will get the remaining balance, still I had not received the balance...