Tikona Digital Networks Complaints & Reviews

I have lodged a complaint before, but no actions were taken... I had taken the plan which promises me 1Mbps speed from 8am-8pm and 520Kbps speed from 8pm-8am. But the speed doesn't rise above 100Kbps at any time of the day. It sometimes even falls to speed as low as 5-10Kbps. I request you to resolve this problem as soon as possible. Attached is the screenshot of the tikona speed test which verifies my claim. Shirish Bapna [protected]...

The speed drops significantly after 3 pm till midnight. and hence hasn't been able to use the internet services peacefully. From 5th May to 1st June, I made 6 complaints and every time I was told that it will start working fine after 8 hrs. I also spoke with 3 supervisors at few occasions where I had got very frustrated. They assured me that it will start working fine. 5th May: 1-[protected] 14th May: 1-[protected] 15th May: 1-[protected] 15th...

My user id is [protected] I live in a rental house. I asked tikona to disconnect my connection because I had to shift. They didnt take my request and kept calling me to take my conenction with me wherever I am going. I seriously do not want to use their connection any more. I said that, finally after 2 hours of furious talk they took my request. My internet should have been disconnected by May 30, which was a safe side for me. But between...

Hi, I had a new setup for Tikona from agent (name Rajesh - Mob - [protected]) (NEVER CALL OR GET CONNECTION FROM HIM EVER... SUCH A USELESS AND ARROGANT GUY)... SRF Number [protected] Name JAVID HUSSAIN registered in my dad mobile number - [protected] My mobile number - [protected] (You can call me to this number anytime) Customer Account Number[protected] Billing Account Number[protected] USER ID [protected] It took...

its really furstrating calling tikona n sending mail...for network issues they do not resolve the problem..n msg comes in mobile ur technical issue resolved its really ridicilous...while the reminder of monthly payment comes daily 2..3 times .poor internet connection n timeout problem...due to which...there is irregular connection...problem arising every week n so... very poor service form tikona... not expected.. ...will request...

Worst service by your chennai team, i am facing network issue morethan 4 weeks, even raised requested on 08\06/15 till now no response. To call customer care and waiting 20+ mins whenever login, for this i am paying, i didnt get enough respect from such big company for my complaint. Hope i will get some solution....

User ID [protected] I am on a huge suffer and trouble with tikona for last 3-4 months. It gave me great trouble .no service and proper support provide after many complaints. In 4 March 15 I asked for termination of my connection and not pais my last bill due to the poor service and no support on the reversal of pending 350 rs. Informed the customer care about all this during many calls starting from MAR 3rd and wrote a mail even to the customer...

I got the connection in mid-January with a 3 month advance payment plan. I shifted to new place where Tikona service was not available. So, i got the connection disconnected in February; first week, and deposited all the concerned devices to your engineers. Soon, i was assured that i will be receiving the refund check within 20 Days period. I WAITED ! But no, it never happened to me. There was no feedback or information provided despite multiple...

Hi, My Name is Jimmy Furia and my Tikona ID is - [protected]. I have taken Tikona prepaid internet service in the month of November - 2014 and since that i have been facing frequent issue with my internet. I have logged various complaints with Tikona and that too at various level (Customer care, Tikona Forum and Appellate Authority) also but never received permanent solution. I applied for disconnection in the Month of March 2015...

Guys i got the connection in bangalore, after 3 months i changed the home, i given request to then to change the net connection, there they didnt have net connection. they didnt repond for me long time, they were putting bill for 3 months. they are threatening with law peoples, without using the net connection i paid bill. they dont have proper service, there will not be net speed also....

Complaint is the tikona internet been installed at my place on 20th of may 2015 and was working fine that time. Very next day on 21st it stopped working and lost the connectivity. I continuously keep calling to their customer care portal and they assigned Akhlque Rehman Having Mobile Number [protected] But he dint even visited my place and thn again i keep calling on that number and their customer care no but no satisfactory response was...

Hi Team...I am using tikona network 6 months.In this not good for network and service, I was called Tikona care and inform before 3 month. I relocating home to my native place and also i am not able to pay in online. I don't have facilities i asked care can u send ur field worker.i am not using internet before 3 month till now but they will message send me to pay bill.I am paying simply Rs.750.care msg bill pay Rs 1548.47.after message receiving...

Hi, I subscribed to Tikona service in Bangalore.during installation, I had to pay in advance for the first 3mths which I did. In the 2nd mth, April 2015, I had connectivity issues. after repeated calls n threatning to cancel my service, Tikona resolved my issue as prob was at their end and said I would get refund as i could not use their service for 10days. I never git a refund of this. Now im trying to ccancel my service as I have shifted...

Tikona Used Id : [protected] (Sandeep Kumar A M) Registered Mobile : [protected]. Address : 20, Bethany, Udaynagar, B Narayanapura, Mahadevapura-560016 I had taken broadband connection from tikona on 5th june 2015, 1250 INR plan and by the very next day i started to face severe internet connectivity issues. Despite making repeated complaints, the issue was not resolved. It has been 2 days now since the time i had asked for the termination...

I have logged complaint "N" number of times, but since 4 months they are not solving the issue. Connectivity is very bad and speed is so slow that I am not able to open my gmail page also forget about doing video calls. I have told the customer care to send someone and solve the issue but they don't send any one and infact he was saying we will try to solve the issue from our end first and then we will send someone if needed. This is happening...

As number of times informed over call and email, have been facing this problem of pathetic internet connection from past 7 months and even after number of request to disconnect, you people have no humanity to consider and accept it, I have been paying the bill unnecessarily . 1-[protected] - disconnect my connection...

Hi, I logged a complain to disconnect my Tikona on 25th May- reference #: 1-[protected] Amrita Singh the rep. Now instead of disconnecting my connection you guys continued my connection and even after reminding that you NEED to remove the Device from my roof top as my house has been sold(to your customer care reps)...seems like you guys gave a about this complain and closed it!! FYI.. New location is NOT AT ALL catching your tower signals...

last 2 months m not getting very slow speed of internet my given plan is of 4 mbps but it gives me only 1-2 mbps...tikona only knows to give false promises ...my internet is running very slow...and sometimes i get no signal aso fo 1-2 hours and at night time it dont work only my user id [protected]...

The connection is pathetic. we have some or the other technical issue every month and the customer care never follows up on issues. We have to keep calling them again and again to follow up on issues. Also, the connection was not working for us for 12 days in May, for which we had raised a waiver request on 24th May. We were told we will get a mail/message within 4 days regarding the same. We never got any intimation and when we called back...

The tikona is the worst broadband ever, the customer care [censored]s never resolve anything in time. The speed is slow. And the bill, from my first bill to now, never came the right bill for my opted plan. Tikona. I don't have words also to describe this . . . Its no use, it sucks...